Online proctoring | Honorlock Online Proctoring

ChatGPT vs. Honorlock Online Proctoring

Using online proctoring services to stop students from cheating with ChatGPT

Many are nervous about the arrival of ChatGPT, the AI chatbot that can write about anything. ChatGPT can write essays, solve math problems, make original jokes, and even write code.

But it doesn’t write like a typical AI tool, which is repetitive and awkward. ChatGPT writes just like a human, and it writes well. VERY well.

In fact, ChatGPT recently passed some pretty tough exams:

Can plagiarism tools catch ChatGPT?

Plagiarism tools can’t really catch ChatGPT. At least not yet. That’s because ChatGPT was trained with about 300 billion words from internet resources, like research, articles, websites, and more. But it doesn’t get its information from the internet.

Sounds confusing, but here’s an analogy for how ChatGPT works:

During your education, you learned from different textbooks, articles, and instructors. But you don’t just regurgitate that information. You understand it, and you can make complex connections to use in different ways.

That’s basically how ChatGPT works. It doesn’t just copy different pieces of content from the internet. ChatGPT really “comes to life” because it receives feedback and review from experts, which refines its responses to sound more human. All of this is why plagiarism tools won’t catch it anytime soon.

How can Honorlock’s online proctoring software prevent the use of ChatGPT for written assignments?

To show you how it works, we’ll use a realistic scenario where an instructor wants participants in class to complete a 500 word essay by 11:59 p.m. on Friday.

Set the amount of time they have to write the essay once they begin

Instructors can create rules that specify a certain number of hours participants have to complete the written assignment once they begin. Honorlock’s proctoring software and services are available 24/7/365, so they can write their essays anytime they’re ready within your set time frame, and you’ll know it’s being proctored.

Lock the browser

With Honorlock’s BrowserGuard, instructors could do the following:

Prevent access to all other websites, browsers, and applications.
Allow access to specific websites and applications while blocking all others, including ChatGPT.

This is important because you may want to give participants access to certain internet articles or lectures in PowerPoint as a supplement while they’re writing their essay, but you want to make sure that they can’t access ChatGPT or other AI writing tools. With Honorlock, you can do just that.

Honorlock’s BrowserGuard also records the participants’ desktops and prevents keyboard shortcuts, like copying and pasting. If copy/paste is attempted, the participant receives a notification that it isn’t allowed and the AI marks it as a medium flag.

If you’re only using browser lockdown software, how would you know if:

Use smart voice detection

If your online proctoring platform doesn’t have smart voice detection, a participant could use a voice assistant, like Siri or Alexa, to:

Honorlock’s Smart Voice Detection listens for specific keywords or phrases, like “Hey Siri” or “OK Google,” and it records and transcribes audio while the exam is in progress. If it detects potentially dishonest behavior, a live proctor is alerted to review the situation and intervene if necessary.

Use the webcam to check the room and record behavior

Honorlock’s online proctoring platform makes it quick to check the room for unauthorized resources, like cell phones, notes, and even other people. And our proctoring software monitors and records behavior throughout the exam as well.

This way, you’ll know that test takers aren’t accessing ChatGPT from other devices or asking friends in the room to do it for them while they’re writing their essay.

Other online proctoring tools from Honorlock

Blends AI with human proctors

Honorlock upholds academic integrity with online exam proctoring that’s monitored by AI and reviewed by humans. Our AI proctoring software monitors exams for potentially dishonest behavior and alerts a live proctor to review (and intervene if necessary) if it detects any issues. Our blended proctoring solution delivers a less intimidating and non-invasive experience for participants.

Detects the use of cell phones and other devices

Honorlock’s online proctoring software can also detect when a test taker attempts to access test bank content using a cell phone or other devices during the proctored assessment activity.

Finds leaked test content on the internet

Honorlock’s Search and Destroy™ technology scours the internet automatically for leaked test content and gives instructors the ability to send takedown requests with one click. This way, you’ll know your test content isn’t available on sites like Quizlet, Chegg, Reddit, and Quora.

Verifies test takers’ identity

You need to know that the person taking the proctored exam is the same person getting credit in the class. Honorlock’s ID verification takes about 60 seconds. It captures a picture of the test-taker along with their photo ID.

ChatGPT is a powerful AI tool, but there are many other tools and different ways for test takers to gain an unfair advantage. Stay ahead of the curve with Honorlock’s blended proctoring solution.

Source:

chat.openai.com/
businessinsider.com/list-here-are-the-exams-chatgpt-has-passed-so-far-2023-1#us-medical-licensing-exam-2

Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

Online proctoring improves the testing experience

Using online proctoring to improve the online assessment experience

Online exams can be stressful for. And online proctoring can amplify that stress if it isn’t used correctly. Instead of focusing on the exam itself, the wrong approach to proctoring can lead to more questions and concerns that can negatively impact their performance.

How does online proctoring work?

What if I need to reschedule my exam?

Do I have to download software?

Will they think I’m cheating if I talk to myself?

Does a stranger watch me the whole time?

What if my internet is too slow?

Catching cheating vs improving the test-taking experience

Online proctoring is just a way to catch cheating, right? It shouldn’t be.
Catching cheating is the focus for many online proctoring companies, but Honorlock goes far beyond that. Honorlock takes a different approach to online proctoring that focuses on improving the testing experience while still protecting academic integrity.
Simply put, Honorlock makes things easy for test takers and it just works.

How does Honorlock improve the testing experience?

Quick summary of how Honorlock works:

Honorlock’s blended proctoring solution combines AI with human proctors.
AI monitors exams and alerts a human proctor if it detects potentially problematic behavior.
The proctor can review test taker’s behavior in an analysis window and decide whether to intervene and redirect the them or not.

Quick summary of how Honorlock works:

Honorlock allows proctored exams to be taken 24/7/365 and there’s no fee for canceling the exam or for exams that take longer to complete.
Unfortunately, some companies charge exam takers if they cancel an exam within a certain time frame before it starts. Even worse, in some cases, exam takers have to pay for exams by the hour. This means paying more money for longer exams.

No online proctoring software to download

Honorlock’s online proctoring software is browser-based, which means there’s no software to download to take the exam.

Easy to set up & no extra logins or passwords required

Honorlock’s online proctoring platform integrates directly with your LMS, such as Blackboard (and Blackboard Ultra), Canvas, and D2L, which is important because test takers won’t have to create extra profiles that require extra logins and passwords, and they can get support with without leaving the exam window
Some online proctoring platforms have clunky LMS integrations, which creates a poor experience and they’ll probably have to create additional profiles on different platforms.

Works with poor internet connection

Test takers won’t need to worry about their internet connection during a proctored exam with Honorlock. If the internet connection is slow or if there’s an outage, our software works normally except it captures still images of the webcam and the screen instead of a video recording.
On the other hand, some other proctoring services charge a fee if a test taker has an issue with their internet connection,

Detects voices instead of unimportant sounds

The terms “sound detection” and “voice detection” are often used interchangeably, but they’re different.
Sound detection triggers for basically any sounds during an exam, like sneezing or a doorbell ringing.
Honorlock’s Voice Detection listens for specific keywords and phrases, such as “Hey Siri” or “OK Google.” This helps reduce the number of false flags that exam administrators have to review, and test takers won’t be interrupted for sneezing or talking.

Provides accommodations

Accommodations can mean many different things, but here are some that are commonly used:

Extended time limits and due dates

Bathroom breaks

Alternative options to answer questions

Allowing the use of assistive technologies

Honorlock proctors are trained to provide support during times of stress

A nationally certified counselor and educator trained Honorlock’s online proctoring team to identify signs of stress and provide support during those moments.
This human-centric communication helps test takers gain confidence in the process and with our test proctors.

Honorlock is proven to reduce test anxiety

The University of North Alabama and Honorlock conducted a test anxiety survey to better understand the causes of test anxiety and how online proctoring impacts it.
The test takers were surveyed before and after taking assessments proctored by Honorlock. The survey found that every test taker who interacted with an Honorlock proctor had a significant decrease in anxiety for future exams.
“The proctor popping in was different than I expected – in a positive way. I imagined them being more strict. I felt that the proctor was helpful and a lot less intimidating than I thought.” – quote from a post-exam survey interview
Honorlock is proof that when online proctoring is done the right way, it’s a resource that supports test takers, promotes academic integrity, and protects the reputation of your programs.

Schedule a Demo

Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

Improving Exams & Online Learning Online proctoring

The causes of test anxiety may surprise you

As online learning continues to grow, so has testing anxiety. Learners have concerns about the technology, the process and the presence of live proctors.
But online proctoring doesn’t need to add to the stress of test-taking. When institutions create the proper environment and prepare test takers for online assessments, they report that having a live proctor can actually reduce anxiety. Further, effective proctor training can build confidence.
To learn more about test anxiety during a proctored online exam, Honorlock conducted a survey. Jordan Adair, VP of Product at Honorlock, recently sat down with Tests and the Rest podcast to share the survey results and discuss how remote proctors can help reduce test anxiety.

What is test anxiety?

Test anxiety is any physical and emotional reaction that negatively impacts a test takers ability to perform well on a test.

5 key learnings from the test anxiety survey:

1. How do test takers react to proctored online exams?

Regardless of how well-prepared the test taker is, many still feel a sense of anxiety.
In the online proctoring space, this is often increased, as test takers may be unfamiliar with the online proctoring system or the method of proctoring that will be used on a particular exam. The findings indicated that even well-prepared test takers are likely to feel anxious heading into a proctored assessment, with 64% agreeing or strongly agreeing with the statement “taking an online test makes me nervous.”

2. Does the environment affect test anxiety?

Test takers experience testing anxiety both in-person and online, so it isn’t just the environment. The increase in online assessments has heightened anxiety due to concerns about the technology, the testing process, and the presence of live test proctors.

3. What causes test anxiety?

It mostly stems from not understanding how online proctoring works and not knowing what to expect.

3 main causes of test anxiety

Technology concerns and how to use the proctoring software

Test takers often worry about their device work with the online proctoring software and other issues, such as internet connection.

Unaware of what behaviors may be flagged

They may not understand what behaviors are acceptable and what may be flagged by the proctoring solution or live proctor.

Unfamiliar with how interactions with a proctor will go

Potentially interacting with a proctor can be nerve-racking, especially if the test taker hasn’t never experienced it before.

4. What can help reduce test anxiety?

When you create a proper test environment and prepare learners beforehand, they report that a live proctor can actually reduce anxiety.

Describe how online proctoring works

A basic understanding of how online proctoring works goes a long way. Give learners a high-level overview of how the online proctoring software works and what they can expect before, during, and after the exam.

Explain what behaviors may trigger flags from the proctoring platform

Test takers need to know what behaviors are appropriate compared to those that can trigger a flag.
For example, here are the things test takers think might get flagged (none of these actually cause flags in Honorlock):

A barking dog

Reading a question out loud

Looking up to think about a question

Tapping on the desk

Offer practice exams

After they understand the basics of how online proctoring works and what behavior is acceptable, let them use it.
Practice exams provide learners with the opportunity to get comfortable with using the online proctoring platform, making sure their technology works, and interacting with a live proctor.

Show them where to find support

Make sure test takers know where to find support if they need it. Ideally, live support will be available 24/7 without having to leave the exam window.

5. How does remote proctor training help with test anxiety?

How proctors are trained is crucial for helping reduce test anxiety. They need the ability to identify symptoms of test anxiety and stress and how to positively interact with test takers during the proctored tests.

Identifying symptoms of test anxiety and signs of stress

Proctors should be trained to spot physical behaviors and signs of stress. Test anxiety symptoms can include things such as lip licking, excessive throat clearing, propping the head up, and touching or rubbing the face.

Positive interactions

Once physical signs of stress and anxiety are identified, proctors need to understand how to best interact with a test taker. This includes approaching a them in a helpful manner and then having the correct training and tools to help alleviate any stressful situation while decreasing the risk of confrontation.
Honorlock’s remote proctoring team received training from a nationally certified counselor to learn how to de-escalate test takers who are stressed or anxious and reduce anxiety so that they can continue taking the exam.
Positive interactions with a proctor can have a lasting impact on reducing test anxiety. In fact, a test anxiety survey found that 100% of test takers who interacted with an Honorlock proctor responded “Yes” to the interview question, “Did the proctor make you less anxious?”
Applying these key learnings can help build confidence and prepare learners to perform their best on exams.

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Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

Improving Exams & Online Learning Online proctoring Thought Leadership

UF Warrington College of Business Proctoring Testimonial

Naz Erenguc
Director of Admissions
Warrington College of Business, University of Florida

“Honorlock helps us get to the core of our mission here at Warrington: being able to offer an MBA to just about anybody. Having a proctoring service focused on diversity, equity, and inclusion made choosing Honorlock an easy fit for us.”

At the University of Florida’s Warrington College of Business, student experience means everything.

As you can imagine, exceeding the needs of nearly 2,000 graduate and 5,000 undergraduate students, whether on campus or online, takes ongoing effort to evolve, adapt, and improve. And it’s even more challenging with various faculty needs and considering how quickly educational technology changes.

But for many at Warrington, the online teaching and learning experience hinges on four key elements:

Flexibility – accommodating busy schedules and offering different ways to teach and learn
Usability – removing technology hurdles to create a better learning experience
Credibility – protecting reputation and academic integrity
Accessibility – providing an equitable learning experience for every student

Flexibility

“When you think about our education and how diverse our student population is, we need to be able to ensure flexibility so that students, who are coming from all different walks of life, thrive in our programs,” said Naz Erenguc, Director of Admissions for the Warrington College of Business at the University of Florida.
Whether it’s watching a lecture during their lunch break at work or taking an online exam at 2 a.m. over the weekend, Warrington provides its students with flexibility that works with their schedule.
While this flexibility is essential for busy students, faculty need to know that students can get the support they need and that academic integrity is still protected.
To provide this, Warrington uses Honorlock’s online proctoring software and services. With Honorlock, faculty have flexible online proctoring tools that protect academic integrity, and students can take online exams and get live support 24/7/365.
“A support staff that you can contact 24/7 that has been trained in de-escalation has been an aspect of Honorlock that we feel has really set this proctoring service apart from others.”

Usability

With educational technologies today, online courses can replicate just about anything done in the classroom. But ease of use and usability are crucial for any technologies used in distance learning, especially online exams.
“Taking the exam is already a super stressful environment for a student. So, how can we take any part of that stressful environment out of the equation?” Erenguc said.
One way is with easy-to-use online proctoring software that integrates directly with the LMS and third-party exam platforms. This way, students don’t have to worry about downloading bulky software or having additional logins and passwords to remember.
But even if it’s easy to use, the wrong approach can lead to an invasive experience that creates unnecessary stress for students, “Many other proctoring services have a box where somebody is watching you actually take an exam. I can’t imagine anything more stressful,” she explained.
But Erenguc said Honorlock takes a different approach to online proctoring, “it’s unique because it uses AI with human review… It’s geared toward the student experience. That in itself is a huge differentiator.”

What’s the proctored exam experience like for students and faculty using Honorlock?

Other than a few clicks, it’s basically the same experience they’re already familiar with.
Students install a browser plugin (no bulky software to download), then log into the LMS and launch the proctored exam.
Faculty create exams in the LMS like they normally do, pick which proctoring tools to use, and then review reports and recordings in the LMS after exams are complete.
Honorlock’s AI monitors student behavior during the exam.
If the AI detects any potentially problematic behavior, it alerts a live proctor.
Once alerted, the proctor can review the situation before deciding whether to intervene and address it or not.

Honorlock’s blended proctoring approach keeps the human touch by delivering a non-invasive testing experience that’s proven to reduce student test anxiety.

Credibility

Warrington is one of the best business colleges in the nation, and its online MBA and bachelor’s degree programs are ranked in the top five.
Why does Warrington’s online programs achieve this ranking? By providing a rigorous, forward-thinking curriculum within an online environment that is engaging, innovative, and accessible.
One component that helps ensure the academic rigor of Warrington’s online courses is the use of Honorlock’s remote proctoring services, which create a fair test environment that protects reputation and encourages academic integrity.
In addition to all the benefits of blending AI with live proctors, Erenguc highlighted two features that differentiate Honorlock from other proctoring services.

Search & Destroy to protect test content

Faculty spend a lot of time and effort developing quality test questions, and they need to know that questions aren’t being shared on the internet. “Speaking from personal experience as a faculty member, there’s nothing more nerve-wracking than when you see an exam or exam questions have been leaked,” Erenguc said.
Honorlock’s Search & Destroy technology searches the internet for leaked test content and gives faculty the ability to send a takedown request with a single click.
“Having that quick ability to make sure that when you’ve uploaded an exam, none of those questions have been compromised is important to the teaching and learning process.”

Advanced exam reports to better understand student engagement

“From a faculty perspective, it’s really important to understand what questions students are spending more time with or less time, and figuring out at what point students are having hiccups.”
Honorlock’s remote proctoring platform collects extensive data during the exam and provides faculty with easy-to-read reports and time-stamped recordings within the LMS dashboard.

Accessibility

“It’s important that every student that comes through our doors understands that we’re committed to inclusion, diversity, equity, and access,” Erenguc said.

From online course design to any software and technologies used, Warrington ensures accessibility and access from all angles.
Erenguc noted that Honorlock’s online proctoring software plays a vital role in these efforts, “Honorlock helps us get to the core of our mission here at Warrington: being able to offer an MBA to just about anybody.”
Aside from meeting and conforming to accessibility compliance standards like ADA, Section 508, and WCAG 2.1 AA, Honorlock also provides faculty with customizable exam settings and the ability to provide student accommodations.
All of this means that every student, regardless of condition or situation, has equitable access and the ability to take online exams.
“Having a proctoring service that is also focused on diversity, equity, and inclusion made choosing Honorlock an easy fit for us because it was already so integral within the culture here at the Warrington College of Business.”

Continuing to improve the learning experience with Honorlock proctoring

Warrington continues to use Honorlock online proctoring because it complements and improves online teaching and learning as a whole, “It was an easy selection for us. From the student experience, from the faculty experience, from our teaching and learning center, Honorlock is something that we continue to use because we believe in the product.”

Want to see Honorlock in action? Schedule a demo.

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About the Warrington College of Business at the University of Florida

The Warrington College of Business is one of the nation’s premier business schools. As a part of a Research 1 institution, Warrington is dedicated to an extensive research agenda in addition to cultivating the young minds of our future leaders of industry. The College is comprised of the Heavener School of Business, the Fisher School of Accounting, and the Hough Graduate School of Business. Together, these three entities provide a full and enriching business education experience that not only prepares our students for business success, but enables them to thrive in the global economy.

Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

Business Schools & Programs Customer Testimonial Online proctoring Signature Testimonials

What is Blended Proctoring?

Ever heard of blended proctoring, sometimes referred to as hybrid proctoring? When done the right way, it’s the one of the most effective way to proctor online exams.
But you have some other options to protect your exams (listed below). Most check the box. Some cover the basics. Few do it all.

Based on the options above, which one sounds like the best way to proctor online exams?

Unless you prefer distractions and spending money on software that doesn’t really do what you need, a blended approach is the best way.

What is blended proctoring?

Blended proctoring is an approach that combines AI with human review to protect academic integrity and prevent cheating, reduce test anxiety, and provide more options to assess knowledge.

How does proctoring work with a blended approach?

AI proctoring software monitors behavior

Various proctoring tools for online exams monitor for potentially dishonest behavior, such as exiting the screen or having unauthorized resources in the room.

The proctor software alerts a human if it detects any issues

Ideally, the software will allow the proctor to review the situation in an analysis window before deciding whether to intervene or not.

Review the proctored exam results in the LMS

After the proctored testing is completed, instructors should be able to review reports and time-stamped recordings in the LMS.

Common proctoring tools for online exams

Video monitoring: uses the webcam to monitor behavior, verify ID, and check for unauthorized resources.
Sound detection: AI proctoring software detects any sounds. This includes important sounds like voices and unimportant noises, like sneezing or a doorbell ringing.
Browser lockdown: entry-level remote proctoring software that prevents access to other browsers and certain keyboard functions.

Advanced online proctoring services and tools

The online proctoring services and tools below are exclusive to Honorlock, the first company to blend AI with human review.

But what is Honorlock?

Honorlock is an innovative online exam proctoring company for higher education and corporations.

Honorlock provides these online proctoring services and tools at no extra cost:

Test content protection: unlike other similar proctoring tools, Search & Destroy technology scours the Internet automatically to identify leaked test questions, and if it finds any, you can send one-click takedown requests.
24/7/365 proctored exams with live support: scheduling isn’t needed with Honorlock because proctored online exams and live US-based support are available on-demand.
Detects cell phone use: proctoring software can detect when test-takers try to use cell phones or other devices to access test bank content during exams.
Smart voice detection: This Honorlock feature is different from sound detection because it listens for specific keywords and phrases (like “OK Google” or “Hey Siri”), creates a transcript, and alerts a test proctor.

Who uses blended proctoring?

Blended proctoring is used in higher education and professional education.

Proctoring for higher education

Higher education uses online proctoring for things like assessments in online courses or blended courses, authentic assessments, entrance exams, and even high-stakes testing.

Proctoring for professional education

Common proctoring uses in professional education

Professional certification testing

Corporate training and development

Hands-on performance assessments

Pre-employment assessments

Invest in remote proctoring that does it all

Don’t spend time and money on a proctoring platform that doesn’t do what you need. Honorlock helps protect academic integrity while creating a better test experience that offers more ways to assess knowledge and supports successful online teaching and learning.

See how blended proctoring works with Honorlock

Fill out the form below to get in touch

Certifications & Corporate Certifications and Corporate Improving Exams & Online Learning Online proctoring

5 Questions to Consider if You Aren’t Proctoring Online Exams

If you aren’t using online proctoring (or just not using the right kind), you may be giving an unfair advantage to some test-takers and missing out on opportunities to test knowledge in nontraditional formats – even in a remote environment.
While most approach their online exams with integrity, some take advantage of unauthorized resources that are available in a remote testing environment, gaining an unfair advantage over others – maybe even unknowingly or innocently.
These unauthorized resources can include things like: notes and textbooks, or using cell phones and searching the internet during exams, which puts the academic integrity of your online exams at risk.

Consider these questions if you:

Do not use any online proctoring services or services
Only use browser lockdown software
Only use automated proctoring software (no human proctors) or live proctoring services (one proctor watching multiple test-takers at once)

How would you know if a test taker uses a cell phone to look up answers?

Without online proctoring software, test takers can use cell phones and other devices to look up answers during the test.
Browser lockdown software can’t detect cell phones, and some remote proctoring companies rely on live proctors seeing the cell phone to “detect” it.
Does it really work? Eh, not always. It’s pretty easy for a proctor to miss the cell phone because they may be watching a dozen test takers at once and the phone may be used out of view of the webcam.

So, how can proctored exams detect phones?

Unless you want to rely on a busy proctor seeing a phone, consider using Honorlock’s online proctoring platform to detect cell phone use.

How can Honorlock detect phones?

Honorlock’s online proctoring software can detect when test takers attempt to use cell phones or other devices to access test bank content during the test.
If it detects cell phone use, it alerts a test proctor to enter the test session and address the situation. It also flags the behavior for the instructor to review in a report after the proctored exam.
See how Honorlock can detect cell phones

How would you know the person taking the test is the same person getting credit for the class?

If you can’t verify the test-taker’s identity, you may be giving credit where credit is not due.
Without proctoring tools for online exams, your options are limited.
The good news: most online proctor companies offer ways to authenticate ID.
The bad news: it can be a complicated, time-consuming process that may put your data at risk.
Be sure that the online proctor companies you evaluate offer a quick, easy, and secure way to authenticate ID.

How does Honorlock’s proctoring platform authenticate ID?

In about a minute, the online proctoring platform captures a picture of the test-taker along with their photo ID to authenticate identity.
That covers the quick and easy parts, but what about security?
From our technology for remote proctoring to ongoing employee training, Honorlock takes a security-first approach in everything we do, including ID authentication.
Our remote proctoring software does not use face recognition or other biometric technologies (e.g., fingerprints or voiceprints) to identify test takers, and it doesn’t identify individual faces, store facial elements, or match faces to a database.
Learn about ID authentication with Honorlock

Are any of your test questions leaked online?

Have you ever found your test questions leaked on the internet? It’s pretty annoying, right?
Online forums (e.g., Reddit & Quora) and homework help sites (e.g., Chegg & Quizlet) have made it all too easy to find and share your test content.

How can you find leaked test content?

You basically have three options to find leaked test content:
Copying and pasting each test question into the search engine, one-by-one, and reviewing tons of results

Using basic proctor software to manually select questions you want it to search for

Searching the internet automatically for all of your leaked test questions in a few minutes with Honorlock’s Search & Destroy technology for remote proctoring

Here’s how Honorlock’s Search & Destroy proctoring technology works

After enabling Honorlock’s online proctor software, Search & Destroy automatically scours the internet for all of your test questions in a few minutes. A simple report shows if leaked content is found and then you can send takedown requests with one click.
See how Search & Destroy works

What if you could remotely proctor hands-on assessments in an online environment?

Whether traditional questions (multiple-choice, etc.) or non-traditional formats (see below), Honorlock helps you customize the proctoring tools and settings needed to protect nearly any assessment activity.

Non-traditional activities that can be remotely proctored using Honorlock:

Open-book questions
Test takers have access to specific physical resources (e.g., textbooks) and/or digital resources (e.g., online research journals) during the exam, while all other resources are prohibited.
See how to proctor open-book exams with Honorlock
Handwritten math problems & essays
Test takers complete handwritten math problems and essay responses using pen and paper.
How to proctor handwritten math problems & essays
Using software to complete tasks
Software like Microsoft Excel and Quickbooks can be used to complete real-world tasks during online exams.
Learn how Honorlock remotely proctors software use during an exam
Online presentations & demonstrations
Using the webcam to conduct presentations and demonstrations in a remote environment.
See how to proctor online presentations & demonstrations

What if you could reduce test anxiety with remote proctoring software?

Test anxiety is common, especially in an online environment. A university survey showed that 64% of test takers agreed that “taking an online test makes me nervous.”
But the good news is that the same survey showed that Honorlock’s blended proctoring solution, which combines AI and human review, reduced test anxiety.

Test anxiety survey results summary after taking online proctored exams using Honorlock:

6% decrease in test anxiety between their first & second proctored exams
15% decrease in anxiety associated with the statement, “Thoughts about the proctor interfered with my concentration.”
100% felt less anxious after interacting with an Honorlock proctor
Download the full anxiety survey eBook here

Online proctoring FAQ

What is online proctoring?

Online proctoring means monitoring test taker behavior with software and/or services to create a fair and equitable test environment that protects exam integrity.
Common online proctoring tools include: video monitoring, browser lockdown, audio monitoring, and ID verification.
Some online proctor companies, like Honorlock, offer advanced tools that:
Detect cell phones and voices
Find leaked test content automatically
Combine software with human review
Proctor exams online with live US-based support 24/7/365

Why should you proctor exams online?

Most assume that online exam proctoring is just to catch cheating, but it does much more.
In addition to preventing cheating, online proctoring is a strategic advantage and fundamental piece of distance learning that helps:
Instructors customize exams
Support test takers and reduce test anxiety
Assess knowledge with different question formats
Protect reputation and scale online testing
Provide flexibility to take proctored exams 24/7/365

What industries use online exam proctoring?

Online exam proctoring is often used in higher education and by organizations offering professional education programs.

Online proctoring in higher education

Universities and colleges use online proctoring services and software for:
General testing needs for online courses
High-stakes exams, like midterms and finals
On-campus testing centers
Entrance exams

Online proctoring for corporate and professional education

Organizations of all sizes typically use proctored exam platforms and services for:
Certification testing
Employee training and development
Performance assessments
Pre-employment assessments

How does online proctoring work with Honorlock?

Honorlock’s blended online proctoring solution combines AI software with human review.
Here’s how it works:
Honorlock’s proctoring platform integrates directly with the LMS, which means:
Instructors create exams like they already do, then select the remote proctoring tools and settings they want to use.
Test takers log into the LMS like they normally do (no extra logins or passwords), verify ID, launch the proctored exam, and get live support 24/7/365.
The online proctoring software monitors exams and alerts a proctor if it detects potentially problematic behavior.
Once alerted, they can review the situation in an analysis window to determine whether or not to intervene and address the situation.
After the proctored exams are completed, instructors can access reports with timestamped recordings within the LMS.

Honorlock provides the best way to proctor exams online for a few reasons:

Our remote proctoring platform integrates directly with the LMS, which makes it easy to use because it’s basically the same test environment
AI with human review protects academic integrity with a human touch
Proctored exams with live support can be taken 24/7/365
It reduces test anxiety because there are fewer distractions and test takers aren’t being watched the entire time

Why is Honorlock the best online proctoring software?

According to peer-to-peer review site, G2, Honorlock is the best online proctoring software because it’s easy to use, simple to set up, and live, US-based support is available 24/7/365.
Our online proctoring services and software create a better test environment that brings integrity, humanity, and confidence to online testing without sacrificing security or academic integrity.

Ready to proctor exams online with Honorlock?

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Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

Certifications & Corporate Certifications and Corporate Compare Proctoring Services Comparison homepage Improving Exams & Online Learning Online proctoring

Templated Proctoring Policy

This page gives you a templated remote proctoring policy that can be copied and tailored to suit your needs.
The template below contains all the information needed to help inform instructors and students about remote proctoring, what it is, how it works, and what to expect.
Swap your information (institution name & abbreviation, etc.) out with the italicized text.

Remote proctoring policy

Academic integrity speaks to the reputation of Full Institution Name (Institution Abbreviation). Ensuring academic integrity in an online environment is just as important as ensuring academic integrity in a campus environment. Taking measures to protect this integrity is in the best interests of Institution Abbreviation and its students, alumni, and faculty.
In addition to existing policies regarding academic integrity, students enrolled in an online or blended learning course will follow additional policies and procedures that specifically apply to online or blended learning courses, such as remote proctoring.

General remote proctoring information

What is remote proctoring?

Remote proctoring, sometimes called online proctoring, uses software and/or live proctors to monitor students’ online exam sessions.

What remote proctoring service is used by Institution Abbreviation?

Institution Abbreviation uses Honorlock to proctor exams online. Honorlock provides remote proctoring services that use a combination of AI software and live proctors to support students during exams and protect academic integrity.
This blend of AI remote proctoring software and live proctors aims to protect academic integrity and to support students through a successful completion of their exam while
reducing test anxiety.

How does Honorlock work?

Honorlock is a browser extension that uses artificial intelligence (AI) to monitor each student’s online exam session. If the AI detects potential issues, it alerts a live test proctor to review the situation and intervene if needed.

Remote proctoring information for instructors

The student is responsible for ensuring that they have the necessary system requirements (computer hardware, software, and Internet connectivity) necessary for the completion of the online exam. Additionally, students must check the online course within the Learning Management System (LMS) to determine if any additional software or hardware is needed.
Instructors will provide students with the opportunity to complete online exercises, such as practice exams, to ensure that students meet the system requirements and have access to complete the online exam.

Before you proctor exams online:

1. Discuss the use of Honorlock and offer practice exams
Review how to use Honorlock with your students. We encourage you to assign practice exams so students can gain familiarity with Honorlock’s Learning Tools Interoperability (LTI).
Note: You can set up the practice proctored exams to mirror the same settings that will be utilized on the actual assessment (including a room scan).
2. Include Honorlock remote proctoring information in your course syllabus
Be sure that students have access to information about Honorlock in your syllabus.
Recommended verbiage can be found here.
Additional information about Honorlock for students can be found here.
3. Address any student privacy concerns
Have an open dialogue with students and respond to any privacy concerns students may have about remote proctoring.
For more information on student privacy resources, visit this link.
Additional information on what students can expect during a proctored online exam can be found here.
4. Create awareness and understanding of room scans
Familiarize yourself and your students with what a room scan is and what they can expect from it.
5. Get a signed consent form for room scans
Instructors are encouraged to have their students sign a room scan consent form at the beginning of the course. Before students can log into the exam and take the online exam while using Honorlock’s remote proctoring services the student must acknowledge and accept Honorlock’s Exam Taker Privacy Notice and Honorlock’s Exam Taker Terms of Uses, which both contain notice and consent that the student’s surrounding workspace may be recorded by video and audio.
6. Explain what to expect during a remotely proctored exam
It’s important for students to understand what they can expect during a proctored exam.
Here’s what you can discuss with your students:
The different proctoring tools for online exams and the various settings that can be used and how they work
Use similar settings for every proctored exam so students know what to expect and are familiar with functionality.
Set up your practice exams to mimic the same settings throughout the semester/quarter.
An example of Standard Exam Guidelines language can be found here.
What in-exam flags are, their purpose, and what behaviors may trigger them
Share this article about in-exam flags with your students.
Provide clear, unambiguous test rules and instructions for all of your exams
Here’s an article with real examples of effective test rules and instructions for online exams and tips to remove any confusion.
7. Create a culture of academic integrity
Academic integrity goes beyond proctoring exams online. Creating a culture of academic integrity in your classroom can support positive decision-making during exams.
Read this article for some helpful tips to improve the academic integrity within your classroom.

Remote proctoring statement for instructors to share with students

The remote proctoring statement below can be provided to students in the course syllabus, in the course LMS, on the school’s website, and in an email:
Institution name instructors are given the discretion to require proctored exams, providing three options for students to test: on campus via the Institution name testing center, at a designated testing center, or through online proctoring. Institution name provides one option for remotely proctored exams through Honorlock. Online proctoring includes video monitoring and requires a room scan as part of the test session, which may be used in cases of academic misconduct. The room scan provides an opportunity for students to display their testing space, free of any unauthorized materials or persons, to ensure the integrity of the test session. The entire testing session will be recorded. A Google Chrome extension plug-in must be installed to use this proctoring service.
Student nonadherence to the school’s online testing policies and procedures may include consequences including but not limited to: insert potential consequences, such as: email warnings with corrective actions or a grade penalty (e.g., 10% reduction) on the exam.

Addressing potential academic dishonesty

It’s up to the instructor to determine whether academic dishonesty has occurred during the proctored exam. Honorlock is a tool to assist you in making this determination. If academic dishonesty is suspected, please proceed according to the following information: [link to any pages with information for faculty on academic dishonesty]
If a student does not consent to be proctored online by Honorlock, instructors will provide alternative testing venues, such as:
Campus Testing Center: Instructors must provide students with advance written notice of date(s) and include links to institution-specific academic support services and how to access these services (e.g., location of testing center and/or proctored test sites, hours of operation, phone numbers, and email addresses for key personnel).
Off-campus Testing Center: For at-a distance students who are unable to test at an on campus testing center, instructors may offer proctored exams at an approved off-campus testing center. Students are responsible for identifying a testing center in their location and for providing the necessary information to the instructor so materials and instructions can be submitted to that site. Students may access the National College Testing Association for help identifying a testing center in their area. The instructor will provide the necessary test materials and instructions to the approved test location along with instructions for the return of the materials.

Supporting students’ accommodations

When using Honorlock’s remote proctoring software, you can specify any accommodations certain students may require. Notes in the Accommodations section are only visible to Honorlock proctors and support staff. Students cannot see the accommodations set for them.
Please note that only accommodations that relate to remote proctoring or authentication (Student Photo, ID Verification, Room Scan) should be listed here. Accommodations concerning exam availability, time extensions, number of attempts, and extended due dates are all managed within the LMS Name exam settings.
Please review Honorlock’s Accommodations page for more details.

Instructor support

Honorlock provides 24/7/365 support for faculty:
+1(844) 243-2500 (faculty only)
support@honorlock.com
Live chat is available on Honorlock’s support page

Remote proctoring information for students

What to know about Honorlock’s remote proctoring process:

Installing the Honorlock Google Chrome extension
Students don’t need to download software to use Honorlock. Instead, students only need to add the Honorlock Google Chrome extension plug-in, which can be removed after the exam.
Get the Honorlock Chrome Extension here.
Checking the test environment
Remote proctoring requires a room scan, which means students use the webcam to show that their testing space is free of any unauthorized materials or persons.
While the entire testing session will be recorded, only the Honorlock proctor or exam administrator have access to the recording. Furthermore, this means that no other students, instructors, or faculty members have access to the recording.
Exam scheduling isn’t required
Students can take proctored online exams 24/7/365 (within the allowed dates/times provided by the instructor) without scheduling an appointment with Honorlock in advance.

What software and hardware do students need to use Honorlock?

To take an online proctored exam with Honorlock, students need a functioning webcam and microphone and the Honorlock Chrome extension. Students do not need to download any software to use Honorlock.
System requirements:
Operating System: Windows 10, Windows 11, MacOSX 10.14 and higher, ChromeOS
Browser: Google Chrome (120+)
Internet Speed: Speed: 1.5 Mbps download, 750 Kbps upload

Recommendations for students

Take the proctored exam in a suitable environment
Students should take the proctored exam in a well-lit room with a computer on a clean surface that’s clear of any notes and prohibited items like: cell phones, headphones, hats, or smart watches.
Discuss any access limitations and accommodation needs with appropriate faculty and administrators before the exam
Students with limited access to the testing resources and environment for remote testing (e.g., access to reliable internet service, preventing test access or completion, a suitable environment for remote testing – sitting on a bed or in a car with their laptop, or difficulty preventing interruptions due to other household members and/or pets that are noisy or distracting), or who need accommodations due to absences, bathroom breaks and other emergencies and/or interruptions, should discuss with their appropriate administrators or instructors to explore solutions and accommodations.

Student responsibilities:

Make sure that you’re able to meet the technical requirements to use Honorlock.
If you anticipate technical issues completing any exams through Honorlock, notify Honorlock Support via Live Chat for further assistance.
Be aware of the specific exam dates and times and allow adequate time to take the exams.
Follow all exam instructions and guidelines.

Student support:

Student support is available on-demand through Live Chat or email at support@honorlock.com.
If you encounter issues with LMS Name during regular college hours, contact the LMS Name Support team via the Help link on the Global Navigation Menu in LMS Name.

Student privacy information

Institution abbreviation is committed to ensuring that all student information is handled securely and privacy is protected.
Please review Honorlock’s Student Privacy Statement.

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Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

Improving Exams & Online Learning Online proctoring Security & Privacy Student Resources Taking proctored exams

Online proctoring for business exams

The examples in this article assume your business program is using a blended proctoring solution because of its flexibility and customizable settings for different question formats. Blended proctoring refers to combining AI software with human review.

Click the buttons below to skip to that section:

Handwritten

Examples

Open Book

Examples

Software

Examples

Presentation

Examples

Proctoring business exams requiring handwritten essays & math problems

Whether it’s a handwritten essay or math problem, it’s a similar proctoring process that uses various settings along with specific instructions for students and the proctor.

Provide students with specific rules and instructions for written responses

The instructors give students detailed response rules and instructions. This helps instructors during the review process because responses are in the appropriate format.

Example rules & instructions for handwritten math problems:

Only use a black or dark blue pen and blank white paper.

Use one side of paper for each problem. Hold the blank sheet of paper up to the webcam before starting and after completing each math problem.

To redo your work, hold the paper up for the question you’re redoing, cross out your answer, start your work on a new blank piece of paper and then repeat the steps.

Only use a TI-83 or TI-84 calculator during the assessment. Hold the calculator up to the camera prior to starting the exam.

After completing all math problems, upload images of your work to the LMS.

Enable settings that allow handwritten responses without flagging

For any activity involving the use of pen and paper, instructors can enable “Scratch Paper Allowed.” This setting means the proctoring software won’t flag a student for looking down at their paper.

Use the Browser Guard for typed essay responses

You can use the Browser Guard to allow access to word processors, such as Microsoft Word or Google Docs. This will record students’ screens while preventing access to any other software and browsers. After completing the typed responses, you can also provide instructions for students to save the document and upload it to the LMS.

Check the room for authorized and unauthorized resources

Use the webcam to record the student completing the handwritten assessment activities, and proctors can check for authorized resources (calculator, paper, pen) and make sure that unauthorized resources aren’t available.
Return to examples at the top

Proctoring open-book & open notes business tests (access to physical & digital resources)

Provide the test proctor with instructions

You’ll give the proctor instructions with specific books that are allowed and information about permitting or prohibiting other resources, such as notebooks.

Only allow specific digital resources, block all others

Similar to the typed essay response we covered earlier, you can use the Browser Guard to allow access to specific websites and software during the proctored business exam. To do so, just add the exact URLs of permitted sites in the exam setup and software to allow.

Use the webcam to record behavior

The proctoring software uses the webcam to record students’ behavior during the exam. The exam recording is time stamped and can be reviewed at a later time, if needed.
Return to examples at the top

Proctoring the use of real software during business exams

Whether it’s accounting and finance students using Excel and QuickBooks, HR students working within an Applicant Tracking System (ATS), or marketing students using social media and PhotoShop, online proctoring can be used to protect these activities.

Manage access to software and websites

You’ll use the Browser Guard to allow access to specific software (Excel and QuickBooks), tools (desktop calculator), and websites, while still preventing access to other sites and applications. The Browser Guard can also prevent students from copying and pasting formulas and other information into the software.

Record screens

The students’ screens can be recorded throughout the alternative assessment activity and reviewed to see how students completed their work and where they made errors.

Use voice detection to create explainer videos

You can use voice detection to record audio during the alternative assessment activity.
This allows you to watch the video recording of the student completing the activity within the software and listen to their explanation about what they’re doing at each point and why.
The voice detection technology also provides you with a transcript of what the student said during the recording. Just be sure that students understand how voice detection works and provide a practice assessment activity before the real thing.
Return to examples at the top

Proctoring virtual business presentations & demonstrations

MBA capstone presentation example: virtual presentations of final capstone projects.
HR demonstration example: demonstrating specific employee interview techniques through mock virtual interviews with other students in the online business program.

Use the webcam to record the presentation or demonstration

The online proctoring software uses the webcam to record the entire presentation or demonstration for the instructor to review.

Detect voices and get a full transcript

As we described in the earlier example, voice detection records what the student says during the virtual presentation and provides you with a full transcript of what they said.

Make sure that prohibited resources are not available

If you want to make sure the student is presenting or demonstrating something without notes, use the webcam to check for any resources in the room. The Browser Guard can also be used to make sure that the student doesn’t have notes or talking points on their desktop.

For group presentations or a demo that includes another student

In this example, we’ll assume a student is giving a virtual demonstration of a tool and countering objections and answering questions from the other student.
Most of this process is the same as recording an individual student’s presentation or demo. You can check for prohibited resources, record the demonstration, and get a transcript of what the students said.
You’ll just review the audio and video of the presentation made by one student.

What’s the best online proctoring for business schools?

A blended online proctoring solution is the best option for business schools because of its depth of features and customization options.
As your business program looks to differentiate from others and enrich the learning experience, the hands-on alternative assessment activities described earlier are increasingly popular in an online environment, but you need the best online proctoring solution to prevent cheating on exams while supporting students.
Whether it’s high-stakes final exams for MBA programs, traditional exams for undergraduate business courses, or all varieties of alternative assessments, Honorlock’s blended proctoring solution has you covered.

How does Honorlock’s blended proctoring solution work for business schools?

Honorlock combines powerful, yet easy to use online proctoring software with human review.
Honorlock’s AI software monitors each student’s test session for potential academic dishonesty. If the AI detects any issues, it alerts a live US-based proctor to review the situation and join the student’s session in real-time if needed.
This blend of AI and human review delivers a less intimidating and non-invasive proctored testing experience for the student because they aren’t constantly watched.

Honorlock’s online proctoring features & benefits for business schools:

Combines AI with human review
Exams and live support are available 24/7/365
Offers a flat-rate cost per exam or per student
Detects when students attempt to use their cell phones to access test bank content during the exam
Integrates directly with the LMS & doesn’t require extra logins or passwords
Works with 3rd party platforms like Pearson, McGraw Hill, and others
Identifies when test questions are leaked and gives options to remove them
Authenticates student ID in about a minute
Uses voice detection to listen for keywords and phrases like “OK Google”
Provides in-depth exam reports that are timestamped
Takes a security-first approach to protect student data privacy

Learn more about how Honorlock’s online proctoring solutions can help support your business programs

Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

Business Schools & Programs Improving Exams & Online Learning Online proctoring

Honorlock Expert Talks: Nadeem Sheikh

Author Information
Nadeem N. Sheikh
Senior VP, Product, Development & Engineering
“Few ideas work on the first try. Iteration is key to innovation.”
-Sebastian Thrun

I’m Nadeem and I have the pleasure of leading the Product, Development, and Engineering departments here at Honorlock.
Our job titles may sound technical, but our goal is simple: be a trusted partner that creates a better experience and improves online learning for our customers.
Product: Think of this team as the voice of our customers. They help make our customers successful by identifying needs and defining solutions to address them.
Development: Turns requirements into tangible solutions that improve the customer experience.
Engineering: Empowers our teams with the tools they need to develop and maintain effective solutions that scale to meet the needs of our customers.

A tool or a partner? What’s the difference?

Think of it this way: if your goal is to build a house, many companies will sell you a hammer and nails.
But what about the rest of the house? A hammer and nails won’t meet all of your needs or solve every challenge. You need a partner with other tools and additional expertise to successfully build and customize your house.
You need a partner to help you:
Build and customize your house while staying within budget
Create a strong foundation that ensures structural integrity
Ensure that your project is compliant with building codes and worksite safety requirements
Install electrical wiring, plumbing, and HVAC
That’s the difference in the customer experience with Honorlock.
A hammer and nails are just one part of our solution.
Instead of just selling a tool focused on catching cheating, we’re your partner from the very beginning to protect academic integrity in a supportive environment that improves online teaching and learning.

A better experience for all users

We love customer feedback for many reasons and two of my favorite things to hear are:
Test takers prefer Honorlock and in many cases, have even forgotten that exams are being proctored.
This is huge in my opinion because test takers can focus on the exam itself instead of being distracted by someone watching them the entire time or trying to figure out how to use the platform.
Once instructors use Honorlock, it becomes a staple in their “toolkit” for online courses because it’s easy to use and effective.
Aside from saving instructors time and removing set up hassles, it gives them confidence that their tests are protected and that test takers are supported and set up for success.

Listening and learning to make better decisions

We listen and learn from our customers because seeing the world through their eyes helps Honorlock truly address the challenges of today and tomorrow.
Our product team continually spends time with customers, allowing them to share their experiences, feedback, and ideas. This collaboration has also evolved into a Customer Advisory Board (CAB) who we leverage to vet roadmap direction, design changes, and feature enhancements.
The feedback from the CAB is a key component in our effort to create the best experience possible. While each team and its individuals have different responsibilities, we all understand our customers’ needs and the challenges they face.
We’ve also started a Customer Advocate Program (CAP) that provides members the opportunity to collaborate with Honorlock efforts, such as webinars, events, and videos. The goal is to further establish themselves as thought leaders in higher education on topics such as academic integrity, educational technology, supporting student success, online teaching and learning pedagogy, and more.

Empowering our people

My leadership style is built on being transparent, informative, and providing autonomy.
By providing people with the resources and information they need and sharing the vision, you empower them to make the right decision at the right time in the process. Each individual has a say and they’re accountable for making our solutions successful.
It’s my own experience that when you know you’re part of a bigger vision, people are more invested in the outcome and success.

Vetting progress through customer success

We’re seeing the results of our actions in the success of our customers and the new markets, such as corporate learning, that approach us to help define new solutions.
Here’s a recent customer quote really sums up what success looks like:
“I would recommend Honorlock to any colleague at any other school. They’re above-board, top-notch in terms of the experience I’ve had, and they always provide a positive solution for students. They’re always looking to engage and provide new opportunities. They’re always growing, always adding new features to address the concerns that we share with them. It’s a circular experience with Honorlock when you’re one of their clients.” – Cody Moyer, Director of Learning Technology at Polk State College

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Nadeem Sheikh

Nadeem leads the Product, Development, and Engineering departments at Honorlock.

Improving Exams & Online Learning Online proctoring

Best practices for online test room scans

Ohio room scan case summary

A judge found that a “room scan” completed during an online exam violated a student’s rights under the Fourth Amendment, but a final ruling in this case has not yet been reached.

Before we jump into further details about the room scan in this situation, we want to emphasize a few things:

1. Honorlock was not involved in the room scan in this situation
2. Honorlock does not require room scans
Honorlock’s online proctoring platform provides room scans as an optional setting that can be enabled or disabled as needed. We do advocate for clear, posted guidelines and consistent application of them across an institution.
3. Room scans are not unconstitutional, banned, or prohibited.
For more details, see the court documents in this case.
4. The problem was HOW this specific room scan was completed and reviewed

Here’s what happened during the room scan in this situation:

Shifting guidelines and expectations regarding the use of room scans leading up to the exam.

Due to health reasons, the student took the exam online at home and was only able to take the exam in his bedroom, was not aware he could have taken the exam at another location, and was not given a choice to opt out of the room scan.

A school employee completed the room scan on Zoom with other students present and watching.

Again, the room scan was not completed through Honorlock.

The room scan completed on Zoom was visible to other students taking the exam.

What could this school have done better?

Used a remote proctoring software, such as Honorlock, which ensures the privacy of room scans (only the proctor or exam administrator have access to view the room scan)In the factual summary of this case, it states that “Other students taking the remote test can see the room scans of other students.” While this may be possible if an instructor is personally overseeing a group test using any of the common video conferencing platforms, this is not possible using the Honorlock platform. At no point is the recording or room scan accessible to other students, other instructors, or any other party. The Honorlock platform operates as a 1:1 proctoring solution.

Used consistent remote testing policies and guidelines at both the institution and course/exam levels

Ensured policies were published well in advance (notice), students had access to the policies and guidelines (inform), and students consented to the practice of room scans

In this case, at the beginning of the semester, a course syllabus stated students were subject to a room scan before, during, or after an exam. The student objected and the room scan policy was removed by the Professor. The Professor didn’t communicate this to the school’s Testing Services. The school’s Testing Services emailed the student about two hours before the exam and informed the student of the requirement to do a room scan. The student emailed the Testing Services informing them that he did not have enough time to remove sensitive documents from his work space. Before the exam started the proctor required the student conduct a room scan, which the student performed.

Used a remote proctoring software, such as Honorlock, which ensures the privacy of room scans (only the proctor or exam administrator have access to view the room scan).

In this court’s Opinion & Order, it states that “Other students taking the remote test can see the room scans of other students.” While this may be possible if an instructor is personally overseeing a group test using any of the common video conferencing platforms, this is not possible using the Honorlock platform. At no point is the recording or room scan accessible to other students, other instructors, or any other party. The Honorlock platform operates as a 1:1 proctoring solution.

Provided a remote proctoring accommodation for this student who did not consent to room scans.

Visit our article for more information on how to provide accommodations with Honorlock.

Where do we go from here?

As the demand for online programs and distance learning continues, safeguarding online exams is a priority for schools to protect their accreditation, their reputation and the value of their programs.
Room scans are one element in creating a secure and equitable testing environment. Other important factors include things such as short test windows, clear expectations, utilizing a test bank for randomly generated test questions.
This is a good time to review your remote testing policies and procedures and make any necessary adjustments.

Here are a few questions to consider:

1. Are your remote test security practices, policies and procedures published in advance and readily available for faculty and students?
2. Do your policies include guidelines for when to use room scans and how to conduct a proper room scan?
3. Are your guidelines enforced consistently across all online courses and exams?

Best practices for proctoring online exams with room scans:

1. Publish your remote exam policies and guidelines in advance and include a link in the course syllabus
2. Get student’s written consent to the guidelines, specifically, to the room scan
3. Provide alternative testing locations for students who do not consent to remote room scans
4. For students who must test remotely, but do not consent to the room scan, accommodate their request by notifying the Honorlock proctor that room scans will not be used with that student.
For more information on how to provide accommodations, visit our KnowledgeBase article.
5. Follow your institution’s guidelines for proctoring online exams
Your institution may have certain requirements for proctoring, such as the use of room scans. Please adhere to your institution’s policies and guidelines for remotely proctored exams. Proctor Settings and Student Guidelines for your exam are tailorable and easily adjusted. For more information on what each setting means, use this article to access the respective article for your LMS.

Prior to proctoring online exams:

1. Discuss the use of Honorlock and use practice exams
Review how to use Honorlock with your students. We encourage you to assign practice exams so students can gain familiarity with Honorlock’s LTI.
Note: you can setup the practice exams to mirror the same settings that will be utilized on the actual assessment (including a room scan).
2. Include Honorlock information in your course syllabus
Be sure that students have access to information about Honorlock in your syllabus.

Recommended verbiage can be found here.

Additional information about Honorlock for students can be found here.

3. Address any privacy concerns
Have an open dialogue with students and respond to any privacy concerns.

For more information on student privacy resources, visit this link.

Additional information on what students can expect during a proctored exam can be found here.

4. Create awareness and understanding of room scans
Familiarize yourself and your students with what a room scan is and what they can expect from it.
5. Get a signed consent form for room scans
6. Explain what to expect during a proctored exam
It’s important for students to understand what they can expect during a proctored exam.
Here’s what you can discuss with your students:

Discuss the different proctoring settings that can be used and how they work.

Honorlock advises using similar settings for every exam so students know what to expect and are familiar with functionality.

We also recommend setting up your practice exam to mimic the same settings throughout the semester/quarter.

An example of Standard Exam Guidelines language can be found here.

Explain what in-exam flags are, their purpose, and what behaviors may trigger them.

We recommend sharing this KnowledgeBase article. about in-exam flags with your students

Provide clear, unambiguous test rules and instructions for all of your exams.

Here’s an article with real examples of effective test rules and instructions for online exams and tips to remove any confusion.

7. Create a culture of academic integrity
Academic integrity goes beyond proctored exams. Creating a culture of academic integrity in your classroom can support positive decision-making during exams.
Check out our blog article on some helpful tips to improve the academic integrity within your classroom.
8. Join our educational webinars
Honorlock provides ongoing educational webinars every semester, including one for every supported LMS, be sure to register here.
If you do not find what you are looking for, please take a look at our library of previously recorded webinars found here, or please reach out to your CSM and/or Support Chat.

Quick facts about online proctoring room scans

What’s a room scan?

A room scan uses a test taker’s webcam to get a 360 degree view of the room.

Why are room scans used?

Room scans help protect academic integrity by ensuring that there are no unauthorized resources or people in the room.

When are room scans used?

A room scan may be required by an institution or exam administrator at the start of the exam to ensure that no unauthorized resources or people are in the testing environment. A re-scan during the exam may be requested by the proctor should there be indications of unauthorized behavior or resources.

How are room scans completed?

Test takers enable their webcam and complete the room scan by panning the webcam on the device around the room.

Are room scans commonly used in proctored online exams?

Yes. Room scans are common and, when done correctly, generally considered as one of several best practices for proctored online exams.

Do all proctoring companies require room scans

No. Some proctoring companies require room scans, others provide it as an option tool to use.

About Honorlock room scans

Does Honorlock require room scans?

No. Honorlock doesn’t require room scans. Room scanning is an option feature that can be enabled or disabled.

How can instructors using Honorlock disable room scans for test-takers?

After creating the exam in the LMS, the instructor can pick which proctoring features to enable or disable for the exam, including room scanning.

Does Honorlock allow instructors to disable room scans for specific test takers?

Yes. Instructors can provide proctor instructions that allow specific test takers to bypass the room scan.

Who can view a room scan with Honorlock?

If the institution or instructor requires a room scan, only a Honorlock-trained proctor, the instructor, and key administrators at the institution will have access to review the room scan.
It’s important to note that a room scan is only viewed if there is questionable behavior flagged during the exam.
At that point, the proctor may view the recording, including the room scan. The instructor or an administrator may also review the recording, including the room scan, after the exam. Instructors only receive recordings in the event of a flag.

Can other test takers or people view the room scan?

No. The room scan is never accessible to anyone other than the Honorlock proctor, the instructor, and key administrators of the institution.
The recording or room scan is never accessible to other test takers, other instructors, or any other party.

More information about Honorlock:

Debunking myths about Honorlock privacy & security

How does Honorlock protect student privacy?

How secure is online proctoring? How to evaluate software & services

Looking for more articles and information about higher education and online learning? Visit our resources section.

Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

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