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Unmatched Service & Support

Optimize the proctoring experience with unparalleled, US-based, 24/7/365 support for every end-user.

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For Test Takers and Exam Administrators

24/7/365 US-based Proctoring, Live Chat, and Email Support

No Scheduling Required

End-user Support, No Additional Cost

< 15 Seconds Average Response

99% Issue Resolution

94% Live Chat Satisfaction

< 7 Minutes Average Resolution

Test Taker
Tutorial

HonorPrepTM, Honorlock’s research-backed, unlimited-use tutorial prepares test takers for their proctored exams including a system check, authentication, and sample room scan.

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Accessible for All

Minimal system requirements support low bandwidth and hotspots.

Grants access to specific applications and sites, such as screen readers, while prohibiting unauthorized devices, applications, and extensions to support all learners.

Smart speech detection ensures test takers can read aloud.

Honorlock proctored exams don’t “boot out” test takers when a challenge arises.

Practice Exams

Implement practice exams, at no extra cost, to ensure proctored exams and workflows expectations are clear in your LMS.

Have a specific question or need detailed guidance?

Our always available —not just during exams— knowledge base, is filled with FAQs, how-to articles, and practical guidance.

For Leaders

Dedicated Success Manager

Best-in-class, end-to-end, personalized service for each organization including onboarding, regular health checks, and personalized reporting throughout the year.

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Honorlock Service is ‘Superhuman’

Don’t just take it from us. Hear directly from our customers about their experiences.

I’ve interacted with thousands of people and companies, both as a lawyer and an educator. These guys are superhuman. In terms of how quickly they get back to me when I have questions, it was off the charts great.
Peter Burrell
Associate Professor and Business Attorney, University of Cincinnati
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A support staff that you can contact 24/7 that has been trained in de-escalation has been an aspect of Honorlock that we feel has really set this proctoring service apart from others.
Naz Erenguc
Director of Admissions, Warrington College of Business, University of Florida
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Honorlock has a culture of caring and respecting student privacy. The product is designed with students in mind; it is easy to use and is designed to provide a positive testing experience. Honorlock 24x7 live chat support, which is fantastic, and only a click away. Faculty find it easy to set up and use. Honorlock is truly a ‘best in class’ solution compared to the other testing solutions available.
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