Is a Browser Lock Enough to Protect Online Exams?

This article will show you what a browser lockdown can and cannot do and provide additional proctoring solutions to solve for areas that browser lockdown software may miss.

Browser lockdown software can help protect exams to a certain extent, but it isn’t enough to prevent cheating on exams. It can help block basic misconduct like accessing websites and opening new tabs, but it won’t stop test takers from using cell phones and other devices, which is half the battle.

‘If the goal is to check the box that your institution proctors exams, locking the browser works. But if your institution actually wants to prevent cheating and protect academic integrity, you’ll need a real proctoring solution.

This article shows you what browser lockdown software can and cannot do and provides other proctoring solutions to solve for areas that browser lockdown software may miss.

What is browser lockdown software?

Browser lockdown software is an automated proctoring solution that can help prevent cheating on online exams by restricting access to other browser tabs and websites, and blocking keyboard shortcuts such as copy and paste.

Here’s what browser lockdown software can do:

  • Restricts access to other websites, browsers, and applications
  • Disables keyboard shortcuts and functions such as printing, and copy and paste
  • Removes toolbar and menu options such as browser refresh, back, forward, and stop
  • Blocks the ability to resize the browser window

Why browser lockdown software isn’t enough to protect online exams

The features of browser lockdown software highlighted above will help prevent cheating, but there are significant things it cannot do.

Browser lockdown software can’t see the student

While a browser lock can “see” if a student attempts to access another browser tab or computer application or if the student attempts to use keyboard shortcuts, it doesn’t offer the benefits of video proctoring, which uses the student’s webcam to view them during the exam.

Video proctoring often involves recording the student’s exam session for later review by the proctor and instructor. Video proctoring is especially useful because it allows ID verification and can tell if a student is using unauthorized resources or if another person is in the room.

Browser lockdown software can’t detect cell phones

A student can simply use their cell phone or another device to look up test questions and answers on the internet. 

Cannot detect voices or audio

Browser lockdown software can’t hear when a student may be talking on the phone or asking a friend for an answer to a test question.

Some online proctoring software monitors the exam session and goes beyond simple audio detection by listening for specific keywords or phrases, such as “Hey Siri” or “OK Google.”

A browser lockdown can’t verify student ID

ID verification is a priority before proctored exams and a basic browser lockdown doesn’t help solve this. Without video proctoring, browser lockdown software can’t verify ID.

Browser lockdown software lacks the human touch of online proctoring that students deserve

Because browser lockdown software is only an automated proctoring solution, there’s no human touch involved to help support students during the exam. We know that exams can cause anxiety and that technical issues can happen during the test and that’s where a human proctor can help students successfully complete their exams. Online proctoring services that combine AI test monitoring with human proctors are the best of both worlds.

Online proctoring options when browser lockdown software isn’t enough

The good news is that Honorlock provides a browser lock as a part of our standard proctoring features, but it also provides many more features and benefits such as:

  • Video proctoring 
  • Detecting cell phone use and voices 
  • Blending AI test monitoring software and live proctors
  • Verifying student ID
  • Reducing unauthorized use of your test questions and content on the Internet 

Honorlock can detect cell phone use during proctored exams

Honorlock proctoring software can detect when students use a cell phone, tablet, or laptop to access test bank content during an online exam.

The proctoring software also captures a screen recording of specific websites that the student visited to provide evidence in the event of a violation. The recording can be reviewed by the instructor to determine if academic dishonesty occurred.

Advanced video proctoring

Early forms of live video proctoring were unsettling for students because many didn’t appreciate having a remote proctor’s face hovering on the screen during the entire exam.

Honorlock’s video proctoring allows:​

  • 60-second ID verification
  • Room scans to make sure that no other people or test resources are present 
  • Second camera and side angle behavior monitoring 

Detects voices with Honorlock proctoring software

Honorlock’s smart Voice Detection feature listens for specific keywords or phrases to identify students who may be talking to another student or using Siri or Alexa to get the answers to test questions. If the proctoring software detects potential academic dishonesty, it alerts a live test proctor to review and intervene if cheating occurred. 

Helps protect your test questions and answers from unauthorized use on the Internet

You’ve probably heard of students finding and sharing test questions and answers on test banks and homework-help sites. Maybe you’ve even seen your own test content on the Internet. It’s frustrating and it’s quick and simple for any test-taker. 

However, Honorlock’s remote proctoring technology searches for leaked test questions, answers, and content and can also request the removal of the material by filing DMCA copyright takedown notices.

Blends AI test monitoring with live test proctors

Live Pop-in™ protects online exams, reduces test anxiety, and provides a less intimidating and noninvasive testing experience. AI alerts a live remote proctor to review and intervene (if necessary) to address the situation.

Choose to proctor online exams a better way

Browser lockdown software checks the box as a first line of defense against academic integrity but with all its shortcomings, choose to proctor online exams a better way with Honorlock. Our approach to online proctoring creates a non-invasive and fair testing environment that benefits the student, instructor, and institution.

Proctoring For Large Colleges And Universities

Proctoring for Large Colleges and Universities Comparison Considerations

When it comes to remote testing and academic integrity, large colleges and universities (those with over 5,000 full-time equivalent (FTE) students) have some pretty specific needs. With thousands of students taking exams across different departments and campuses, and sometimes states and continents, scalability is a must.

These schools aren’t just giving multiple-choice exams anymore, especially as they’re figuring out how to keep students from using AI. They assign scaffolded projects that students complete using real software, use hands-on coding assessments, and assess students through virtual presentations and oral exams. That means their remote assessments need a proctoring solution that’s flexible enough to handle all kinds of exam formats and work with learning management systems (LMS) like Canvas, Blackboard and D2L.

Beyond functionality
But it’s not just about the functionality of the technologies used in online learning and testing. Campus leaders and faculty care deeply about protecting student data, making assessments accessible for all students who have disabilities or face obstacles like unstable internet, and creating a fair and supportive assessment experience. Faculty also want the freedom to set their own rules, while administrators need clear reporting tools and real-time insights into academic integrity issues.

Scalable, not scammy
Cost obviously matters too. Large schools need pricing that’s clear and scalable. So why is it so convoluted and scammy? Are hidden fees part of the product or what are we doing here? It shouldn’t be that way, and it doesn’t have to be.

Find what you need

Find the right type of proctoring for exams and your students

When higher education institutions deliver proctored exams to thousands of students, every detail matters. It has to work everywhere, for everyone, at any time. But picking the right proctoring method is tricky.

Get it right, students barely notice, faculty actually use it, and exams are secure. Get it wrong, everyone feels it and administrators definitely hear about it.

If you choose the wrong one, your institution is likely to deal with at least two of the following headaches from a solution that:

  • Doesn’t really prevent cheating (a cell phone can beat it)
  • Ruins the test-taking and making experience for students and faculty members
  • Slips in last-second charges for implementation and support, and tacks on extra fees when exams take longer than expected

Remote proctoring options to secure online assessments

“We’re paying for a service that just works. We’re getting a full-time position on the distance education team back. Now that she doesn’t have to spend 100% of her time making proctoring work, she can focus on value-added work for our students. There’s so much more we can do.”  Stephanie Ungerank, Director of Distance Education, Arkansas State University-Beebe

How to control the cost of proctoring at large colleges and universities

Look for online proctoring companies that offer flat-rate pricing per exam or per student. When you pay by the hour, exams that run just a few minutes over will cost you.

Many proctoring providers round up by the hour, so if a student crosses the 60-minute mark, you could be charged for a full second hour. But even if they only add up the extra minutes, those extra minutes can still add up to hundreds of unexpected hours when you’re proctoring exams for thousands of students.

And make sure the cost of proctoring services includes implementation and on-going support for students and faculty. To help determine the value, ask whether support is live or automated, whether it’s available 24/7, response times, etc. and have them list what their implementation and training includes and who’s involved to make sure it meets your institution’s needs.

$1.14
million

See how the University of Florida saved $1.14 million in remote proctoring costs over three semesters and gave faculty 8.5 hours back per course each semester to focus on teaching instead of proctoring.

8.5
hours

Support that solves, not stalls

Make sure the proctoring service offers 24/7/365 live support for students and faculty. Students have busy lives and need the ability to take online exams anytime, day or night. On-demand support gives them the flexibility they need.

Ask the proctoring company:

  • How long it takes for support agents to respond and how quickly issues are resolved
  • Where the support team is located
  • If support is included or an added cost

These details have a big impact on the testing experience and your budget.

“Having access to customer support 24/7/365 is huge. Especially when students may be taking exams at any time of day. You want them to have access to someone who can troubleshoot with them.”

Daphnee St. Val, Senior Instructional Designer, Broward College

LMS integration

The integration between the proctoring platform and the LMS is the difference between a smooth testing experience and a constant flood of support tickets for large colleges and universities. It makes implementation quick and easy, secures data, and creates a better test experience for students and faculty.

Creates a familiar test environment

Students launch proctored online exams from the LMS just like they already do. There’s no new platform to learn. The only difference is that they show their ID to the webcam to verify who they are and complete a quick room scan. It takes about a minute and they’re good to go. 

Faculty create proctored exams the same way they build any other assessment in the LMS. After that, they pick the exam proctoring features to use and can add notes to provide specific accommodations for students.

No extra passwords or logins

Students and faculty shouldn’t need extra logins and passwords just to make or take a proctored exam. 

Why is this important?  

Imagine you’re about to take a big exam. You log into the LMS and click to start the proctored test, but you’re hit with a prompt to create an account or enter your credentials (but you don’t remember them).

“You want an integrated system. You don’t want faculty and students to have separate sign-on. That was important for us.”

Steven Daniello, Director of Assessment Services at Indian River State College

So, now you’re annoyed and wasting time. Creating a new account might seem like a small task, but delays and last-minute issues right before an exam can add to or trigger test anxiety, which is already common among college students (Gerwing et al., 2015; Kolski & Weible, 2018).

Test anxiety

While we’re on the subject of test anxiety, you’ll want to make sure the remote proctoring software you choose doesn’t contribute to it.

When students are already anxious, any extra worry can amplify the negative effects of test anxiety, increasing cognitive load, interfering with concentration, and lowering test performance (Pekrun, 2024), especially in online settings where technical issues are common sources of stress (Alibak et al., 2019)

However, proctoring-related test anxiety often comes from technical concerns, like whether their device will work with the software or internet stability, not from being monitored (Andreou et al., 2021; Woldeab & Brothen, 2019)

How are they helping colleges and universities address test anxiety?

  • Are proctors trained to identify signs of physical stress and reply appropriately?
  • Can students take practice tests to get comfortable with the software? 
  • Does the company offer 24/7/365 live support? If so, how long does it take them to respond?
  • Do they have an easy way to test their system requirements? 
  • Are there other help resources available for students (e.g., articles, FAQ, video tutorials, etc.)?

“It’s the empathy that sets Honorlock apart. Our students are anxious enough; having someone actually respond and care made all the difference.

Caryn Sever, Director of Instructional Design and Development, Northern Virginia Community College

The answers to these questions can affect student learning and test performance. But they can also affect academic integrity because test anxiety increases academic dishonesty. However, access to practice exams and system checks can help lower students’ anxiety, which can reduce cheating (Gribbins and Bonk, 2023).

“Honorlock was a lot less invasive and less glitchy. It felt way more seamless and creates an easier testing experience. It just lets you take your test without any interruptions.”

Madi Kuokos, Student at the University of Florida graduate

Remote proctoring features for online exams

When you’re evaluating remote proctoring services, it’s not enough to check the box that the software includes certain features. You also need to understand how those features and processes work, because the details behind things like ID verification, phone detection, and support access can impact the entire test experience for students, faculty, and staff.

Detecting cell phones and other secondary devices

Cell phones make it easy to cheat during exams, and nearly every student has one. That’s why some online proctoring companies say they offer “cell phone detection.”

It’s tough to keep a straight face and call it cell phone detection because, in reality, it’s just a live proctor squinting at a dozen video thumbnails of students taking their exams and hoping to spot a phone at some point.

In other words, they’re crossing their fingers and hoping for the best.

71%
of violations during proctored exams involve cell phones or other secondary devices.
The good news is that some proctoring services offer technology that detects cell phones instead of wishful thinking. This technology detects the presence of cell phones and when students try to use them to look up answers.

Preventing students using AI to cheat on exams before it starts

Whether it’s exams or written assignments, faculty obviously want to prevent students from using AI, especially chatbots like ChatGPT and Claude, along with clever desktop assistants like Cluely These tools can write and answer almost anything.

What is Cluely?

Cluely is an AI desktop assistant that helps students cheat by answering questions it sees and hears on-screen. It uses transparent overlays and bypasses keyboard shortcuts, which makes it almost impossible to detect during online assessments.
Example of what Cluely AI looks like during an exam. Shows its transparent interface answer a question on an exam.
Student view of Cluely during an online exam.

With the right solution, you can proctor writing assignments (even handwritten) just like an exam. But you’ll need a combination of virtual proctoring tools to do it. These tools work together to block students from accessing unauthorized AI on computers, smartwatches, and tablets.

Listening for speech that actually matters

Some students talk to themselves while they work through exams. Some live in noisy households. With sound detection, faculty have to review flags for unimportant noises, like a student talking through a problem or coughing. 

Smart Speech Detection listens for certain keywords that may indicate cheating. For example, voice commands that activate virtual assistants like Siri and Alexa on devices that are off-screen.

Finding leaked exam content

There’s a lot of leaked test content available online. Some companies pose as “homework help” sites, but they’re really just big repositories for your content and other resources to cheat on exams.

Search & DestroyTM is a proctoring tool that automatically checks the internet for all of your exam content. If it finds any, you can send takedown requests with one click.

When you compare proctoring platforms, dig into how each one searches for leaked exam content, or you may end up manually selecting each question it searches for instead of the system automatically searching for all of them.

“There’s nothing more nerve-wracking than when you see exam questions have been leaked. Having that quick ability to make sure that when you’ve uploaded an exam, none of those questions have been compromised is important to the teaching and learning process.”

Naz Erenguc, Director of Admissions, Warrington College of Business, University of Florida

Securing third-party exams

The online test proctoring software should allow faculty to secure exams on third-party platforms like MyMathLab, Knewton Alta, WebAssign, and more. Ideally, instructors should only need to register the exam with a password-protected link before setting up the exam. Then students launch the proctored exam and can exit and remove the Honorlock extension when they finish.

Monitoring and recording behavior during exams

Uses the webcam to monitor and record students’ behavior and desktops during proctored exams. Faculty can also require a second side camera for a wider field of view during exams where test takers show their work or have external resources available.

Verifying identity and scanning the room

Before taking an online proctored exam, faculty can have students confirm their identity and complete a quick room scan. This confirms it’s the right person and that there are no unauthorized resources or people in the room.

Using remote proctoring software can also help institutions meet state, federal, and accreditation requirements for identity and attendance verification.

“Honorlock helps us adhere to state and federal requirements, in addition to accreditation requirements, because it provides the opportunity to capture identity verification and attendance verification at the same time. Through Honorlock and Canvas, we were able to verify identity, the time and date stamp, and provide that documentation to the auditor easily.”

Dr. Lee Conerly, Director of Academic Instruction, Coastal Alabama Community College

Improving testing with reporting

Exam reports after the test offer a ton of useful information, but they need to be organized and easy to understand to be helpful. Otherwise, it’s just a lot of data that never gets used.

Look for a solution with an analytics dashboard that provides: 

  • Understand the most common exam violations
  • Compare the use of proctored testing from one semester to the next
  • Analyze the impact of specific exam features

 Honorlock Analytics HubTM

Honorlock’s Analytics Hub provides extensive data that institutions and faculty can use through a single, easy-to-use portal that saves time, improves assessments, improves academic integrity, and supports students along the way.

“The Honorlock Analytics Hub™ has helped us tell our story. It truly tells the story of where our students are and what their needs are.”

Stephanie Ungerank, Director of Distance Education, Arkansas State University-Beebe

“Honorlock was more than a tool to guard or block students from using inappropriate information. It was also a means to detect and determine many different ways that students approach the exams. Because of access to the wealth of data and information, I became better able to utilize it.”

Ryan P. Mears PhD, Lecturer, University of Florida

Accessibility and accommodations

To be truly accessible, proctoring software should support a range of student needs. It should follow web accessibility standards, work with assistive technologies like screen readers, and allow instructors to set accommodations such as extended time, breaks, multiple attempts, or testing without a webcam. It should also include failsafes that keep the system working even when internet speeds drop below streaming thresholds. And to support students with busy or unpredictable schedules, it should offer 24/7 proctored exams with access to live support whenever they need it.

“Honorlock helps instructors ensure that students’ individual needs are met. An instructor can specify individual student accommodations, and then the live proctor will ensure that those accommodations are afforded.

Dana Einfeld, Ed.D, Division Chairperson, Academic Transfer Mathematics & Engineering, Coastal Alabama Community College

“Honorlock helps us get to the core of our mission here at Warrington: being able to offer an MBA to just about anybody.”

Naz Erenguc, Director of Admissions
Warrington College of Business, University of Florida

Online proctoring services can prevent students from gaining an unfair advantage during online testing and written academic work, but it’s not just about catching students who cheat. 

That’s a big part of it, but not the whole point. It’s also about giving students access and flexibility they need and making education possible for more people. And as a result, it helps create a level playing field where online testing feels just as solid and valuable as it would in a classroom or testing center.

Schedule a Demo

ChatGPT vs. Honorlock Online Proctoring

Using online proctoring services to stop students from cheating with ChatGPT

ChatGPT has had educators nervous since it became available to the public in the fall of 2022. It wasn’t the first generative AI chatbot, but it was the one that got everyone’s attention. Since then, many similar AI chatbots have popped up, like Gemini and Claude, and other chatbot-like tools such as Perplexity and NotebookLM are gaining popularity.

And people use chatbots for just about everything now. They can write everything from long-form essays to punny jokes, solve math problems, summarize and simplify text, and write code. Some even use them to organize their schedule or just to vent about their day.

The problem is that ChatGPT and other chatbots have been used to cheat on exams (which is why you’re here). ChatGPT is highly capable and there are very few exams it can’t help with.

Early-ish versions of ChatGPT passed these exams

ChatGPT exam scores for UBI, CPA, LSAT, and GRE

2025 Guide to Preventing Chatbot Cheating

6-part guide on how chatbots work, ways to use them in courses, how to prevent cheating, and guidance to help start AI initiatives.

Book with text saying Guide to Preventing Chatbot Cheating

Can ChatGPT be detected as plagiarism?

Plagiarism tools can’t reliably detect ChatGPT because they look for text that’s copied exactly from the source or looks pretty similar to it. That’s a big problem because ChatGPT doesn’t just copy from the resources it was trained on, like websites, research studies, news, code, etc.

It’s similar to how you learn from all kinds of different sources. But if someone asks you a question about it, you don’t just recite answers word for word. You put it into your own words, make connections, and you can explain it differently depending on who you’re talking to. It isn’t an perfect analogy, but that’s the gist of how ChatGPT works and why plagiarism detection doesn’t.

Can AI detectors detect ChatGPT?

If a student copies text directly from ChatGPT without making any edits, AI detectors are usually accurate. But realistically, students will probably make a few changes before submitting. Once AI-generated text is altered, even if another AI tool is used to make the changes, the accuracy of AI detection decreases (Liu et al., 2024; Weber-Wulff et al., 2023).

How does AI detection work?

AI detection assesses how predictable the writing is (perplexity), how sentence length and structure vary, and whether it sounds a little too “cookie cutter.”

Human writing usually has more variety and specific details, so when text is predictable or the sentences are all a similar length, AI detectors might flag it as AI-generated.

What is an acceptable AI detection score?

That’s the million dollar question, but there’s no real answer. Whether the AI detector indicates that the text is 10%, 30%, or 85% AI-generated, educators have to make that call.

How can Honorlock’s online proctoring software prevent the use of ChatGPT for written assignments?

Honorlock’s hybrid proctoring solution prevents the use of ChatGPT using a combination of AI and live proctors. Some of the proctoring features we use to control AI chatbots are covered below.

Detect cell phones and other secondary devices

Several of Honorlock’s remote proctoring features work together to detect cell phones and other secondary devices (other laptops, tablets, smartwatches, etc.), so you don’t have to rely on a live proctor to catch it in real time.

Honorlock detects when test takers try to access test bank content using a cell phone or other device, and it uses exclusive AI-powered Apple Handoff technology to spot nearby Apple devices during the exam.

Lock the browser

With Honorlock’s BrowserGuard, instructors can block access to all external resources, like websites, applications (like ChatGPT), and browsers—or allow access to specific resources, like research journals and case studies, software such as Word, or other online word precessors like Google Docs.

This gives educators the flexibility to allow learners to access supplemental materials while still securing it from unauthorized use of chatbots and other AI writing.

Honorlock’s BrowserGuard also records the participants’ desktops and prevents keyboard shortcuts, like copying and pasting. If copy/paste is attempted, the participant receives a notification that it isn’t allowed and the AI marks it as a medium flag.

However, locking the browser is just one piece of the puzzle to preventing chatbot cheating. If you’re only using browser lockdown software, there’s no way to know if someone is:

  • Using a phone to access ChatGPT or browse the internet
  • Asking Siri or Alexa to access apps/sites
  • Having someone else write the essay or take the exam
  • Typing what a friend is reading to them from off-camera
Use smart voice detection

If your proctoring platform doesn’t have smart voice detection, participants can use voice assistants like Siri or Alexa to open ChatGPT, ask questions, and have the answers read aloud.

Honorlock’s Smart Voice Detection listens for specific keywords or phrases, like “Hey Siri” or “OK Google,” and it records and transcribes audio while the exam is in progress. If it detects potentially dishonest behavior, a live proctor is alerted to review the situation and intervene if necessary.

Scan the room and record behavior

Honorlock’s remote proctoring platform makes it quick to check the room for unauthorized resources, like cell phones, notes, and even other people. And our platform monitors and records behavior throughout the exam.

This way, you’ll know that test takers aren’t accessing ChatGPT from other devices, using their notes, or asking other people for help.

Set the amount of time they have to write the essay once they begin

Instructors can create rules that specify a certain number of hours participants have to complete the written assignment once they begin. Honorlock’s remote proctoring software and services are available 24/7/365, so they can write their essays anytime they’re ready within your set time frame, and you’ll know it’s being proctored.

Other online proctoring tools from Honorlock
Live Pop-In® (AI + live proctoring)

Honorlock’s Live Pop-In secures online assessments and assignments with a hybrid proctoring approach that uses AI to monitor the test environment and behavior, and a live proctor reviews anything the AI flags to determine if they need to intervene or not.

The AI monitors exams and assignments and alerts a live proctor if something looks suspicious. The proctor reviews the situation and only steps in if absolutely necessary, so test takers aren’t interrupted unless there’s a real concern. Our blended proctoring solution delivers a less intimidating and non-invasive experience for participants.

Finds leaked test content on the internet
Honorlock’s Search and Destroy™ technology scours the internet automatically for leaked test content and gives instructors the ability to send takedown requests with one click. This way, you’ll know your test content isn’t available on sites like Quizlet, Chegg, Reddit, and Quora.
Verifies test takers’ identity

You need to know that the person taking the proctored exam is the same person getting credit in the class. Honorlock’s ID verification takes about 60 seconds. It captures a picture of the test-taker along with their photo ID.

Stay ahead of AI cheating

ChatGPT and many of the AI chatbots are powerful tools that have advantages and disadvantages in online learning. Use Honorlock’s solution to stay ahead of the curve and in control of if, how, and when chatbots and other AI are used in your courses and assessments. 

Fill out the form to see how Honorlock works.

More resources

What is Cluely & How to Block It

How to Block Cluely AI During Exams and Interviews to prevent cheating

Cluely, the AI application built to cheat on everything, as described by its founders, Chungin “Roy” Lee and Neel Shanmugam, has raised major concerns in higher education, professional education, and employers by putting the integrity of exams and interviews at risk. Cluely’s manifesto even attempts to justify using the app for cheating by claiming that if everyone cheats, no one is really cheating. But what is it, and why are so many concerned?

What is Cluely AI?

Cluely AI is an application that sits on screen as a transparent overlay that feeds users real-time responses based on what it sees on screen and hears through audio during exams and interviews. It can answer questions on the screen during an exam, or it can hear what the interviewer asks and write responses quickly enough for the user to read aloud and sound natural.

In other words, Cluely is basically an invisible AI assistant that makes it really easy to cheat and it’s really difficult to detect.

Mockup example of what Cluely AI looks like during an online quiz. Displays the application’s AI overlay answering the quiz question.
Example of what Cluely's transparent overlay looks like during an exam

Why is Cluely AI so difficult to detect?

Cluely is difficult to detect because it hides activities by:

  • Bypassing keyboard logging with hidden global shortcuts
  • Masking tab activity with a transparent overlay that tricks the system into thinking the test taker never leaves the exam tab
  • Staying invisible during screen sharing

Cluely intentionally hides these activities because it makes it almost undetectable. Almost.

Honorlock proctoring platform blocks Cluely (and all other applications)

Honorlock makes it easy to detect and prevent the use of Cluely. Exam admins simply enable the Honorlock Application to block Cluely (and all other applications) during exams, assignments, interviews, presentations, and any other tasks you can think of.

Admins also have the flexibility to allow specific applications while keeping all others blocked. They can use a simple drop-down menu to allow tools like Microsoft Word for proctored essays or Excel for tasks like building balance sheets or analyzing data.

Simply put, Honorlock makes it easy for admins to block Cluely and all other applications/websites, or allow the ones they want based on their exam goals.

Other remote proctoring tools to secure integrity

In addition to blocking AI like Cluely, Honorlock’s hybrid proctoring solution, which combines AI with live proctoring, offers several tools to detect and prevent the unauthorized use of AI tools, such as ChatGPT, during online exams. Honorlock also provides extensive proctoring tools to protect exam integrity from every angle, such as:

  • Detecting cell phones and other devices: AI detects cell phones and other secondary devices like tablets and smartwatches without relying on a proctor to catch them in real time.
  • Identifying leaked exam content: Search & DestroyTM automatically searches the internet to identify leaked exam questions and provides a one-click option to send DMCA takedown requests.
  • Verifying ID and scanning the room: Before the exam begins, the webcam is used to verify identity and scan the room for unauthorized resources like books, notes, secondary devices, and even other people.
  • Monitoring behavior: Honorlock monitors and records test takers’ behavior and desktop activity during assessments, interviews, and other tasks.
  • Detecting speech: Listens for keywords and phrases that potentially indicate cheating, such as “Hey Siri,” instead of flagging unimportant sounds like coughing or even a test taker speaking aloud as they work through a problem.

Honorlock integrates with Canvas, Blackboard, Moodle, D2L, Open LMS, Intellum, and Docebo, and provides open APIs for custom integrations. Exam admins also have access to in-depth, filterable reports with time-stamped HD recordings all in one easy to use portal.

Learn more about Honorlock

Learn more about Honorlock

Tips for Reviewing Proctored Exam Results

Tips for Reviewing Proctored Exam Results

Want to save time while reducing violations and boosting integrity?

Let’s explore how to quickly analyze and review proctoring results. Reviewing proctoring results not only saves time, but also reduces violations and builds integrity.

Let’s kick this off with a Quick Tip Video, follow it up with interactive resources to practice what you learn, and then put it into practice.

Step 1: Watch the Reviewing Results Quick Tip Video

Step 2: Hover the hotspots below to review and test your knowledge

Honorlock’s live proctors minimize anxiety and disruption

During exam sessions, Honorlock’s live proctors evaluate AI-flagged behaviors in real-time. They dismiss false positives, like a roommate passing by without interaction or a test taker looking at permitted scrap paper, and intervene only when necessary, ensuring compliance while minimizing anxiety and disruptions.

Consecutive arrows indicating "low risk" "medium risk" "high risk" and "confirmed" integrity violations
  • Inappropriate attire
  • Background noise
  • Non-exam conversation
  • Inappropriate workspace
  • Hat or hoodie
  • Headphones
  • Leaving the testing area
  • Third-party present in the room
  • Frequently looking to the side
  • Mobile phone in use
  • Third-party assistance
  • Obstructing the webcam

Honorlock saves you time

This approach reduces your workload and helps you focus on what matters most. With proctor-validated violations, exam administrators spend 90% less time reviewing exam sessions.
Bar chart showing the average time savings with Honorlock compared to other proctor solutions.

On average, you’ll spend over 5 hours reviewing results for every 100 automated solution exam sessions.

On average, you’ll spend 30 minutes or less reviewing results for every 100 Honorlock exam sessions.

Reviewing results is as easy as A-F-V2!

Because Honorlock records each test taker’s screen and webcam for every session, you can watch every moment of every session, but that would be extremely time-consuming. To save you time and help you focus on what really matters, Honorlock highlights exactly which moments you should review. Without question, we do this better than any other solution. 

With Honorlock, reviewing results is as easy as A-F-V2

Shows the acronym AFV, which stands for Access, Filter, View Violations

Let’s practice! How do you review your results?

Imagine you received a critical session email alerting you to a violation in your Psychology course.

Log into your LMS to view violations in your psychology course in the Human Brain Quiz.

Log into your LMS to view violations in your psychology course in the Human Brain Quiz.

There are 3 human-verified violations in your Human Brain Quiz exam sessions. You should review all exam sessions with violations.

Hover below based on where you need to go to review your Honorlock results. 

Correct! Access your course.

Close, but incorrect course.

Simply navigate to the Honorlock assessment results within your course.

Close, you can find your quizzes here, but not your Honorlock results.

Correct! Navigate to your Honorlock assessment results.

Which exams have sessions you should review?

Remember, Honorlock highlights exams with human-validated violations. Which exams have sessions with violations?

Not quite. This quiz has 8 completed exam sessions. A live proctor popped in once, but there are no violations.

Not quite. This quiz has 8 completed exam sessions. A live proctor popped in once, but there are no violations.

Not quite. This is where you configure your proctoring settings for the Social Psychology Quiz.

This quiz has 8 completed exam sessions.

A live proctor popped in once.

Correct! This quiz has 8 completed exam sessions, a live proctor popped in once, and there are 3 violations.

Correct! This quiz has 8 completed exam sessions, a live proctor popped in once, and there are 3 violations.

Not quite. This is where you configure your proctoring settings for the Human Brain Quiz.

This quiz has 8 completed exam sessions.

This quiz has 3 violations.

A live proctor popped in once.

Which exams have sessions you should review?

While you have the option to filter to any type of flag, how do you quickly focus on sessions with violations or high-priority flags? Which exam sessions should you review?

Correct! “Recommended” is a quick filter to view only sessions with violations or high-priority flags.

This exam session does include 2 violations. You should review every exam session with a violation, but where do you click to view the violation?

Correct! This exam session includes 2 violations. You should review every exam session with a violation.

This exam session does include 1 violation. You should review every exam session with a violation, but where do you click to view the violation?

Correct! This exam session includes 1 violation. You should review every exam session with a violation.

Try again. While you can certainly review every session, it would be very time consuming. Focus on the sessions with violation and/or high risk flags to make the most of your time. Honorlock’s highlights the sessions you should review.

Try again. While you can certainly review every session, it would be very time consuming. Focus on the sessions with violation and/or high risk flags to make the most of your time. Honorlock’s highlights the sessions you should review.

How do you view violations within this session?

Where do you click to see what happened for yourself during the violation?

Try again. While you can view any moment of the session, this is not a moment of importance.

Try again. While you can view any moment of the session, this is not a moment of importance.

Okay, while this is not a violation, this is a high-priority moment in the exam session. Click to view this high-priority flagged behavior.

Correct! Click here to view the violation. You should review every exam session with a violation.

Okay, while this is not a violation, this is a medium-priority moment in the exam session. Click to view this medium-priority flagged behavior.

Streamline Your Review with A-F-V2: Access, Filter, View Violation

With Honorlock, reviewing results is simple. Just remember A-F-V2: Access, Filter, View Violation. By focusing on key moments, you’ll build a culture of integrity while saving time. 

Thanks for exploring this Interactive Quick Tip on Reviewing Results —start using AFV2 today to streamline your review!

How to Detect Cheating On Online Exams

Tips to prevent and detect cheating on online exams

It’s tough to detect and prevent cheating on exams, especially online. Students are smart, tech-savvy, and have plenty of tools that make it easier to cheat unless you have the right assessment strategies, proctoring technology, and a deeper understanding of why students cheat beyond obvious reasons like wanting better grades or thinking they can get away with it.

Why do college students cheat on exams?

College students often cheat on exams because they feel unprepared, want better grades, or just because they can get away with it. But beyond the obvious reasons, cheating is complex and has a lot of gray areas.

You can learn more of the real reasons students cheat, but here are three interesting reasons:

Do attitudes and emotions impact cheating?

We like to think that when students have strong beliefs that cheating is wrong, they’ll avoid it, and their moral compass will steer them toward academic integrity. But, that usually isn’t the case. Attitudes, morals, and values impact intentions to cheat, but ultimately, they don’t reduce cheating behavior (Ababneh et al., 2022; Johnson‐Clements et al., 2024; Kasler et al., 2023).

It’s kind of like how we know that driving above the speed limit is illegal, so we don’t intend to speed to the airport… But if you’re running late for a flight, you’ll probably put the pedal to the metal even though you know it’s wrong.

Negative emotions, like anxiety, increase cheating, especially if they expect to perform poorly or aren’t prepared (Eshet et al., 2024; Salgado et al., 2022).

Plagiarism is confusing

Students generally understand plagiarism, but there’s still confusion about how to do it and what information needs to be cited (Larkin & MintuWimsatt, 2015).

Some believe using internet content without citing it is acceptable because it’s publicly available. They also struggle with understanding what qualifies as “common knowledge.” Yale defines common knowledge as knowledge that most educated people already know or can find in an encyclopedia or dictionary. Obviously, there’s a ton of information in those two sources, and Yale acknowledges that the definition of common knowledge is ambiguous and explains that it changes based on the audience.

So, is it still cheating if students genuinely don’t know how or what to cite?

Regardless of whether it’s intentional behavior or an innocent mistake, it needs to be addressed.

Book with text saying Guide to Preventing Chatbot Cheating

They believe others students are cheating and faculty don’t care

When students know their peers are cheating, it begins to feel like normal, acceptable behavior, which makes them more likely to cheat, and it’s easier to justify misconduct (Bath et al., 2014; O’Rourke et al., 2010; Tatum, 2017). The issue is amplified when faculty don’t address cheating, and students begin to think that they don’t care or won’t do anything about it.

Faculty often avoid addressing and reporting cheating for several reasons (MacLeod & Eaton, 2020; Staats et al., 2009):

  • Reporting cheating is time-consuming, and faculty often doubt their institution handles misconduct consistently or effectively.
  • Evidence of cheating wasn’t conclusive enough.
  • Accusing a student of cheating is stressful for both faculty and students.
  • Worries about the situation escalating, such as the student denying the accusation or the risk of legal repercussions.

Using assessment strategies and remote proctoring to prevent cheating on online exams

Protect test content from being leaked online

With forums like Reddit and websites like Chegg and Quizlet posing as “homework help,” it’s easy and common for your test content to be leaked online.

One university found that 56% of their exam content was leaked on Chegg. Engineers at the university said, “Alarmingly, we found over half of the audited units had cheating content on Chegg, [which] is broadly used to cheat and 50% of questions asked on Chegg are answered within 1.5 h[ours]. This makes Chegg an appealing tool for academic misconduct in both assignment tasks and online exams.

Instead of manually searching for individual questions, Search & Destroy™ automatically scans the web for your leaked test content in a few minutes. If it finds any, it shows you where and allows you to send one-click takedown requests. Easy peasy.

Restrict time limits

Unless students require accommodations for additional time, setting strict time limits can help reduce cheating. Several studies found that students take about twice as long to complete unproctored exams compared to students taking proctored exams—which may be because they spend more time searching for answers online during unproctored tests (Alessio et al., 2017; Howard, 2020; Zhang, 2024).

Detect cell phones, smartwatches, and other secondary devices

Cell phones are a huge threat to exam integrity. In fact, it’s the most common way students try to cheat on proctored exams.

Most proctoring services hope a live proctor, who usually watches 10-12 exams at once, will catch a student using a phone in real-time, which isn’t realistic. However, some services take a different approach that uses AI to detect phones and other devices, with a live proctor reviewing it once it’s flagged.

Stop students from using AI during assignments and exams

Students can use AI chatbots like ChatGPT, Claude, and Microsoft Copilot to write about pretty much anything. Unfortunately, using AI detection software won’t really help because once a student changes a few words in the AI-generated text or uses a paraphrasing tool, AI detection is ineffective and inaccurate.

However, there are a few proctoring tools that work together to block unauthorized AI during exams and assignments.

In addition to using proctoring to block AI chatbots, you can also use:

  • Authentic assessments for students to prove they can apply what they’ve learned to complete projects and tasks in real-world situations.

For example, instead of asking nursing students to answer a series of multiple-choice questions, an authentic assessment may ask them to record a short video where they identify the parts of a stethoscope and demonstrate how to use it while explaining what they’re doing.

  • Assignments tied directly to in-class content, such as creating a short essay that compares and contrasts two peer discussion posts or a personal reflection on the results of an in-class survey.

Example assignment connected to class: Select two peer responses from last week’s discussion posts, each focusing on a different learning theory. Write a 2-page comparison of their similarities and differences, then create a simple visual (mind map, concept map, or infographic) to show how your own response aligns with or differs from the two you chose.

  • Scaffolded assignments that break larger assignments into a series of smaller assignments. For example, replace a single, long-form research paper with smaller assignments like brainstorming topics, submitting a proposal and outline, and writing a draft for peer review before writing the final research paper. You can also ask for a reflective component. Similar to the Ask students to submit each step in a different format, such as a mind map for brainstorming, a concept map for the proposal/outline, and a voice-over presentation for the reflection.

Help reduce students’ test anxiety

Tests are naturally stressful for most people, and they can increase anxiety. And when anxiety increases, some students are more likely to cheat (Eshet et al., 2024).

Practical tips for faculty to help reduce student test anxiety:

  • Clearly explain what the test covers, question types, time limit, grading criteria, etc.
  • Show how to use any technologies (include a demonstration if possible.)
  • Provide practice exams to test technology and devices.
  • Review the rules and answer any questions.
  • Share technical support contact information and details on how to access it.
  • Explain available accommodations and how to request them.

Monitor behavior from all angles

Another thing to consider is how you’ll monitor student behavior during online exams, such as:

  • Video monitoring, which can include a second/side camera, so you can see if they’re trying to look at their notes and use other resources during the test.
  • Smart Speech detection (not sound detection) so you can tell if they’re talking to someone else in the room or asking Siri for help, but not have to review flags for unimportant noises like coughing or a doorbell ringing.
  • Locking the browser and recording their screen to see if they try to access other websites or attempt to copy and paste questions into a document.

Verify that it’s the right person taking the test

Online proctoring systems can help verify identity by capturing a photo of both the test taker and their ID. This way, you’ll know that the person taking the proctored exam is getting credit for the online course. 

Ababneh, K. I., Ahmed, K., & Dedousis, E. (2022). Predictors of cheating in online exams among business students during the Covid pandemic: Testing the theory of planned behavior. The International Journal of Management Education20(3), 100713. https://doi.org/10.1016/j.ijme.2022.100713

Alessio, H. M., Malay, N., Maurer, K., Bailer, A. J., & Rubin, B. (2017). Examining the Effect of Proctoring on Online Test Scores. Online Learning21(1). https://doi.org/10.24059/olj.v21i1.885

Bath, M., Hovde, P., George, E., Schulz, K., Larson, E., & Brunvatne, E. (2014). Academic integrity and community ties at a small, religious-affiliated liberal arts college. International Journal for Educational Integrity10(2), 31–43. https://doi.org/10.21913/IJEI.v10i2.1005

Eshet, Y., Grinautsky, K., & Steinberger, P. (2024). To behave or not (un)ethically? The meditative effect of mindfulness on statistics anxiety and academic dishonesty moderated by risk aversion. International Journal for Educational Integrity, 20(1), 6–18. https://doi.org/10.1007/s40979-024-00151-w

Howard, D. (2020). Comparison of exam scores and time taken on exams between proctored oncampus and unproctored online students. Online Learning, 24(4), 204-228. https://doi.org/10.24059/olj.v24i4.2148

Johnson-Clements, T. P., Curtis, G. J., & Clare, J. (2024). Testing a Psychological Model of Post-Pandemic Academic Cheating. Journal of Academic Ethics. https://doi.org/10.1007/s10805-024-09561-4

Kasler, J., Sharabi-Nov, A., Shinwell, E. S., & Hen, M. (2023). Who cheats? Do prosocial values make a difference? International Journal for Educational Integrity19(1), 6–16. https://doi.org/10.1007/s40979-023-00128-1

Larkin, C., & Mintu-Wimsatt, A. (2015). Comparing cheating behaviors among graduate and undergraduate online business students. Journal of Higher Education Theory and Practice, 15(7), 54–62.

MacLeod, P. D., & Eaton, S. E. (2020). The Paradox of Faculty Attitudes toward Student Violations of Academic Integrity. Journal of Academic Ethics18(4), 347–362. https://doi.org/10.1007/s10805-020-09363-4

O’Rourke, J., Barnes, J., Deaton, A., Fulks, K., Ryan, K., & Rettinger, D. A. (2010). Imitation Is the Sincerest Form of Cheating: The Influence of Direct Knowledge and Attitudes on Academic Dishonesty. Ethics & Behavior20(1), 47–64. https://doi.org/10.1080/10508420903482616

Salgado, J. F., Cuadrado, D., & Moscoso, S. (2022). Counterproductive Academic Behaviors and Academic Performance: A Meta-Analysis and a Path Analysis Model. Frontiers in Psychology13, 893775–893775. https://doi.org/10.3389/fpsyg.2022.893775

Staats, S., Hupp, J. M., Wallace, H., & Gresley, J. (2009). Heroes Don’t Cheat: An Examination of Academic Dishonesty and Students’ Views on Why Professors Don’t Report Cheating. Ethics & Behavior19(3), 171–183. https://doi.org/10.1080/10508420802623716

Tatum, H., & Schwartz, B. M. (2017). Honor Codes: Evidence Based Strategies for Improving Academic Integrity. Theory into Practice56(2), 129–135. https://doi.org/10.1080/00405841.2017.1308175

Zhang, N., Larose, J., & Franklin, M. (2024). Effect of unproctored versus proctored examinations on student performance and long-term retention of knowledge. The Journal of Chiropractic Education. https://doi.org/10.7899/JCE-23-16

Honorlock & Docebo Elevate Customer Education Programs & Protect Exam Integrity Through On-Platform Proctoring

Docebo clients and Docebo University to both leverage Honorlock remote proctoring to safeguard training and assessment programs

BOCA RATON, Fla. (Sep 11, 2024)Honorlock has announced the integration of its remote proctoring software and service with Docebo, a leading provider of learning platforms with a foundation in artificial intelligence (AI) and innovation. Through the relationship, Docebo will leverage on-platform proctoring to elevate the testing and assessment experience for education and certification programs used to train enterprise workforce teams, customers, and related external communities. 

“Scalable, personalized learning is a highly effective way to support engagement, whether a company is educating customers on how to use products, delivering employee onboarding training or educating members for advanced certifications,” said Michael Hemlepp, CEO, Honorlock. “In each case, protecting the integrity of the learning experience is key – especially for certification and compliance training. Honorlock now allows Docebo clients to add proctoring to any test delivered on the Docebo learning platform, reducing the risk of test interference.” 

The integration will be used first by an existing mutual customer, a Big 5 U.S.-based global technology leader, and will soon be available to all Docebo clients. 

Additionally, Docebo will leverage Honorlock for its own Docebo University. As a customer experience education hub, Docebo University offers training and education to Docebo users on how to effectively build, launch, and grow customer education programs delivered on the platform. 

Travis Burke, EVP Corporate Development & Partnerships at Docebo, commented, “Our clients rely on us to make learning simpler and more effective. Today, we’re extending that by allowing our clients to add remote proctoring to exams seamlessly. Many of our clients have highly complex and proprietary education programs. By adding proctoring, we ensure that these programs are not compromised and that test takers all experience a fair and equitable learning landscape.” 

Through the integration, the entire remote proctoring experience occurs natively inside the Docebo platform. Honorlock’s proprietary in-browser technology leverages live human proctors paired with AI to monitor test-taker behavior. If Honorlock detects unauthorized behavior, a live proctor can intervene in real-time to assist the test taker and ensure the integrity of the exam.

About Docebo

Docebo (NASDAQ:DCBO; TSX:DCBO) is redefining the way enterprises leverage technology to create and manage content, deliver training, and measure the business impact of their learning programs. With Docebo’s end-to-end learning platform, organizations worldwide are equipped to deliver scaled, personalized learning across all their audiences and use cases, driving growth and powering their business.

About Honorlock

Honorlock protects exam integrity and improves the assessment experience for higher education institutions and professional credentialing organizations by combining live proctors with AI to deliver secure, scalable, on-demand proctoring. Honorlock delivers secure proctored assessments while supporting test takers and empowering them with the flexibility and convenience of taking their online exams without scheduling whenever they feel ready.

Get more resources for higher education, professional education, and online proctoring

Media Contacts
Heidi Murphy
PR for Honorlock
Heidi.Murphy@PadillaCo.com

Mike McCarthy
Docebo Vice President – Investor Relations
(214) 830-0641
mike.mccarthy@docebo.com

How to Talk to Students Suspected of Cheating

Make difficult conversations more productive and meaningful

Cheating happens.

It happens at all levels of education. From the anxiety-inducing timed multiplication test in 3rd grade to high-stakes final exams in college.

It happens more often during online exams. A surveyfound that students are about 50% more likely to cheat in online courses than in live classes.

It happens for many reasons. Sometimes students cheat because they want good grades or just because there’s little risk of getting caught. But it also ties back to factors like their perceptions of faculty and confusion about what counts as cheating and what’s just unethical behavior.

It happens in different ways. Whether it’s sneaking a quick Google search on their cell phones, whispering questions to Siri and Alexa, or having entire essays written by AI chatbots, technology makes cheating quick and easy.

At all levels of education.

From anxiety-inducing timed multiplication tests in 3rd grade to high-stakes final exams in college.

More often during online exams.

A surveyfound that students are about 50% more likely to cheat in online courses than in live classes.

For many reasons.

Sometimes students cheat because they want good grades or just because there’s little risk of getting caught. But it also ties back to factors like their perceptions of faculty and confusion about what counts as cheating and what’s just unethical behavior.

In different ways.

Whether it’s sneaking a quick Google search on their cell phones, whispering questions to Siri and Alexa, or having entire essays written by AI chatbots, technology makes cheating quick and easy.

Click below to skip ahead

Find what you need

Talking to students about cheating is difficult but necessary

No instructor looks forward to talking to a student about cheating (we really hope not). And while these are the last conversations you want to have with your students (and they feel the same), they’re necessary—no matter who, what, when, where, why, or how cheating happens.

But to make these conversations effective, you need to approach them thoughtfully. Talking to a student about cheating requires careful planning, consistency, emotional intelligence, solid evidence from the online proctoring software, and a deep understanding of disabilities and accommodations, which are often overlooked.

The ripple effect of addressing academic dishonesty

Responding to cheating the right way helps build a culture of academic integrity among your students.

“Instructors at our partner institutions have told us that addressing suspected cheating has an impact beyond each individual case,” said Jordan Adair, VP of Product at Honorlock. “Providing consistent feedback to students on their proctored exam results helps reduce future incidents and sends a clear message to students and their peers that academic integrity is valued at their institution.”

So, what's next?

  • How do you start the conversation?
  • What should you say, and what should you avoid saying?
  • What evidence do you need to prove they cheated during the proctored exam?
  • What if their story is believable, but you still have concerns about academic dishonesty?
  • Have you considered how disabilities may play a role?
  • Are your test rules as objective as they should be?
  • How do you start the conversation?
  • What should you say, and what should you avoid saying?
  • What evidence do you need to prove they cheated during the proctored exam?
  • What if their story is believable, but you still have concerns about academic dishonesty?
  • Have you considered how disabilities may play a role?
  • Are your test rules as objective as they should be?

This article provides strategies for preparing for a conversation with a student about cheating, practical approaches for discussing it effectively, and templates for what to say in different situations.

Preparing to talk to a student about cheating

Review the institution’s academic integrity policy

Even if you’re familiar with your institution’s academic integrity policy, it’s important to review it again, as the policies and procedures related to acts of academic misconduct may have changed since you last checked.

Determine the purpose of the conversation

What do you want out of this conversation? Be more specific than just “to discuss cheating.” Establishing a clear goal helps guide the conversation and your preparation for it.

Do you want to…

  • Inform the student that the exam proctoring software flagged certain behaviors and discuss how to avoid them next time?
  • Determine if the student needs additional support and resources?
  • Hear their side of the story before deciding how to proceed?
  • Discuss the next steps in the academic misconduct investigation process and potential consequences?

Notify the student via email

Send the student an email notifying them that you need to meet with them because of concerns about potential academic misconduct.

Instructor note: If multiple students are involved in the same instance of misconduct, email each student individually and do not mention the other students’ names. This protects student privacy and addresses each situation individually.

Templated email to request a meeting with the student

Subject line: Meeting Request: Important Discussion Regarding [Course Name]

Dear [Student First & Last Name],

I am writing to inform you of my concerns regarding your recent submission for the [exam/assignment name] in [course name] this semester (Semester 20__). 

During the [exam/assignment], the proctoring software flagged behavior that appeared inconsistent with the provided rules and academic integrity policies at [Institution Name].

To ensure a fair process, I would like to meet with you to discuss the software’s findings, hear your perspective, and clarify any questions before taking further steps.

I am available [virtually or in my office] on [list dates and times]. Please reply with a date and time by [date and time].

I’ve included [links/attachments] to [Institution Name]’s Academic Integrity Policy and the course syllabus:

  • [Institution Name] Academic Integrity Policy [link and/or attach document]
  • [Course Name & Number] Syllabus: [link and/or attach document]

Thank you for your cooperation.

Sincerely,

EMAIL TIPS

Example from email: … the proctoring software flagged behavior that appeared inconsistent…”

Example from email: I would like to meet with you to discuss the software’s findings, hear your perspective, and clarify any questions before taking further steps.

Example from the email: I am available [virtually or in my office] on [list dates and times]. Please reply with a date and time by [date and time].

Example from the email: I’ve included [links/attachments] to [Institution Name]’s Academic Integrity Policy and the course syllabus:

  • [Institution Name] Academic Integrity Policy [link and/or attach document]
  • [Course Name & Number] Syllabus: [link and/or attach document]

Templated email for other conversation purposes

Use this to inform the class of commonly flagged behavior:

The proctoring software flagged several behaviors among quite a few students during the last exam. I wanted to share these issues with you all and offer some tips on how to avoid them in the future. Please take a look before your next exam. [Add a bulleted list after this of the behaviors with specific tips to avoid them]

Use this text at the beginning of the email if the purpose of the conversation is to determine if the student needs additional support and resources:

“To provide a fair process and identify any support you might need, I’d like to discuss the software’s findings and hear your perspective.  I can also help address your questions about future exams and academic integrity policies.
Use this text at the beginning of the email if the purpose of the conversation is to discuss the next steps in the academic misconduct investigation process:
I want to meet with you to discuss the findings, the next steps in the academic misconduct investigation process, and potential consequences, as well as to clarify any questions you may have.

Review your test rules and instructions

Writing clear test rules and instructions that leave no room for subjectivity is tough. While they seem straightforward, any ambiguity can complicate discussions with students.

Two example test rules that aren’t as objective as they seem:

1. Do not use any AI chatbots to write any portions of your essay.

This rule work because it includes “any” chatbots writing “any” portions of their essay, but students might think:

  • I can’t use AI chatbots to write my essay, but I can use them to edit it.
  • I can use Grammarly to rewrite and improve my essay because it’s an AI writing assistant, not an AI chatbot.
Improved version of example #1

Do not use any artificial intelligence (AI), including chatbots, voice assistants, writing assistants, or editing software, to write, edit, or improve any part of your essay. All essay content must be your original work, created entirely by you, without assistance from any external electronic technologies.

2. Do not use a cell phone, tablet, or other computers during the proctored exam.

Seems pretty clear, right? Well, students might think:

  • I can’t use my phone, tablet, or another computer, but it doesn’t say I can’t use my smartwatch.
Improved version of example #2
During the proctored exam, only authorized resources and exam materials are permitted on your desk or workspace in the testing area. Unauthorized electronic devices, including cell phones, tablets, smartwatches, calculators, or other electronic equipment, are not allowed.

With those examples in mind, play devil’s advocate as you review. This helps prepare for the conversation and refine your test rules. If updates are needed, inform students via email and LMS tools like messages, forum posts, and announcements.

Instructor Tip

You can use an unscored question at the beginning of the next test to confirm their acknowledgment of any updates to test rules and instructions.

Consider disabilities when reviewing evidence from the proctoring software

If the evidence (exam reports and video recordings from the remote proctoring software) shows suspicious behavior, it’s natural to assume it’s cheating. However, this “suspicious” behavior could be related to disabilities and accessibility needs.

For example, a student might be repetitively looking off-screen during the exam.

At face value, this behavior seems suspicious—like they might be looking at notes or receiving help from someone off-camera.

But what if the student has a condition, such as Tourette Syndrome (TS) or Attention Deficit Hyperactivity Disorder (ADHD), that causes involuntary head movements?

Another thing to consider is that many college students don’t disclose disabilities to their instructors2, often due to unawareness3 and stigma4:

  • Unawareness: many students don’t know they need accommodations, aren’t aware accommodations are available, and/or don’t know how to find help at their institution.
  • Stigma: fear of judgment and being treated differently by peers and instructors prevents students from disclosing disabilities; some are even ashamed to seek accommodations.

If the evidence (exam reports and video recordings) from the proctoring software shows suspicious behavior, it’s natural to assume it’s cheating. However, this “suspicious” behavior could be related to disabilities and accessibility needs.

“Understanding ADA guidelines and different accommodations that students need is invaluable in education and academic integrity,” said Dr. Lee Conerly, Director of Academic Instruction at Coastal Alabama Community College, “Students’ behaviors during exams may look like cheating, even when they absolutely are not cheating.”

Dr. Conerly gave an example of how the behaviors of students with Attention Deficit Hyperactivity Disorder (ADHD), like repetitive head twitching and fidgeting, can be mistaken for cheating, “I watched the exam recording, and the student was repeatedly looking off to the right, which makes it easy to assume they were looking at something or someone for answers. But I recognized signs of ADHD in their behavior. So, instead of jumping to conclusions, our conversations with the student focused on the human elements to learn more about them and their accommodation needs.”

However, the student didn’t disclose this information to the instructor before this conversation, which is common among college students2, mainly due to unawareness3 or stigma4.

  • Unawareness: many students don’t know they need accommodations, aren’t aware accommodations are available, and/or don’t know how to find help at their institution.
  • Stigma: fear of judgment and being treated differently by peers and instructors prevents students from disclosing disabilities; some are even ashamed to seek accommodations.

Tips for instructors to increase awareness and reduce stigma related to accommodations:

Tips for instructors to increase awareness and reduce stigma related to accommodations:

1. Talk about accommodations often

Engage in open conversations with students to increase awareness and understanding of disabilities and accommodations. Discuss accommodations before each assessment and encourage the use of campus support services. Share anonymous examples (to protect students’ privacy) of students who have successfully used accommodations in your courses.

Be very clear: accommodations are support, not special treatment.

2. Make it easy to find support

Provide links to campus support services in various areas of your online course, such as Announcements, Discussions, Chat, and syllabus.

3. Use anonymous surveys

Ask students to complete an anonymous survey in your LMS or through a tool like SurveyMonkey. This helps identify common challenges without revealing specific student needs.

For example, if several students report mobility disabilities that impair typing, you could allow talk-to-text dictation options for tests and other assignments.

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How to talk to a student about cheating

There’s no way around it: talking to a student about suspected cheating is inherently awkward, challenging, and even emotionally draining for both of you.

While we provide practical strategies and scripts for various situations, it’s important to recognize that each case is unique and rarely straightforward. However, being direct and sticking to the facts—firm and factual—keeps emotions in check and the discussion focused.

Focus on the objective information

Remember that the conversation is to address the situation, not to confront the student or debate about what’s morally acceptable or what cheating is or isn’t.

Prevent opinions and biases from getting in the way by focusing on objective information:

  • The evidence you’ve gathered from the online proctoring software
  • Your course policy and the exam/assignment rules
  •  The institution’s academic dishonesty policy

Explain the flow of the conversation

Thank the student for meeting with you, then tell them that you’ll discuss your concerns, present evidence from the online proctoring solution, and review academic integrity policies for your course and/or institution.

You also need to tell them they’ll have an opportunity to share their side of the story and ask questions. After that, the conversation can be similar to the email you sent them.

In the example conversation throughout the next few sections, we’ll imagine the student was flagged for using a cell phone out of view of the camera.

Discuss your concerns

Tell the student exactly what your concerns are. Be specific and concise.

Example: “During the [exam name], the test proctoring software flagged you for [specific behavior, such as using a cell phone off-screen], which is against academic integrity policies.”

Present the evidence

Before presenting any evidence from the exam proctoring solution, confirm that the student knows which solution you’re referring to (they may use multiple during their education) and understands how it works. If they don’t, offer to provide an overview and answer any specific questions they have.

Instructor note: be prepared to discuss how the proctoring solution works, especially related to the specific behavior you’re addressing with the student.

Then, you can transition to presenting the evidence:

“I watched a recording of the behavior, which the remote proctoring software flagged and was reviewed by one of their trained proctors. We can watch the recording together right now if you’d like.”

Instructor note: some students will want to watch the recording, and some will not. Be prepared to respect their decision either way.

If they want to watch the recording:

“I have the video ready. Feel free to explain your actions as we watch. Let me know if there are times you’d like to pause or parts you’d like to rewatch.”

Instructor tips:

  • Have the video cued and ready
  • Write down the timestamps of important parts to watch
    • e.g., The student’s cell phone is visible at :20, :33, :45
  • Ask open-ended questions instead of leading questions
    • For example, instead of asking a leading question like, “Were you looking at your cell phone here?” ask, “Can you describe what you were doing here?”

If they don’t want to watch the recording:

  • Acknowledge their decision
    “I understand you’d rather not watch the video of the proctored exam, and that’s perfectly okay. We can discuss the flagged behavior based on what I observed.”
  • Be highly descriptive (and accurate) when describing the flagged behavior

Always be direct and concise, but give as much detail as possible when describing the flagged behavior, like in the examples below.“During the exam, the proctoring platform flagged several instances where you…”

    • covered your mouth and asked Siri for answers, which can be heard in the video. I’ll read them from the transcript provided by the Voice Detection software within the proctoring platform, [read transcript].

Ask for their explanation

Whether they choose to watch the recording or not, ask open-ended questions to get their side of the story, such as:

  • “Can you help me understand what was happening during when [specific behavior]?”
  • “Can you describe what you were doing when [specific behavior]?

Responding to different explanations

Some students may accept responsibility. Some may flat-out deny cheating, even when there’s clear video evidence from the proctoring platform. But some explanations may be plausible, so it’s important to keep an open mind during these discussions.

Responding when the explanation resolves the situation

“Thank you for explaining what happened. Based on your explanation, it seems this situation can be resolved. I appreciate your honesty and cooperation. Let’s continue to follow the guidelines to avoid any future misunderstandings.”

Responding when you’d like to seek guidance from another expert

“Thank you for your explanation. Hearing your perspective helps me understand the situation better. To ensure fairness and handle the situation appropriately, I’m going to consult with [specific expert, department, etc.] to better understand [specific topic]. I’ll follow up with you once I have more information.”

Responding when students accept responsibility for cheating

The conversation can be difficult even when the student admits to cheating and accepts responsibility. Your response may depend on the institution’s academic integrity policy, which could require you to report it, or it may be left up to you. 

“I appreciate your honesty in admitting to cheating. However, academic integrity is fundamental, and I’m required to follow the academic integrity policy, which means reporting this incident. The appropriate office will determine the consequences. I understand this isn’t ideal, but it’s necessary to maintain fairness for all students.”

Responding when students deny cheating

The best response when students deny cheating (even with clear evidence in the video recording) is to use neutral language, stick to the facts, and ask clarifying questions.

“I understand that you have a different perspective, but the video shows repeated instances where you [state the observed behaviors]. We can address each instance individually. Can you explain why you were [first observable action].”

If there’s little progress, explain the next steps: 

“Given the evidence and your explanation, I need to follow the university’s academic integrity policy. This involves reporting the incident to the academic integrity office for further review. They’ll evaluate the evidence, and you’ll have an opportunity to share your perspective and ask questions.”

Address the integrity policy, next steps, and consequences

Unless their explanation resolves the situation, you should review your institution’s policies for addressing acts of academic dishonesty, the next steps in the investigation and/or process, and the potential consequences for violations.

Instructor note: continue using neutral language, regardless of what you learned in the conversation.

For example, instead of saying, “Since you cheated on the exam, you’ll be [insert consequence],” say, “Violations of this policy can lead to these consequences…”

Dealing with cheating is difficult but worth it

Talking to students about suspected cheating isn’t easy, but it’s key to maintaining academic integrity and protecting your reputation.

Take the time to prepare: review your course policies, the institution’s academic integrity policies, the evidence from the online proctoring platform, the objectivity of your own test rules, and consider disabilities.

Consider the student’s perspective: these conversations can be stressful for students, so remember to give them the opportunity to share their side of the story while actively listening.

Every word matters: from the first email you send to request a meeting to the conversation itself, stay objective, focus on the evidence, and have a real dialogue with your student to keep the process fair and constructive.

Proctor online exams effectively: use the right proctoring solution to deter and prevent cheating while keeping the test experience fair, customizing exam settings to accommodate students’ needs, and making it as stress-free as possible.

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1 Newton, P.M., Essex, K. How Common is Cheating in Online Exams and did it Increase During the COVID-19 Pandemic? A Systematic Review. J Acad Ethics 22, 323–343 (2024). https://doi.org/10.1007/s10805-023-09485-5

2 Adam, T., & Warner-Griffin, C. (n.d.). Use of Supports among Students with Disabilities and Special Needs in College. Data Point. NCES 2022-071. https://eric.ed.gov/?id=ED618477

3 Driving Toward a Degree 2023: Awareness, Belonging, and Coordination – Tyton Partners. (2023, November 16). Tyton Partners. https://tytonpartners.com/driving-toward-a-degree-2023-awareness-belonging-and-coordination/

4 Herrick, S. J., Lu, W., & Bullock, D. (2020). Postsecondary Students With Disabilities: Predictors of Adaptation to College. Journal of College Student Retention, 24(2), 603–624. https://doi.org/10.1177/1521025120941011

13 Ways to Prevent Cheating on Online Tests

13 Ways to Prevent Cheating On Online Tests

13 Ways to Stop Cheating on Online Tests

  1. Detecting cell phones and other devices
  2. Blocking AI like ChatGPT
  3. Catching remote access software in contract cheating
  4. Finding leaked test questions on the Internet automatically
  5. Locking the test browser down
  6. Listening for voice commands to activate voice assistants
  7. Implementing hybrid virtual proctoring (AI + humans)
  8. Verifying ID and monitoring behavior with a webcam
  9. Creating explicit test rules & instructions
  10. Reducing test anxiety
  11. Prioritizing flexbility and accessibility
  12. Addressing students suspected of cheating
  13. Spotting trends in academic dishonesty through exam recordings and reports

How do these prevent exam cheating?

1. Detect cell phones and other devices

Most people have cell phones or other devices, like smartwatches and laptops, which could be used to look up answers during online exams.

In fact, 71% of online proctored exam violations involve cell phones or other secondary devices.

Most exam proctoring services rely on a proctor to see a phone in real time, which is unreliable when a proctor is watching a nearly dozen test takers at once. 

But some solution’s cell phone detection technology identifies when test takers attempt to use their phones and other devices to look up answers and when Apple devices are present in the testing area.

2. Block AI chatbots & browser extensions

ChatGPT, Claude, and Google Gemini—all generative AI chatbots—are as controversial in online education as they are popular.

You tell it what to write about and it generates that content in a few seconds. They write pretty well overall, but they can be overly proper and generic sometimes. But with the right instructions, they can write like we (humans) do, and they’re really difficult for AI writing detection software to catch.

How to detect AI writing

Can plagiarism checkers help?

Nope. AI chatbots don’t plagiarize content. They create “fresh” text based on what billions and billions of resources they’ve been trained on.

Do AI writing detection tools work?

Not really. They’re helpful as a high-level gut check, but studies show that AI writing detection tools struggle when the AI-generated text is manually edited with a few small word swaps and paraphrasing. And, as we mentioned earlier, using specific prompts generates human-like content.

Can remote proctoring help?

Yes. Remote proctoring systems can prevent the use of unauthorized AI tools during online exams and even during essays and other written assignments by:

  • Blocking access to other browsers and applications so AI tools can’t be used
  • Listening for commands that activate voice assistants, which could be used to navigate AI
  • Preventing test takers from pasting pre-copied text into exams and assignments

3. Catch remote access software (contract cheating)

Has a technician ever remotely accessed and fixed your computer? That’s remote access software in action.

The downside is that it’s also used for cheating on online exams. The person getting credit pays a service for an expert to secretly take the test for them while they appear on video as if they’re completing the test.

How to block remote access software during online exams:

  • Show locations by IP address: use proctoring software to show exam locations by IP address. If exams are taken in countries without known test takers, it could mean that proxy test-taking services were used and further investigation is needed.
  • Record screens and require keyboard commands: before the tests or written assignments begin, ask learners to use specific keyboard commands that display all active applications on their device.
  • Blocking applications: various settings within proctoring software can be used to block remote access applications, such as the browser lock.

4. Use software to find leaked test questions on the internet

Have you Googled your test questions? You should, because they’re often leaked on forums like Reddit, as well as sites that pretend to help with test prep and homework, but they’re really just repositories of test content alongside other avenues of cheating, like their “Expert Q&A” which is just hundreds of their “experts” answering questions 24/7 via chat.

The problem is that searching for your test content takes time… a lot of time.

The good news is that Search & Destroy automatically searches the web for your leaked test content in a few minutes and, if it finds any, gives you a one-click option to send a takedown request. 

5. Use a browser lock as an initial defense

While browser lockdown software shouldn’t be the only way to secure your exams, it’s a foundational tool to prevent cheating. It secures the test browser by restricting access to other sites and applications and disabling keyboard shortcuts.

6. Detect voices and sounds in the room

Use voice detection software that listens for specific keywords or phrases that activate voice assistants, such as “Hey Siri” or “OK Google,” to identify test takers who may be attempting to gain an unfair advantage. It then alerts a live remote proctor in real-time to review the situation and intervene if necessary.

This approach to makes proctored online exams less intimidating and non-invasive because a proctor will only intervene if the AI detects potential misconduct.

7. Use hybrid virtual proctoring to secure online exams

Hybrid proctoring solutions, which combine AI with human proctors and browser lockdown software, is highly effective to prevent cheating. But even with the same type of proctoring, the experience can vary widely depending on the company’s approach, for example:

  • Company 1: a remote proctor, visible in a box on students’ screens, watches around a dozen test takers at once while AI monitors their behavior.
  • Company 2: AI monitors behavior and pauses the exam for potential misconduct (even for innocent actions like sneezing), forcing a live proctor to step in unnecessarily.
  • Company 3:  behavior is monitored by AI, but instead of pausing the exam for potential misconduct, the AI alerts the proctor, who reviews the situation and only intervenes if necessary.

Based on these examples, it’s important to dig into how different companies approach proctoring, as it can seriously impact the entire test-taking experience and exam integrity.

8. Use video to monitor behavior and verify ID

Use video monitoring to verify identity, scan the room for unauthorized resources (cell phones, books, etc.), and monitor students’ behavior during the proctored exams.

9. Provide explicit rules and clear instructions for your online exams

Writing test rules and instructions can be tricky because they need to be clear and concise, yet comprehensive and objective. Even when rules are direct and clear, there could be room to make them more comprehensive and adaptable, like in this example:

  • Original test rule: Do not talk during the test.
  • Improved test rule example: Do not communicate with anyone during the test, whether verbal, non-verbal, or electronic.
The improved rule addresses potential loopholes by covering various communication methods, like gesturing or passing notes.
 

10. Take steps to help reduce test anxiety

It’s important to understand what causes test anxiety before taking steps to help reduce it. A student survey indicated that many feel anxious before an exam because they don’t know what to expect and they have technology concerns.

Two tips to help test anxiety:

  1. Provide frequent practice tests to help students understand what to expect and ensure that their technology works correctly.
  2. Use online proctoring software that combines AI with human proctors to help support students during the exam.

Learn more about how to reduce test anxiety using online learning technology.

11. Prioritizing accessibility and flexbility

It’s proven that students are more likely to cheat when they’re tired. That’s why on-demand proctoring services with 24/7/365 live support are so important. This gives students the ability to take proctored exams when they’re most alert and access real-time support if they need it.

12. Talking to students about cheating

Talking to a student suspected of cheating isn’t fun but, but it’s necessary to protect academic integrity now and in the future. When cheating is handled right—easier said than done—you set the tone for your students and build a culture of academic integrity.

Discussing cheating with students might seem simple, but it takes a lot of preparation and planning to make the conversation effective and to be ready for any situation that comes your way.

13. Use reporting to identify exam trends that may highlight cheating

Remote proctoring software collects extensive data, offering insights into how students approach exams through actionable reports and time-stamped recordings directly in the LMS. Ideally, the reports will be easy-to-read and include timestamped recordings of important behavior.

Here’s how a lecturer from the University of Florida used remote proctoring to identify trends and anomalies in test scores:

“After the second quiz in the third week of class, I had a ceiling effect that looked like a ski jump, with 80% of my students getting 100% on tests. I knew there was something seriously wrong. I began looking closely at who had missed which questions over the two quizzes. That’s when I realized I needed a proctoring solution of some kind. When I initially attempted to address the issue, I really didn’t even know enough to ask the right questions to get help… It was more than a tool to guard or block students from using inappropriate information. It was also a means to detect and determine many different ways that students approach the exams.” Ryan P. Mears, PhD, Lecturer, University of Florida

4 common reasons for cheating on exams

  1. Pressure: whether it's keeping a scholarship or passing a certification for a raise, pressure drives many to cheat on exams.
  2. Opportunity: surveys tell us that people are more likely to cheat on online exams than they are in a classroom or testing center.
  3. Competitiveness: school and work are competitive, which can drive some to use questionable tactics when they feel they can't compete fairly.
  4. Lack of preparation: sometimes cheating happens because someone just isn't ready—maybe due to long work hours, extracurriculars, health issues, or family time.

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