Honorlock Elevates the Experience for Students, Faculty & Staff Protecting the Integrity of All ASU-Beebe Online Programs

Challenge

Growing online programs necessitated reliable, accessible proctoring that didn’t drain ASU-Beebe resources.

Solution

ASU-Beebe selected an Honorlock full institution license for live proctoring enhanced by AI to eliminate its previous proctoring challenges.

Results

Honorlock improved accessibility, eliminated friction, and strengthened integrity for all online courses.

ASU-Beebe At-A-Glance:

  • Arkansas State University - Beebe: A two-year, comprehensive community college serving Central Arkansas
  • Campus locations: Beebe, Heber Springs, Searcy, and Little Rock Air Force Base as well as Online and Lonoke Business Academy
  • Serving nearly 4,000 students annually, including both college and high school students
  • Established in 1927, ASU-Beebe is the oldest community college in the state of Arkansas
  • 120+ transfer agreements that guarantee a seamless “2+2” major transfer to a 4-year colleges and universities
  • 2nd largest college in the Arkansas State University System
  • Nearly a century of transforming lives and building futures across Arkansas

Challenge: Growing Online Programs Necessitated Reliable, Accessible Proctoring That Didn’t Drain Resources

With more than half of its courses delivered online and a growing enrollment of fully online students, Arkansas State University-Beebe required a reliable and efficacious proctoring solution. Students needed a solution that would work with low bandwidth as they struggled to initiate and sustain access to proctored exams due to bandwidth limitations. Additionally, because many students relied on Chromebooks due to affordability and access, Chromebook compatibility was essential. Finally, the distance education team was stretched thin, spending an overabundance of their time supporting students and faculty in facilitating secure assessment.

Solution: Honorlock Live Proctoring, Enhanced by AI, Full FTE License

To overcome these serious challenges, Stephanie Ungerank, Director of Distance Education, searched for a different solution. She recalled, “When I asked my friends at other colleges, Honorlock kept coming up.” To ensure their growing online student population could successfully access and complete proctored exams using Chromebooks and relying on low bandwidth and to reduce the massive support burden on the distance education team, ASU-Beebe chose Honorlock.

Results: Improved Accessibility, Eliminated Friction, and Strengthened Exam Integrity

Honorlock Passed With Flying Colors

The ASU-Beebe Distance Education team put Honorlock to the test. Ungerank shared, 

“Honorlock offered a pilot to prove it would work exactly as promised, and it did. I wasn’t expecting that to happen as we didn’t think there would be a solution that could address all of our needs.”

ASU-Beebe intentionally included several math and science instructors who like to proctor nearly every exam, not just midterms and finals. According to Ungerank, they also included faculty who “didn’t like proctoring at all and who weren’t on board” to be part of the pilot.

“100% of pilot participants recommended that we move forward with Honorlock. I was shocked. We tried to break the system. We tried things that normally didn’t work well with students due to internet bandwidth and we had zero issues,” 

recalled Ungerank. 

Beyond the pilot, she was thrilled with the decision to move to Honorlock. After years of what she described as an “around-the-clock challenge,” directly troubleshooting and supporting students with bandwidth issues, she was finally relieved.

So dramatically different, the incredible experience Honorlock provided was hard to believe. She added, 

“I actually wondered, how can Honorlock be this perfect after struggling through years of challenges?”

“Between January and May, we proctored almost 7,000 exam sessions. We had no issues, none. We never had a student reach out because they couldn’t get in or it dropped them.”

Stephanie Ungerank
Director of Distance Education
Arkansas State University-Beebe

A Huge Bonus They Never Saw Coming

After the full implementation of the new solution, the immediate relief Honorlock provided was a pleasant surprise for Ungerank and her team. Her team had become accustomed to working around the clock, especially during final exams. Said Ungerank,

“This final exam period was the first time we did not have to work nights and weekends. We went from troubleshooting hundreds of issues to none with Honorlock. We are thrilled to partner with Honorlock. This was the best decision we could have made.”

Ungerank elaborated, 

“Before Honorlock, a lot of work went on behind the scenes to try to make proctoring work for our students. It was just part of what we had to do to drive student success.”

The distance education team chose a solution with which they could empower faculty to configure proctoring themselves, including managing student accommodation needs on a one-by-one basis. Ungerank contrasted her new experience,

“With Honorlock, we don’t have to set up one-off proctoring to meet accommodation needs. We simply include any accommodations within the proctoring settings.” 

The level of effort, time, and resources the distance education team had to devote to proctoring was simply not feasible with a growing student population. This all changed with Honorlock. 

What is the most significant impact of the dramatic change in experience due to Honorlock? The unexpected gift of getting back one full-time employee! Ungerank explained,

“With Honorlock, we’re paying for a service that just works. We’re getting a full-time position on the distance education team back. Now that she doesn’t have to spend 100% of her time making proctoring work, she can focus on value-added work for our students. There’s so much more we can do.” 

“With Honorlock, our instructors can set up proctoring themselves with minimal training. It’s easy. It’s pretty self-explanatory and it only takes a couple of minutes to set up an exam. Instructors like the freedom, autonomy, and ease of use. We don’t have to be involved. It’s a huge win for us.” 

Stephanie Ungerank
Director of Distance Education
Arkansas State University-Beebe

Responsive, Reliable, and Consistent Support

Honorlock’s support exceeded the expectations of the distance education team, faculty, and students. From the start, ASU-Beebe noticed a big difference. Ungerank described their onboarding experience, 

“Honorlock took the time to make things right and get us started on the right foot. It went a long way for our faculty.” 

Honorlock provides a dedicated and responsive Customer Success Manager, as a reliable single point of contact, which changed the game for the distance education team. When ASU-Beebe encountered a bump in the road with Canvas new quizzes, Honorlock stepped up in a big way troubleshooting directly within their Canvas instance, and resolved the issue within a week. Ungerank recounted, 

”I was floored by the responsiveness of the Honorlock team. They went above and beyond. It was totally unexpected.” 

Finally, Honorlock’s unmatched support provides peace of mind and newfound confidence for faculty and the distance education team alike. Ungerank shared, 

“Our faculty truly cares about their students and their success. Now they are confident Honorlock will take care of their students when issues arise. They know their students will be successful, able to do it, and not have a panic attack when they are running low on time because Honorlock is just working. That’s been a really big thing for faculty.“ 

Elevated Academic Integrity

Not only has their proctoring experience been improved for all stakeholders, but efficacy has also improved. Ungerank added,

“Faculty are actually catching students cheating. That’s not what we are after, but the solution works.” 

Now ASU-Beebe is having productive conversations with students regarding flagged behaviors during exams. They know when a student uses a secondary device or attempts to use a prohibited plugin or tool. Even students have reported the difference in these conversations. Often responding,

“I just didn’t expect you to catch it.” 

Thanks to Honorlock, ASU-Beebe now has proof of what prohibited behaviors students are attempting during exams and how their proctoring solution protects their exams’ integrity. For example, in the spring of 2024, the number one violation for ASU-Beebe students was using a secondary device.

They also learned that Honorlock prevented students from:

  • Navigating away from the exam in 817 exam sessions 
  • Copying and pasting exam content in 1,580 exam sessions
  • Using 729 different browser extensions in 394 exam sessions (including the #1 attempted extension for ASU-Beebe, Grammarly)

Actionable Insights Tell Their Story

Finally, being able to “tell their story” is the icing on the cake. The distance education team has long argued that ASU-Beebe has truly ‘online students.’ They don’t all live in Arkansas and they can’t all come to campus. In addition to serving a large military population with a nearby base and frequent deployments, Ungerank is proud to serve online students of all types who,

“… are truly pursuing an online degree because, without that option, they couldn’t.” 

Many ASU-Beebe students are juggling children, activities, and full-time employment but still taking online classes and being successful. They’ve proctored exams for deployed military in an armored car in the field. Ungeranks gushed,

“The Honorlock Analytics Hub™ has helped us tell our story. It truly tells the story of where our students are and what their needs are.”

For the first time, Ungerank and her team can leverage real data—from usage to efficacy—to inform proctoring best practices, improve processes, and ultimately boost student success. ASU-Beebe’s Vice Chancellor for Academics, Dr. Jason Goodner, shared,

“Students who earn their education at a distance at ASU-Beebe experience seamless transitions with our LMS and the software packages our faculty use to deliver course content. Honorlock is no exception. We view Honorlock as a partner in meeting our student success goals.”

Looking back, Ungerank has no regrets. She concluded, 

“Partnering with Honorlock was the best proctoring decision for student success.” 

Want to see how Honorlock works?
Reach out to our team to schedule a demo.

Future-Proof the Workforce With AI & Employee Upskilling

Employee upskilling and AI for the future workforce

The advancement of automation, AI, robotics, and machine learning is dramatically changing the nature and number of jobs in the workforce. While companies all over the world are revolutionizing their workforces through automation and AI, many are simultaneously empowering employees and the public to “upskill” and transform their careers within the new landscape.

AI creates uncertainty and opportunities for employees

Technological advances, such as AI, offer the power to improve our lives, increase productivity, and raise our standard of living, but they can also bring about uncertainty and inspire fear, leaving many to wonder, “Will AI steal my job?” 

According to PwC’s Workforce of the Future Report, 37% of surveyed workers are worried about automation putting jobs at risk. 

According to TODAY at NBC, lifting boxes, loading pallets, and picking and sorting items are just a few examples of things robots do better and faster than humans, with no risk of injury.

According to PwC’s Workforce of the Future Report, 37% of surveyed workers are worried about automation putting jobs at risk. 

According to TODAY at NBC, lifting boxes, loading pallets, and picking and sorting items are just a few examples of things robots do better and faster than humans, with no risk of injury.

While automation and robots are replacing many jobs, the outlook isn’t all bad.

According to the same PwC survey:

  • 73% of workers think technology can’t replace the human mind.
  • 74% are ready to learn new skills to remain employable.

With the right skills, workers can get better-paying and more fulfilling jobs.

74% of surveyed workers are ready to learn new jobs skills.

Companies are investing in future-proofing their workforces

Many companies are retraining employees to place workers on the path to the new roles that AI demands. Vicky Nguyen reports, “By 2025, Amazon will invest 1.2 billion dollars to help more than 300,000 U.S. employees get into higher paying careers through upskilling with free education and training.”

Since launching the Mechatronics and Robotics Apprenticeships in 2020, a free 18-month program offered by Amazon, more than 1,700 graduates now work in tech-focused roles with many achieving pay increases of 40%. Amazon wants to empower anyone who wishes to upgrade their technical career by making access to skills training easy, accessible, and affordable.

Watch NBC Video

With the rapid deployment of Industry 4.0 technologies, many companies face a critical shortage of skilled workers. Amazon’s programs to help workers acquire valuable skills in key areas, such as Reliability Maintenance Engineering, proactively address this common challenge. As a Smart Automation Certification Alliance (SACA), a non-profit organization whose mission is to support workforce development through Industry 4.0 certifications for industrial applications including robotics, IIoT, electrical and mechanical engineering, instrumentation, smart factory systems, and related skills.

Secure & Validate Industry 4.0 Skills

Through SACA’s assessment platform, certification assessments are proctored remotely via Honorlock to ensure integrity and validity. “Honorlock is thrilled to be working closely with SACA and supporting its mission to train and certify current and future workforce members in Industry 4.0 skills and best practices,” said Michael Hemlepp, CEO, Honorlock. “With the integration of Honorlock, SACA is helping companies to offer skills testing at any location, whenever a worker is available, with no scheduling required. This allows SACA to continue validating skills of the talent pipeline and ensure confidence in the talent pipeline.” 

Honorlock is committed to professional education, supporting career mobility, and providing companies with flexible and convenient ways to support upskilling employees while upholding certification integrity.

Video: How upskilling is changing the workforce and salaries

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How UF Realized a Substantial ROI With Honorlock’s Remote Proctoring

Challenge

To uphold academic integrity with a sudden shift to online assessment, the University of Florida (UF) required scalable and effective remote proctoring.

Solution

For their entire FTE, UF turned to Honorlock for a reliable, comprehensive, scalable, and secure proctoring solution.

Results

By partnering with Honorlock, UF realized substantial cost and time savings, pleasing both faculty and students, while upholding academic integrity.

Key insights

  • $1.14 million cost savings over three semesters
  • 8.5 hours faculty time savings per semester, per course
  • Proctoring is allocated in their central budget alongside the LMS
  • Scaled to remotely proctor exams for more than 63,000 students across 5,000 courses in a matter of days
  • Contracted for remote proctoring of exams for full FTE

UF at a glance

  • Top 5 Public University in the U.S. News & World Report
  • The only university in Florida that belongs to the Association of American Universities, the top 64 research institutions in the U.S.
  • No 1 in the U.S. News & World Report for best online undergraduate program in the nation
  • 55,781 enrolled students
  • 94 undergraduate programs
  • 228 graduate programs

Challenge: Ensuring academic integrity amidst uncertainty

The University of Florida (UF), like many academic institutions, faced significant challenges when the COVID-19 pandemic disrupted traditional education models. 

With the sudden need to move 5,000 courses online and administer exams to more than 63,000 students, UF initially leveraged a mix of proctoring solutions. 

However, the challenges presented by the global pandemic required a more comprehensive and scalable proctoring solution.

Solution: Honorlock remote proctoring for Full FTE

For their entire FTE, UF turned to Honorlock for a reliable, comprehensive, scalable, and secure remote proctoring solution.

UF’s decision to partner with Honorlock for their entire FTE was driven by several key factors: scalability; effective, secure proctoring tools to protect exam integrity; cost savings; and the convenience and flexibility needed by both students and faculty.

Three years later as learning returns to campus, UF continues to use Honorlock for all students.

Results: Enormous ROI, an essential partnership

Scalable, affordable, proctoring for all

One of the primary considerations was the ability to scale affordably without passing the cost onto students, according to Brian Marchman, University of Florida Assistant Provost and Director of Distance & Continuing Education. Marchman led the charge and emphasized the importance of finding a remote exam proctoring solution that wouldn’t burden students financially. 

“We had not planned in our budget for any way to pay for this, so we had to find the funds and not put it on the backs of students, and they [Honorlock] were able to make it work for us. We were over a barrel, and they didn’t take advantage of that,” Marchman noted.

The issue of how institutions budget and allocate resources to support online learning is crucial for the future. According to Marchman, rather than seeking additional funding, UF evaluated existing budgets and found ways to redirect funds from outdated or unnecessary facilities and programs to online learning solutions. This allows them to fund online learning innovations with their existing central budget, without requesting additional money.

Honorlock enabled UF to scale affordably without passing the cost onto students.

Cost & time savings

The partnership with Honorlock not only provided a scalable solution but also resulted in substantial cost savings for UF.

Over three semesters, UF saved an impressive $1.14 million, a significant achievement that earned recognition from Florida Tax Watch.

“This would not have been possible without an effective partnership between Honorlock and the university,” Marchman said.

“This would not have been possible without an effective partnership between Honorlock and the university. Honorlock allows faculty to focus on what they do best, teach.”

Brian Marchman
University of Florida Assistant Provost and Director of Distance & Continuing Education

“Honorlock allows faculty to focus on what they do best, teach,” Marchman said, “The
time savings reaped by faculty is an estimated 8 1/2 hours per semester per course. That’s nearly three weeks worth of class time returned to the faculty member to focus on instruction and student engagement rather than monitoring assessments or reviewing incident reports.”

Protecting exams & upholding academic Integrity

Honorlock’s innovative approach to remote exam proctoring, which blends human proctors with AI monitoring, played a significant role in its selection by UF because it’s secure, non-invasive, and offers various tools to protect exams from start to finish.

Honorlock’s artificial intelligence monitors exam sessions and alerts a live proctor who can review the situation and intervene if necessary. Otherwise, the student won’t be interrupted and they do not feel like they are being watched while they take their exam, “eliminating the ‘creepy’ factor of live proctoring.”

“We don’t just say we’re proctoring exams; we mean it. We don’t just give it lip service and partial effort. We want students to know their stuff and be able to prove it. Honorlock has been able to help us make that a reality,” Marchman explained.

Convenience & faculty satisfaction

Continuing with online assessments and remote proctoring beyond the pandemic was driven by flexibility and convenience for both students and faculty. Faculty members observed the success of the proctoring system, even those who were initially skeptical, according to Marchman. 

It also allowed faculty more time for teaching, eliminated support wait times, and addressed privacy concerns that UF had previously experienced with another remote proctoring service. Students enjoy the flexibility and convenience of remote testing.

An essential partnership, not just a nice-to-have

The University of Florida’s ongoing partnership with Honorlock serves as a testament to the proctoring platform’s effectiveness, scalability, and cost-efficiency. Honorlock’s commitment to ensuring academic integrity and its seamless integration with UF’s learning management system has made it an essential tool for the university’s long-term assessment strategy.

Brian Marchman sums it up, stating that online proctoring with Honorlock isn’t a “nice-to-have add-on,” but an integral part of their educational infrastructure, just as important as their learning management system (LMS).

UF’s experience with Honorlock serves as a compelling example of how a proactive and innovative approach to online assessments can benefit students, faculty, and institutions.

Want to see how Honorlock works?
Reach out to our team to schedule a demo.

Coastal Alabama Community College Raises the Bar for Effective, Accessible, Live Proctoring with Honorlock

Coastal Alabama College students
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Challenge

Coastal Alabama needed an accessible proctoring solution to strengthen academic integrity and provide actionable insights to mediate academic disputes.

Solution

Coastal Alabama chose an Honorlock full institution license for live proctoring, enhanced by AI, to meet all their needs.

Results

Honorlock strengthened academic integrity, greatly improved accessibility, and streamlined both attendance and identity verification at Coastal Alabama.

Coastal Alabama At-A-Glance

  • 2 year, public institution
  • 9 campuses in southern Alabama (Bay Minette, Fairhope, Gulf Shores, Atmore, Brewton, Gilbertown, Jackson, Monroeville, and Thomasville)
  • 60+ learning sites, including high schools and dual enrollment options
  • Spans nearly 9,000 miles in south Alabama
  • Serves nearly 10,000 students
  • 100+ programs and pathways
  • Alabama Community College System member

Challenge: Previous Proctoring Solution Failed to Meet Integrity Threshold, Lacked Accessibility and Actionable Analytics

With nine campuses spanning southern Alabama, Coastal Alabama Community College* needed a proctoring solution that would better meet their needs. Their previous proctoring solution lacked support for students using Chromebooks, and it was unreliable for those who depended on low bandwidth or hotspots, particularly in rural areas. It also didn’t meet their high academic integrity standards, as it was ineffective in preventing and deterring the use of secondary devices like cell phones and lacked robust support for academic disputes. Furthermore, it provided inadequate support for students with disabilities and created an excessive number of stressful and confusing false flags.

Solution: Honorlock Live Proctoring, Enhanced by AI, Full FTE License

To better support all students, catalyze a high degree of academic integrity, and benefit from actionable insights, Coastal Alabama selected a stronger proctoring solution, Honorlock.

“We needed a solution that would be able to handle all of our needs from high school students to our fully online students and students who had been on campus, including those with low bandwidth and using Chromebooks. That is why we chose Honorlock.”

– Ann Strickland, Director of the Center for Teaching and Learning

“Students are becoming very savvy and we felt we needed some extra reinforcements. Honorlock gave us those reinforcements through integrity features such as multi-device detection.”

– Mary Beth Lancaster, Dean of Academic Instruction

For Coastal Alabama, Honorlock’s live proctors made the difference and provided a critical added layer of protection and accuracy. They’ve raised the standard for academic integrity across all nine campuses and minimized student disruptions, especially for those with disabilities and accommodations.

In short, “Honorlock met all of our needs,” said Strickland.

Results: Improved Accessibility, Heightened Accountability, and Streamlined Attendance & Identity Verification

Flexibility for All Students With Proctoring For All Course Modalities

Coastal Alabama, with an institutional Honorlock license integrated within their LMS, Canvas, has expanded proctoring to include not just online classes, but also traditional face-to-face classes, hybrid, and HyFlex offerings, across all nine campuses in southern Alabama. Additionally, Coastal Alabama leverages Honorlock across all areas of study—academic transfer, nursing, allied health, and career technology. Honorlock offers more flexibility and support for the diverse needs of Coastal Alabama’s students, whether they face extenuating circumstances, work commitments, dual enrollment responsibilities, or varsity athletics, ensuring success for all at Coastal Alabama.

Flexibility for All Students With Proctoring For All Course Modalities

Coastal Alabama, with an institutional Honorlock license integrated within their LMS, Canvas, has expanded proctoring to include not just online classes, but also traditional face-to-face classes, hybrid, and HyFlex offerings, across all nine campuses in southern Alabama. Additionally, Coastal Alabama leverages Honorlock across all areas of study—academic transfer, nursing, allied health, and career technology. Honorlock offers more flexibility and support for the diverse needs of Coastal Alabama’s students, whether they face extenuating circumstances, work commitments, dual enrollment responsibilities, or varsity athletics, ensuring success for all at Coastal Alabama.

Streamlined Identity and Attendance Verification for Accreditation & Federal Funding Requirements

Unlimited use of Honorlock opened the door to a creative solution to streamline attendance and identity verification to meet state, federal, and accreditation requirements. Lancaster explained, “Through trial and error, we determined that we would use Honorlock for a single syllabus quiz for attendance and identity verification, driven primarily by Department of Education requirements for identity verification in distance education courses. To ensure we were prepared for all possible audits, we extended the syllabus quiz to hybrid and seated courses because the process worked so well.“ She added,

“Honorlock helps us adhere to state and federal requirements, in addition to accreditation requirements, because it provides the opportunity to capture identity verification and attendance verification at the same time.”

Lee Conerly, Director of Academic Instruction, added,

“Through Honorlock and Canvas, we were able to verify identity, the time and date stamp, and provide that documentation to the auditor easily”.

Strictland reinforced,

“Using Honorlock, we were easily able to meet financial aid standards for R2T4 (Return of Title IV).”

Honorlock has given Coastal Alabama leverage to better meet the needs of external agencies. Lancaster concluded,

“Since we began utilizing Honorlock for attendance and identity verification, we have had zero issues with our audits. We have been able to produce exactly what the auditor needs with no problems.”

Live Proctoring Strengthened Academic Integrity

Live proctors raised the bar for academic integrity at Coastal Alabama. Conerly simply put,

“Live proctors heighten the accountability for students. I like Honorlock’s live proctoring and transparency. I can see where the proctor has popped in and can review the exchanges.”

Academic Transfer Math and Engineering, Math Division Chair, Dana Einfeld, agrees,

“Live proctors with Honorlock provide education professionals with the assurance that the assessments are secure and provide students with a layer of deterrence from potentially damaging behaviors.”

Actionable Insights Provides a Foundation for Accountability

Honorlock provided a foundation of accountability for academic disputes. Lancaster asserts that Honorlock plays a critical role in grade appeals and academic disputes. She adds,

“Honorlock is so easy to access and the flagging system is perfect. It allows us to go back in and check for possible instances of academic dishonesty during grade appeals and student complaints.”

Conerly agrees, “Honorlock provides a foundation of security for me when I need to do investigations regarding attendance, financial aid, or grievances for behavior. With Honorlock, I can review the flags, look at the history, download the video, and share it with the student. We can identify the behaviors that are causing the student to stumble from success.” Conerly concludes,

“Honorlock empowers students and instructors to retain the dignity of the assignment and academic integrity.”

Honorlock has provided invaluable teachable moments in terms of grade appeals and academic disputes. Conerly reveals,

“I love Honorlock’s reliability and the archive of information. I can go to the same place, expect the same results, and the same quality whenever I need it.”

Additionally, Coastal Alabama appreciates the role Honorlock’s live proctors play in getting students back on track and stopping concerning behaviors, long before it becomes a problem that an instructor must address. Strickland reflects,

“Honorlock’s Analytics Hub blew our minds! It’s amazing to see the number of issues that Honorlock captures before it ever reaches a faculty member such as a student attempting to open a new tab, a new browser window, or attempting to use an AI tool. Honorlock truly eliminates so many problems before they ever get to true issues for an instructor to address.”

In addition to de-escalating behaviors and getting students back on track, Conerly notes that Honorlock plays an important role in identifying behavioral trends,

“Honorlock’s Analytics Hub is a game changer. It allows us to look at a student’s record and identify possible patterns of academic dishonesty. Faculty can be empowered with this data to understand assessment trends.”

The Human Touch Improved Accessibility and Accommodations

Honorlock’s live proctors minimize false flags for students with disabilities and provide better support for students requiring accommodations.

“I had a student who was wheelchair-bound and had a high number of flags, thirty plus, with our previous solution because he would drop his head during the exam. With Honorlock’s live proctors, they review in real-time and can determine that no violation is occurring,” shared Conerly.

Unexpectedly, Honorlock helps Coastal Alabama identify ADA accommodation needs for individual students and related professional development needs for faculty. Recently, Coastal Alabama identified an additional accommodation need for a student with a significant blood sugar issue. Because her blood sugar monitor was not presented in her ADA accommodations, her instructor did not realize she was managing her blood sugar during her exam. Academic leadership worked with the ADA coordinator to put additional accommodations in place for the student through a discussion of the exam video from Honorlock. Honorlock has played a similar role for many students at Coastal Alabama. Lancaster reported,

“Honorlock has been beneficial for us and for our students in identifying ADA accommodation needs. By utilizing Honorlock’s recorded sessions, we are able to go back and make the appropriate determination to help our students be successful.”

As a division chair and instructor, Einfeld believes that Honorlock helps instructors meet students’ individual assessment needs. She explained,

“Honorlock helps instructors ensure that students’ individual needs are met through the accommodations in the setup process. An instructor can specify individual student’s institution-approved accommodations and then the live proctor will ensure that those accommodations are afforded and that the student restricts their behavior to those accommodations.”

In addition to identifying and respecting student needs, Honorlock has helped identify faculty needs for supporting students with learning disabilities, such as ADHD or dyslexia, effectively. Conerly shared,

“Honorlock has allowed us to identify areas of professional development that we need to provide to our faculty and staff. Instructors may not recognize that certain behaviors may be attributed to certain disabilities. Honorlock has helped us fill this gap.”

Faculty, Students, and Academic Leaders Love Honorlock

Faculty Rave About Honorlock
“Our faculty absolutely fell in love with using Honorlock. I’ve heard nothing but wonderful things about Honorlock from our faculty,” Strickland shared.

A recent anonymous survey of Coastal Alabama faculty revealed that:

  • 96% agree that Honorlock is easy to use.
  • 92% agree that Honorlock is flexible.
  • 65% agree that Honorlock saves them time.

In the same anonymous survey, when asked what they liked best about Honorlock, here is what some faculty said:

  • “Everything!!!”
  • “Honorlock is very user-friendly and gives us a more robust solution for proctoring.”
  • “It’s easy to set up an exam with Honorlock.”
  • “I like how Honorlock detects other Apple devices.”
  • “I like AI extension prevention and detection of Apple handoff the best.”
  • “I like how Honorlock monitors my students and makes them adjust when a violation is noted.”
  • “It’s easy for students to complete the test without interruptions such as internet issues.”
  • “I feel secure in testing online with Honorlock.”
  • “Online exams allow for more instructional time.”
  • “Honorlock can be tailored to different types of exams and has a variety of settings.”

Additionally, Mallory Radwitch; Head Varsity Softball Coach, and Physical Education and Health Instructor; shares that,

“Honorlock contributes to the success of my student-athletes because it gives them flexibility with our busy schedules to be able to take their tests any time, any place. So if we’re on the road for several days, they’re able to test in a hotel room or wherever to ensure their academic excellence.”

She adds,

“Honorlock has improved the assessment experience for our students because it helps them actually focus on the test while they’re taking instead of worrying about the process of the proctoring.”

Nursing and Allied Health Advisor, Khori Fields agrees,

“I don’t have to worry about the validity of the exam with Honorlock.”

Einfeld loves that Honorlock saves her time,

“Honorlock flags possible infractions so that we can do reviews of those testing sessions without consuming every hour of the day. It also saves me time in ease of setup and enables me to collaborate with evidence in hand for academic disputes.”

As Math Division Chair, she values that,

“Honorlock affords mathematics instructors the flexibility to use a variety of assessment methods and tools that help students be successful in their mathematics assessment.

She adds,

“It’s very easy for our students to use, so we don’t get a lot of feedback on technical problems. And, if there are problems, Honorlock support is right there to avert those issues before an instructor ever has to deal with them.”

Students Appreciate Honorlock

A recent anonymous survey of over 1,500 Coastal Alabama students revealed that:

  • 72% agree that Honorlock is easy to use.
  • 65% agree that they feel supported using Honorlock.

In the same anonymous survey, when asked what they liked best about Honorlock, students had a lot to say. While 72% of students agreed that Honorlock is easy to use, 127 students claimed ease of use was what they liked best about Honorlock in an open-ended response. Several themes emerged from their open responses— ease of use, quality support, flexibility in scheduling, academic integrity, and aids in motivation and focus. Here are some highlights for each theme:

Ease of Use

• “Honorlock is very easy to use and it’s not a hassle.”
• “Honorlock is user-friendly, easy to use, and works quickly.”
• “It pops up whenever I need to use it so I don’t have to manually do anything.”
• “Honorlock doesn’t lock you out if you make a small noise like other programs do.”
• “I like that Honorlock provides flexibility for when I lose internet during a test.”

• “If something goes wrong with my test or internet, Honorlock support is always
there to help.”
• “Support was so helpful when I had an issue during an exam. He didn’t stop until
it was working.”
• “It was easy to reach out for support using chat.”
• “Live agents are always available for any questions or concerns during test time.”
• “I like that you can talk one-on-one with an actual person if anything goes wrong.”
• “I like how Honorlock troubleshoots with you right then and there.”
• “Honorlock has assistance to help you with any problem that may occur.”
• “Honorlock was fast at fixing a problem for me.”

• “I like that I don’t have to schedule the test and that I can take tests at any time.”
• “I like the flexibility to take a test on my schedule.”
• “Honorlock saves me gas money.”
• “I like to be able to take exams home when needed.”
• “It’s flexible. It’s nice being able to take tests at my convenience.”

• “With Honorlock, I know that all students are on an even playing field.”
• “Honorlock makes you accountable for actually learning the material, not just cheating your way through.”
• “It reassures me that everyone is taking the tests fairly because it is very hard to cheat with Honorlock.”
• “I know I can take my tests without worrying about others cheating and that they have to try as hard as me to succeed.”
• “I like how I can prove that I’m doing my own work with Honorlock.”
• “Honorlock is secure, unlike some other proctoring services.”
• “I like the fact that Honorlock helps students remain accountable for doing
their own work.”
• “Honorlock keeps students honest in their test taking.”
• “I felt good that my test was secure with Honorlock.”
• “Honorlock proves to your instructor that you are not cheating, even if they think that you are.”
• “On Honorlock, you can prove that you did not cheat on a test so the teacher does not think you are lying.”
• “I like that there is no way to cheat with Honorlock.”
• “I like that Honorlock made sure I wasn’t cheating.”

• “With Honorlock, I can’t cheat. Therefore, I have to push myself to learn.”
• “Honorlock keeps me focused on my work.”
• “Honorlock challenges you to really try your best.”
• “Honorlock keeps me focused and not think about distractions.”
• “Honorlock keeps me in the right head space.”
• “Honorlock keeps me focused on finishing the test.”
• “I like how private Honorlock is. It gives students the feeling of being alone and gets them in the right mindset to take a test.”
• “Honorlock helps me focus more and reduces the urge to cheat on things.”

Students Olivia Tubbs and Trey Huerta couldn’t agree more with their peers. Tubbs says,

“Honorlock gives me the flexibility that I need as a student-athlete. Being able to take exams anywhere benefits me because I’m always on the go. I don’t have much downtime. Having the opportunity to sit down and take the exam whenever is best for me helps me score better on my exams. “

Huerta adds,

“ I definitely find Honorlock easy to use. It also helps me focus more since I’m in my own environment. I like that I’m able to take my exams anywhere and basically at any time because I’m such a busy student. I have to go to so many meetings. I have a job. I have schoolwork. It’s just nice.

Academic Leaders Love Honorlock’s Support and Analytics

As the Director of the Center for Teaching and Learning, Strickland praises Honorlock for reducing the burden of training and eliminating the burden of support on her team. She reports that her team doesn’t field a lot of questions about Honorlock and that,

“Honorlock has made our work so much easier. With Honorlock, faculty don’t require much training because it’s so easy to use.”

Strickland appreciates the rapid response and exceptional service provided by Honorlock’s 24/7/365 support team for all end users because it lightens the load on her team. She also loves her success manager, she adds

“Our dedicated success manager is responsive to our needs. The Honorlock team is always ready to help. Having someone from Honorlock walk us through new features is great because we manage multiple software products.”

Continuous Innovation With Honorlock

Looking ahead, Coastal Alabama looks forward to advancing institutional initiatives with Honolock such as upholding high academic standards, providing accessible assessment for all students, streamlining attendance and identity verification for all needs, and continuing to innovate in all areas.

“The Analytics Hub provides a wealth of information that helps us plan our future use of Honorlock. Honorlock’s data insights allow us to better understand how our faculty are using Honorlock. These insights will impact the future of testing at Coastal Alabama.” – Ann Strickland, Director of the Center for Teaching and Learning

– Ann Strickland, Director of the Center for Teaching and Learning

“I highly recommend Honorlock to any institution because of the ease of use, the validity of the testing sessions, and the unmatched support.”

-Lee Conerly, Director of Academic Instruction

*Coastal Alabama Community College’s participation in this case study does not imply endorsement by the College, nor discrimination against similar brands, products or services not mentioned.

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Point Loma Nazarene University Online Proctoring Testimonial

Sign that says "Point Loma Nazarene University"

Katie Jacobson

Director of Instructional Technology and Adjunct Faculty

Embracing online proctoring for in-person, online, & blended learning at PLNU

Point Loma Nazarene University (PLNU) is a Christian liberal arts college located in San Diego, California. It has approximately 2,700 undergraduate students who primarily learn in-person, nearly 500 adult learners, and 1,100 graduate students in online and hybrid programs.

In 2018, Katie Jacobson, Director of Instructional Technology and Adjunct Faculty at PLNU, received a number of requests to look into online proctoring solutions. After a successful pilot with Honorlock, some instructors started proctoring exams online, but others maintained their “tried and true” methods of using pencil and paper tests in the classroom. Instructors either hand-graded the tests or used an ancient Scantron machine in an attempt to speed things up.

When the pandemic hit, PLNU administrators were glad the institution already had a proctoring solution in place that could support the nearly overnight shift to remote testing. They quickly added the pop-in proctoring service, which was simply a per-test cost above their existing contract.

PLNU uses Canvas as their LMS for in-person, hybrid, and online learning. Jacobson quickly discovered how easy it was to integrate Canvas with Honorlock’s online proctoring platform, which helps create a more seamless instructor and student experience.

Even with the new online learning tools, most administrators and instructors assumed they would only need to use online proctoring for the year they had purchased, and then they would go back to paper and pencil tests as the pandemic subsided.

But Jacobson had a hunch. “I was fairly certain that once instructors got their classes and exams set up and became familiar with the ease of access, security, and academic integrity safeguards that the combination of Canvas and Honorlock provide, that there would be no going back to the old ways. They would finally recognize how much better it could be!” 

And her hunch was correct. The majority of instructors kept their tests in Canvas and continued using online proctoring and she was able to make an institution-wide purchase of Honorlock. This purchase gave PLNU access to all of Honorlock’s proctoring features and functions, including on-demand automated proctoring software and live proctor support.

Online proctoring different course formats: in-person, fully online, and blended courses

PLNU instructors use Honorlock’s online proctoring solution for tests in the classroom, fully online courses, and blended courses. Regardless of the format, instructors have full confidence that their tests are secure and protected while still providing students with a fair and equitable experience. 

Online proctoring for in-person testing

It’s often assumed that online proctoring is just for remote exams, but it works just as well for tests taken in-person, and it’s surprisingly simple to set up. 

To do so, PLNU instructors simply build their exams in the LMS like they normally do and then choose the proctoring tools they want to use. After that, students can take the proctored test right there in the classroom.

All of Honorlock’s online proctoring tools are available for in-person tests, like video monitoring and detection of cell phone use, but there are two that are important to highlight: BrowserGuard and ID authentication. Honorlock’s BrowserGuard prevents access to restricted websites and applications and it disables copy and paste keyboard shortcuts and printing. Honorlock also makes it quick and easy to authenticate the students’ identities. While PLNU has relatively smaller class sizes, ID verification is especially important for institutions conducting tests in-person for a large number of students. This way, instructors have confidence that the person taking the test is the person getting credit in the course.

The Honorlock Canvas integration allows tests to be automatically graded, which saves instructors significant amounts of time. “We have the ability to automate the proctoring and instructors don’t need to review video to check for any behaviors flagged by the automated monitoring, which also saves them time.”

Proctoring exams for hybrid and fully online courses

Instructors of fully online or hybrid courses also have Honorlock’s blended proctoring tools at their disposal. 

Instructors of fully online or hybrid courses can use Honorlock’s proctoring tools and Canvas’ settings to fully customize the testing experience for students without sacrificing academic integrity. This also saves instructors time because grading can be automated with Canvas and they’ll have access to in-depth exam reports with timestamped recordings within Canvas.

Putting students first

Point Loma Nazarene University strives to shape critical, thoughtful, and engaged individuals. Along with its vibrant and diverse community of instructors, faculty, and staff, part of what makes PLNU’s reputation for academic excellence so exceptional is its curriculum, which strikes the perfect balance of theory and real-world practice.

PLNU is dedicated to creating learning experiences that foster vigorous and rewarding academic opportunities. One component of this effort is the use of online proctoring, which serves as an extension of PLNU’s commitment to academic rigor and an investment in their people and programs.

Regardless of the test environment, many students need accommodations. These could be alternative ways to complete the test or flexible scheduling. Between the customizable settings and the option to provide proctors with instructions for the entire class or even just one student, Honorlock offers the flexibility needed to accommodate student needs.

Additionally, students can take proctored online exams anytime, day or night, without scheduling, and get live support if they need it. This removes scheduling issues for teachers and students; they don’t need to coordinate times to come to the classroom or find time to take make-up tests.

Online proctoring that passes the test

According to Jacobson, Honorlock has been extremely easy for faculty to understand and use. “I find that our instructors really enjoy trying it out on their own to practice how it can be used,” she said. “I recommend about 30 minutes of instruction to get them started out in the right direction. But we have not needed any extensive training.”

After the initial training, Jacobson then recommends a few as-needed training sessions. For example, the first time an instructor does a fully online exam, they walk through any notifications together and review video of any flagged behaviors. That way, she can help the instructor through their preferred process and answer questions along the way. 

This collaborative training also helps Jacobson define roles and set expectations for faculty. “I really try to impress upon our faculty that it is up to them to make decisions on any flags that the proctoring platform raises – we are here to uphold academic integrity and support the success of our students. The platform is just one tool and is not the only indicator of how we should make decisions on student behavior,” she added.

Reassuring students

Jacobson says that she also spends time reassuring students that online proctoring is secure and protects their personal data, working to help them succeed. “I think it’s really important to break down those myths,” she said. “There is a lot of inaccurate information on the web regarding how proctoring platforms work and I aim to make students feel comfortable with the reality of how proctoring benefits the entire testing process. This goes a long way in elevating student confidence and gaining acceptance.”

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Katie Jacobson, Director of Instructional Technology and Adjunct Faculty at Point Loma Nazarene University

Katie Jacobson came to PLNU in 2008 with instructional design experience from an array of industries including software development, US defense, healthcare, and retail.  As an instructional designer, she has designed and developed a variety of soft skills training programs on topics such as team building, listening, conflict resolution, sexual harassment, customer service, change management, leadership styles, and other organizational development topics. Ms. Jacobson began her career at PLNU by leading a team of instructional designers in the Office of Instructional Technology (OIT). Over the years, she expanded the services that OIT provides to PLNU faculty and students. This broadened scope of services includes faculty development opportunities, administration and support of Canvas (the campus LMS), and support for a variety of other instructional technologies such as Turnitin, Honorlock, Pronto, and Canvas Studio. She believes the best training opportunities also allow participants to get “real work” done while learning! She also oversees the Student Technology Assistance Resource (STAR) program which employs technology-savvy students to assist faculty in the use of technology. In 2015 Ms. Jacobson also began serving as adjunct faculty in the Organizational Management program and Communication Studies department.

Education
  • M.A. Educational Technology
  • California Multiple Subject Teaching Credential
  • B.A. Developmental Psychology

Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

University of Florida Student Testimonial

Honorlock Video Student Testimonial from the University of Florida
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Madi Kuokos, University of Florida graduate

“Honorlock was a lot less invasive and less glitchy. It felt way more seamless and creates an easier testing experience. It just lets you take your test without any interruptions.”

Recent University of Florida graduate, Madi Kuokos, used several online proctoring platforms during her education and encountered similar issues that ultimately increased her test anxiety:

  1. Clunky software that was difficult to use
  2. Distractions and an invasive experience
  3. Support wasn’t readily available when she needed it most

When UF went fully remote in 2020, Madi used Honorlock’s online proctoring platform for the first time, and she realized quickly that Honorlock wasn’t like the others. “I’ve grown to like using Honorlock as a proctoring tool. We’ve really come to appreciate it now because it’s a lot less invasive than other proctoring platforms.”

Online proctoring doesn’t have to be invasive

“Honorlock was less invasive than other proctoring software. I didn’t have a live proctor hounding me before the test, which would heighten my anxiety… It just lets you take your test without any interruptions,” Madi said.

While many online proctoring companies just aim to catch cheating, Honorlock does more. Honorlock is proof that preventing cheating and creating a better testing experience aren’t mutually exclusive efforts.

With Honorlock, students won’t be hounded by a proctor. In fact, a live proctor will only intervene if absolutely necessary. That’s because the AI monitors exams and alerts a live proctor if it detects potential cheating. The proctor can review the situation before deciding whether to intervene or not. Otherwise, students won’t be interrupted.

Now, Madi prefers online testing over in-person, “Honorlock is my favorite proctoring platform… It allows me to perform my best and has definitely improved the online testing experience to the point where I now enjoy online exams more so than in-person ones.”

Easy-to-use online proctoring software means one less thing to worry about

Exams can cause anxiety, especially when different technologies are used, like online proctoring software. Now, students are concerned about their performance and how to use the proctoring software. “Other online proctoring systems felt really invasive and super glitchy to the point where they would affect the performance of my computer. But fortunately, Honorlock never did anything like that, which I was really appreciative of,” Madi said.

While other systems performed poorly, Madi noted that Honorlock’s proctoring platform created a seamless experience for her, “Honorlock being way less glitchy has helped decrease my test anxiety. It just feels really easy and integrates with the online testing platform.”

Honorlock’s proctoring platform integrates directly with the LMS directly, which means that students don’t have to download bulky software, extra logins and passwords aren’t needed, and it’s pretty much the same test experience they’re already comfortable with.

To take a proctored exam with Honorlock, students simply:

  • Log into the LMS like they already do 
  • Authenticate their identity
  • Launch the exam from the LMS

On-demand exams & live support offer flexibility & convenience

Like many other students, Madi had a busy schedule and needed the ability to take online exams at a time that worked for her. With Honorlock, Madi could take proctored exams and get live support from a person when she needed it — 24/7/365. “Honorlock definitely makes test taking a lot more flexible and convenient. I personally think that students enjoy the flexibility. I know I do. I don’t like having to take a test at a certain time and place when I can take it in the comfort of my own home.”

She also noted that getting support was just as easy as using Honorlock’s proctoring platform: “Honorlock support was super easy to contact. All I had to do was click the little chat bubble, and within five minutes I was on my way to retaking the exam.”

Honorlock’s value is clear

“I think it’s important for the University of Florida to uphold academic integrity because we’re a top-five institution and we value the caliber of education. And honest students will turn out good leaders, educators, and people of tomorrow.”

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Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

University of Florida Student Testimonial Video

Honorlock Video Student Testimonial from the University of Florida
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Recent graduate, Madi Kuokos, used several online proctoring platforms during her education at the University of Florida and she encountered similar issues with each:

  • The online proctoring platform was difficult to use
  • They were invasive and distracting
  • Getting support was a hassle

Then, she used Honorlock for the first time and realized it was different than other online proctoring platforms. She found Honorlock easy to use, less distracting, and getting support was quick and easy.

“Honorlock was a lot less invasive and less glitchy. It felt way more seamless and creates an easier testing experience. It just lets you take your test without any interruptions,” Madi said.

That’s because, unlike many online proctoring companies, Honorlock is focused on more than catching cheating. Honorlock creates a better testing experience that supports students while protecting academic integrity. 

“Honorlock is my favorite online proctoring platform because it feels really friendly and not invasive. It allows me to be able to perform my best and not have any anxiety surrounding my exam.” 

Read more testimonials about Honorlock’s online proctoring software and services

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Honorlock Elevates the Experience for Students, Faculty & Staff Protecting the Integrity of All ASU-Beebe Online Programs

UC Davis Selects Honorlock to Improve Its Online Testing Experience

Honorlock Helps Academy of Lactation Policy and Practice Renew ANAB Accreditation of Certification Program

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Learn more about the programs at the Warrington College of Business.

Allie Luker

Allie is an experienced marketing professional with an extensive focus in higher education technology. She is passionate about creative solutions that drive innovation and positive results for organizations.

University of Florida Warrington College of Business

Honorlock Video Customer Testimonial from the University of Florida
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The student experience means everything at the University of Florida’s Warrington College of Business.

Exceeding the needs of nearly 2,000 graduate and 5,000 undergraduate students takes ongoing effort to learn, adapt, and improve. It’s even more challenging with different faculty needs and considering how educational technology changes each day.

But the online teaching and learning experience at UF’s Warrington College of Business hinges on four factors:

  • Flexibility – accommodates busy schedules and offer different ways to teach and learn
  • Usability – removes technology obstacles and creates a better learning experience
  • Credibility – protects the business program’s reputation and academic integrity 
  • Accessibility – provides an equitable learning experience for every student

“Honorlock helps us get to the core of our mission here at Warrington: being able to offer an MBA to just about anybody. Having a proctoring service focused on diversity, equity, and inclusion made choosing Honorlock an easy fit for us.”

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Read more Honorlock customer testimonials

Honorlock Elevates the Experience for Students, Faculty & Staff Protecting the Integrity of All ASU-Beebe Online Programs

UC Davis Selects Honorlock to Improve Its Online Testing Experience

Honorlock Helps Academy of Lactation Policy and Practice Renew ANAB Accreditation of Certification Program

Sign up below for more online proctoring and higher education resources.

Learn more about the programs at the Warrington College of Business.

Alice Cifuentes

Alice has several years of marketing experience within healthcare and most recently in higher education focused on social media growth, tradeshow management, and communication. She is passionate about creatively navigating new challenges and discovering innovative ways to connect with educators.

UF Warrington College of Business Proctoring Testimonial

University of Florida Warring College of Business Customer Testimonial

Naz Erenguc

Director of Admissions
Warrington College of Business, University of Florida

“Honorlock helps us get to the core of our mission here at Warrington: being able to offer an MBA to just about anybody. Having a proctoring service focused on diversity, equity, and inclusion made choosing Honorlock an easy fit for us.”

At the University of Florida’s Warrington College of Business, student experience means everything.

As you can imagine, exceeding the needs of nearly 2,000 graduate and 5,000 undergraduate students, whether on campus or online, takes ongoing effort to evolve, adapt, and improve. And it’s even more challenging with various faculty needs and considering how quickly educational technology changes.

But for many at Warrington, the online teaching and learning experience hinges on four key elements:

  • Flexibility – accommodating busy schedules and offering different ways to teach and learn
  • Usability – removing technology hurdles to create a better learning experience
  • Credibility – protecting reputation and academic integrity 
  • Accessibility – providing an equitable learning experience for every student

Flexibility

“When you think about our education and how diverse our student population is, we need to be able to ensure flexibility so that students, who are coming from all different walks of life, thrive in our programs,” said Naz Erenguc, Director of Admissions for the Warrington College of Business at the University of Florida.

Whether it’s watching a lecture during their lunch break at work or taking an online exam at 2 a.m. over the weekend, Warrington provides its students with flexibility that works with their schedule. 

While this flexibility is essential for busy students, faculty need to know that students can get the support they need and that academic integrity is still protected. 

To provide this, Warrington uses Honorlock’s online proctoring software and services. With Honorlock, faculty have flexible online proctoring tools that protect academic integrity, and students can take online exams and get live support 24/7/365.

“A support staff that you can contact 24/7 that has been trained in de-escalation has been an aspect of Honorlock that we feel has really set this proctoring service apart from others.”

Usability

With educational technologies today, online courses can replicate just about anything done in the classroom. But ease of use and usability are crucial for any technologies used in distance learning, especially online exams. 

“Taking the exam is already a super stressful environment for a student. So, how can we take any part of that stressful environment out of the equation?” Erenguc said. 

One way is with easy-to-use online proctoring software that integrates directly with the LMS and third-party exam platforms. This way, students don’t have to worry about downloading bulky software or having additional logins and passwords to remember.

But even if it’s easy to use, the wrong approach can lead to an invasive experience that creates unnecessary stress for students, “Many other proctoring services have a box where somebody is watching you actually take an exam. I can’t imagine anything more stressful,” she explained. 

But Erenguc said Honorlock takes a different approach to online proctoring, “it’s unique because it uses AI with human review… It’s geared toward the student experience. That in itself is a huge differentiator.”

What’s the proctored exam experience like for students and faculty using Honorlock?

  • Other than a few clicks, it’s basically the same experience they’re already familiar with.
    • Students install a browser plugin (no bulky software to download), then log into the LMS and launch the proctored exam.
  • Faculty create exams in the LMS like they normally do, pick which proctoring tools to use, and then review reports and recordings in the LMS after exams are complete.
  • Honorlock’s AI monitors student behavior during the exam.
  • If the AI detects any potentially problematic behavior, it alerts a live proctor.
  • Once alerted, the proctor can review the situation before deciding whether to intervene and address it or not.

Honorlock’s blended proctoring approach keeps the human touch by delivering a non-invasive testing experience that’s proven to reduce student test anxiety.

How to use online proctoring for business school exams

Credibility

Warrington is one of the best business colleges in the nation, and its online MBA and bachelor’s degree programs are ranked in the top five. 

Why does Warrington’s online programs achieve this ranking? By providing a rigorous, forward-thinking curriculum within an online environment that is engaging, innovative, and accessible. 

One component that helps ensure the academic rigor of Warrington’s online courses is the use of Honorlock’s remote proctoring services, which create a fair test environment that protects reputation and encourages academic integrity.

In addition to all the benefits of blending AI with live proctors, Erenguc highlighted two features that differentiate Honorlock from other proctoring services.

Search & Destroy to protect test content

Faculty spend a lot of time and effort developing quality test questions, and they need to know that questions aren’t being shared on the internet. “Speaking from personal experience as a faculty member, there’s nothing more nerve-wracking than when you see an exam or exam questions have been leaked,” Erenguc said.

Honorlock’s Search & Destroy technology searches the internet for leaked test content and gives faculty the ability to send a takedown request with a single click.

“Having that quick ability to make sure that when you’ve uploaded an exam, none of those questions have been compromised is important to the teaching and learning process.”

Advanced exam reports to better understand student engagement

“From a faculty perspective, it’s really important to understand what questions students are spending more time with or less time, and figuring out at what point students are having hiccups.”

Honorlock’s remote proctoring platform collects extensive data during the exam and provides faculty with easy-to-read reports and time-stamped recordings within the LMS dashboard.

Accessibility

“It’s important that every student that comes through our doors understands that we’re committed to inclusion, diversity, equity, and access,” Erenguc said.

From online course design to any software and technologies used, Warrington ensures accessibility and access from all angles. 

Erenguc noted that Honorlock’s online proctoring software plays a vital role in these efforts, “Honorlock helps us get to the core of our mission here at Warrington: being able to offer an MBA to just about anybody.”

Aside from meeting and conforming to accessibility compliance standards like ADA, Section 508, and WCAG 2.1 AA, Honorlock also provides faculty with customizable exam settings and the ability to provide student accommodations. 

All of this means that every student, regardless of condition or situation, has equitable access and the ability to take online exams.

“Having a proctoring service that is also focused on diversity, equity, and inclusion made choosing Honorlock an easy fit for us because it was already so integral within the culture here at the Warrington College of Business.”

Continuing to improve the learning experience with Honorlock proctoring

Warrington continues to use Honorlock online proctoring because it complements and improves online teaching and learning as a whole, “It was an easy selection for us. From the student experience, from the faculty experience, from our teaching and learning center, Honorlock is something that we continue to use because we believe in the product.”

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About the Warrington College of Business at the University of Florida

The Warrington College of Business is one of the nation’s premier business schools. As a part of a Research 1 institution, Warrington is dedicated to an extensive research agenda in addition to cultivating the young minds of our future leaders of industry. The College is comprised of the Heavener School of Business, the Fisher School of Accounting, and the Hough Graduate School of Business. Together, these three entities provide a full and enriching business education experience that not only prepares our students for business success, but enables them to thrive in the global economy.

Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.

Seton Hall University’s Online Proctoring Experience

Seton Hall Paul Fisher

Paul Fisher, Chief Information Officer

“What sets Honorlock apart is the ability to customize online exams to meet the differing needs of our faculty… They really get to decide their own rules for the exams rather than institution-wide rules.”

Building a culture of academic integrity while securing & affordably scaling online exams

Paul Fisher started at Seton Hall in 1997 when “online learning” meant mailing cameras out to students and watching them take exams. Thankfully, technology has come a long way since then, and Seton Hall has been at the forefront by thoughtfully using technology to improve teaching and learning online and in the classroom.

As Seton Hall’s Chief Information Officer, and former Associate CIO and Director of the Teaching and Learning Technology Center, Fisher leads efforts to strategically integrate learning technology across the university. An important component of online assessments at Seton Hall is the use of online proctoring to protect academic integrity and support students and instructors throughout the assessment process

Moving to remote learning in a hurry

Seton Hall transitioned to fully remote learning when COVID started. During this time, they piloted three online proctoring platforms and gathered feedback from faculty and students to determine which should be used moving forward.

However, the feedback from the pilots highlighted issues:

  • Cost and scalability
  • Lack of exam flexibility and customization
  • Privacy and security concerns
  • Leaked exam questions and answers

That’s when Seton Hall tried Honorlock and made the switch. Here’s why.

Scaling from a cost perspective

“Other solutions were not scalable from a cost perspective,” Fisher said.

These proctoring services weren’t scalable for two reasons:

  • Only using live proctors (a person watching multiple students at once)more expensive and scheduling can be an issue.
  • Variable costs can add up quickly if the proctoring service charges per hour and exams have varying lengths.

However, Honorlock’s flat-rate cost per student or exam helps institutions predict testing costs and the avoid variable costs of remote proctoring.

Quick and simple implementation

“The implementation of Honorlock was one of the easiest implementations of technology I’ve ever done,” Fisher said.

Part of what streamlines the implementation process is the quick and simple LMS integration. Whether it’s Blackboard, Canvas, D2L, Moodle, OpenLMS, or Docebo, integrating Honorlock only takes about an hour to complete. 

In addition, Honorlock’s team project manages the implementation to help ensure success. After implementation was complete, faculty members were trained and prepared to start proctoring online tests.

Flexible, easy-to-use online proctoring software

Faculty quickly learned how to use Honorlock’s online proctoring software for customized exams in just a few clicks.

“Honorlock gave faculty more freedom and the ability to do more and that’s the best part for them. They really get to decide their own rules for the exams rather than institution-wide rules,” Fisher said.

Fisher gave a common example that faculty encounter, “A student may tell the professor that they aren’t able to be alone in the room, or that they’ll have to sit on their bed during the exam because they don’t have a desk. Faculty can take that feedback into consideration as they make rules for their proctored exams.”

And thanks to the direct LMS integration, the test experience is basically the same for students and faculty with the addition of a few extra clicks:

  • Faculty create exams in the LMS like they already do, click to choose which proctoring features to use, and review time-stamped reports afterward.
  • Students simply log into the LMS, verify their ID, and launch the proctored exams.

Faculty spend more time teaching and less time testing

“Many faculty say they’ll never use class time for tests again,” Fished said. He explained that because Honorlock is available 24/7/365, students can take their proctored tests outside of class and get support if they need it. This way, faculty can spend more time teaching instead of testing during class.

Diverse teaching, testing, and proctoring

Part of Seton Hall’s status as a leader in education is its focus on creating a diverse, collaborative, and rigorous learning environment for its 10,000 students across more than 90 majors.

The focus on diversity and rigor is evident during online assessments as well. Faculty at Seton Hall use Honorlock’s extensive proctoring features to test students beyond traditional test question formats, such as multiple-choice and true or false.

“What sets Honorlock apart is the ability to customize online exams to meet the differing needs of our faculty,” Fished said.

An example of this customization and flexibility is highlighted with the ability to proctor nontraditional exams. “The accounting programs use Honorlock to proctor tests where students are using software to fix balance sheets and other similar documents, while other programs use it for short answer and essay questions,” Fisher explained.

The ability to offer these nontraditional alternative assessments, sometimes referred to as authentic assessments or competency-based assessments, proves that students are prepared to apply what they’ve learned in the real world and gives students different ways to show what they know.

Fished explained that while the assessments can be rigorous, they’re crucial for success, “They have a purpose. If students aren’t going through those kinds of things, they may not be prepared for the next level or applying it in a real situation.”

Reducing privacy concerns related to proctored exams

With any educational technology, students, faculty, and institutions have questions about privacy and data security – and rightfully so. They want to know what data the remote proctoring software has access to, how it’s collected, and what’s done with their data.

“Educating students as to why we use Honorlock and that their data is kept under the strictest confidence helps students,” Fisher said.

This continual security education assures students that their data will never be sold or shared, the only information required to proctor an exam is collected (name, course number, etc.), and the proctoring software doesn’t have access to students’ devices, operating systems, or networks.

Academic integrity is about more than technology

At Seton Hall, creating a culture of academic integrity is a comprehensive effort that includes more than remote proctoring and other educational technologies. Faculty emphasize genuine, open communication with students to help build a connection, develop trust, and encourage acadmiec integrity.

“Faculty are ultimately responsible for creating a culture of academic integrity in the classroom. Technology is a tool that helps maximize academic integrity efforts, but faculty are the leaders,” Fisher said.

Fisher recommends a few tips to help establish academic integrity:

  • Communicate the impact and importance of academic integrity from day one
  • Explain what is expected of students and what they can expect from you
  • Take measures to help students prepare for online exams

“Talk to students about academic integrity from the first day of class and keep infusing it into your language. Educate them about what proctoring is and why it’s used. It isn’t used because faculty don’t trust students; it’s to create a level playing field,” Fisher explained.

Fisher recommends using practice exams to help students prepare for what to expect. Practice exams should mimic the format of a real exam, but they shouldn’t be graded. This allows students to get set up and get comfortable with the technology used during the assessment and see how it works. And Fisher appreciates the fact that Honorlock does not charge for practice exams.

As Seton Hall continues to advance in online teaching and learning and scales online assessments, Honorlock is a clear part of their strategy moving forward.

“Honorlock has become a part of our basic toolset and the need for it is obvious to our technology professionals, instructors, and even students,” Fisher said.

Want to see how Honorlock works? Reach out to our team of experts to schedule a demo.

About Seton Hall University

One of the country’s leading Catholic universities, Seton Hall University has been developing students in mind, heart and spirit since 1856. Home to over 10,000 undergraduate and graduate students and offering more than 90 rigorous majors, Seton Hall’s academic excellence has been singled out for distinction by The Princeton Review, U.S. News & World Report and Bloomberg Businessweek.

Tyler Stike

Tyler is Honorlock's Director of Content and a doctoral student at the University of Florida focused on educational technology.