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Honorlock Privacy Policy

Last Updated: January 20, 2023

This Privacy Policy describes how Honorlock Inc. (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes information about you. We will refer to the personal information we obtain about you as “Your Data.” This Privacy Policy applies when you use our website at https://honorlock.com (the “Website”), or otherwise interact with us, such as through our customer support channels, at tradeshows or conferences, during our events and webinars, when you send us emails, or use our social media pages (collectively, the “Services”). This Privacy Policy does not apply to the information we process on behalf of our customers about exam takers (which is covered by the Exam Taker Privacy Notice) or to products and services that link to a different privacy policy. By visiting the Website or interacting with us in any other way, you accept the practices described in this Privacy Policy. 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make significant changes to this Privacy Policy, we will provide you with additional notice (such as by adding a statement to our Website or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you. By accessing the Website after we notify you of changes to this Privacy Policy, you are deemed to have accepted such changes. If you have any questions about your privacy or our privacy practices, please see the “How to contact us” section below for information on how to contact us.

Contents

I. Collection of Information

1. Information You Provide to Us

We collect information you provide directly to us. For example, you share information directly with us when you fill out a form, communicate with us via third-party platforms, request customer service and support, register for our events and webinars, or otherwise communicate with us. The types of information we may collect include:

  • Contact information, such as your name, job title, phone number, organization or employer, the state and country where you or your organization is located, job title, work sector, physical address, and e-mail address;
  • Comments, questions, and requests you may make; 
  • Information about your preferences, such as your preferred methods of communication and the types of information in which you are interested; 
  • Records and copies of your correspondence (including email addresses and phone numbers), if you contact us; and 
  • Any other information you voluntarily provide.

2. Information We Collect Automatically When You Interact with Us

Like most online services, we automatically receive standard technical information when you use the Website. We collect this information through browser cookies, pixel tags, web server logs, web beacons, embedded scripts, and similar technologies. These features enable us to personalize your experience using our Website, understand how you use it, and improve and further develop our Services. We collect this information as follows:

a) Device and Usage Information

We collect information about how you access our Website, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Website, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Website. Like most standard website servers we also use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses etc. are tied to personally identifiable information to enable our web-based service.

b) Information Collected by Cookies and Similar Tracking Technologies

We (and those who perform work for us) use tracking technologies, such as cookies, web beacons, and embedded scripts, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Website and your experience, see which areas and features of our Website are popular, and count visits. Specifically, we use cookies to authenticate users, personalize your experience when using the Website, analyze which features of the Website you use most frequently, and measure and optimize advertising and promotional effectiveness. To do this, we may use both session cookies, which expire once you close your web browser, and persistent cookies, which stay on your computer until you delete them. If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, certain features of the Website may not be fully available.

Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Website and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. 

An embedded script is programming code that is designed to collect information about your interactions with the Website, such as the links you click on. The code is temporarily downloaded onto your device from our web server or a third-party service provider, is active only while you are connected to the Website, and is deactivated or deleted thereafter.

c) Geolocation information

We may automatically collect geolocation information from your device, your wireless carrier, or certain third-party service providers (“Geolocation Information”). You may control the collection of Geolocation Information through the user settings on your device. You may decline to allow us to collect such Geolocation Information, in which case we may not be able to provide certain services to you. 

3. Information We Collect from Other Sources

We obtain information from other sources. For example, we may collect information about you from webinar hosting providers, tradeshow conferences, and advertising partners.

We may collect information from users and visitors of other sites on which you have interacted with us. We will do so in accordance with the terms of use and privacy policies of those sites and applicable law. This includes our social media pages on places like Facebook, LinkedIn, Twitter, and YouTube. For example, we may collect the information you shared on our social media pages through an application or form, which will have a link to this Privacy Policy. We may also receive personal information when you comment on our social media advertisements, post comments about us, or tag us in a public-facing social media post. 

Personal information may also be collected by the third-party social media sites that host our social media pages. These sites may provide aggregate information and analysis to us about visitors’ use of our social media pages. This allows us to better understand and analyze our user growth, general demographic information about the users of these pages, and interaction with the content that we post. Overall, this information may be used to help us understand the types of visitors and users of our social media pages and use of the content. This Privacy Policy does not cover personal information collected by such third-party social media sites. For more information on their privacy and security practices please review the privacy policies and terms of use on their respective websites.

4. Information we Collect Through Third-Party Data and Analytics Providers

We engage others (including Google Analytics) to provide analytics services and serve advertisements across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Website and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Honorlock and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on other websites, and better understand your online activity. These third-party services may also provide us with information based on inferences to better understand our users (see below). The information used by such services is usually at the aggregate level, but may contain identifiable personal information.

For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices, and if you are in the European Union, http://www.youronlinechoices.eu/.

For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website.

5. Tracking Data

We collect tracking data using first and third-party cookies, pixels, web server logs, web beacons, and similar data collection and tracking technologies on the Website, third-party websites, apps and online services, and across your devices (such as IP address, browser, type, ISP, platform type, device type). Third parties such as advertising networks and analytics providers may also collect information about your online activities over time and across different websites and devices when you access or use the Website.

6. Inferences 

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer your level of interest in our products and services based on your browsing behavior and interactions with us.

II. Use of Information

We use the information we collect about you to provide the Services to you, to operate our business, and to carry out any other purpose described to you at the time the information was collected. 

1. Service-Related Usage

We use Your Data to provide and support the Website. This includes:

  • Communicating with you and other customers, providing our Services, informing you about our work, and processing your requests;
  • Monitoring and analyzing trends, usage, and activities in connection with our Website;
  • Personalizing your experience with us;
  • Sending you support and administrative messages, including to respond to your comments and questions and providing customer service;
  • Setting up demonstrations of our products and services with you and your organization;
  • Providing, maintaining, and improving our Website, products, and services, including debugging to identify and repair errors in our Website;
  • Detecting, investigating, and preventing security incidents and other malicious, deceptive, fraudulent, or illegal activity and protecting the rights and property of Honorlock and others; and
  • Complying with our legal and financial obligations.

We may also run calculations, aggregate, normalize, clean, enhance, and make derivative works of the information obtained about you in order to improve the Services and develop new products, services, features, and functionalities; and to test the Website and our infrastructure to make sure they are working correctly.

2. Marketing and Advertising

We use Your Data for our and our partner’s marketing and advertising purposes, which includes:

  • Communicating with you about products, services, and events offered by Honorlock and others and providing news and information that we think will interest you (see the Your Choices section below for information about how to opt-out of these communications at any time); and
  • Personalizing the advertisements you see on third-party platforms and websites.

III. Sharing of Information

We share information we collect about you in the following circumstances or as otherwise described in this Privacy Policy:

  • With vendors, service providers, and consultants that access personal information in order to perform work for us, such as customer relationship management, customer service, lawyers and other professional advisors, marketing, and advertising;
  • With third-party advertisers and remarketers to serve advertisements across the internet and for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the Website and elsewhere on the web;
  • If we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
  • If we believe it is necessary to protect the rights, property, and safety of Honorlock, our customers, the public, or others;
  • In connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company; and
  • With your consent or at your direction.

We also share aggregated or de-identified information that cannot reasonably be used to identify you.

IV. Children’s Privacy 

We do not seek to collect personal information about children under the age of 13 through our Website. If you are under 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce our Privacy Policy by instructing their children to never provide us personal information without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will promptly take steps to delete such information and terminate the child’s account.

V. External Websites and Payment Service Providers

The Website may contain links to third-party websites. Company has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites. Please be advised that your use of any third-party payment processors is subject to the terms and conditions, including the privacy policies, of such third-party processor. By using its services, you accept its terms of service and privacy policy.

VI. Security 

We take commercially reasonable steps to protect Your Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the internet. In particular, e-mail may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.

VII. Your Choices

1. Deletion of Information

If you would like us to delete any or all information, please email us at info@honorlock.com. To the extent compatible with our legal or regulatory record keeping requirements, we will use commercially reasonable efforts to process such requests in a timely manner.

2. Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of features on our Website.

3. Promotional Communications

You may opt out of receiving promotional emails from Honorlock by following the instructions in those communications or by emailing us at info@honorlock.com. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.

VIII. Do Not Track

As discussed above, third parties such as advertising networks and analytics providers may collect information about your online activities over time and across different websites when you access or use the Website. Currently, various browsers offer a “Do Not Track” option, but there is no standard for commercial websites. At this time, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals.

IX. Notice to California Residents

Pursuant to California’s “Shine the Light” law (Civil Code Section § 1798.83), California residents have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To make such a request, please send an email to info@honorlock.com.

X. Notice to Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of personal information to third parties. You can exercise this right by contacting us at info@honorlock.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.

XI. Notice to All Non-U.S. Residents

The Website is hosted in and provided from the United States and is intended for visitors located within the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you consent to any transfer and processing of your personal information in accordance with this Privacy Policy, and you do so at your own risk. 

XII. How to Contact Us

If you have any questions or comments about this Privacy Policy, our privacy practices, or if you would like to exercise your rights and choices, please email us at info@honorlock.com