Honorlock Customer Testimonials

The situation: As Director of Admissions for UF’s Warrington College of Business, Naz Erenguc knew that they needed a way to maintain its credibility as a top business school in the US and provide flexibility for working students.

The result with Honorlock: Warrington uses Honorlock’s online proctoring services to:

• Offer students the flexibility to take exams and get support 24/7/365
• Remove technology hurdles with an easy-to-use proctoring platform
• Provide accessibility for students, regardless of any disability or condition
• Protect its reputation and credibility

“Honorlock helps us offer an MBA to just about anybody. Having a proctoring service focused on diversity, equity, and inclusion made choosing Honorlock an easy fit for us.”

The problem: Lecturer, Ryan Mears, knew that students were cheating on online exams but didn’t have a proctoring solution in place to prevent it.

“After the second quiz in the third week of class, I had a ceiling effect that looked like a ski jump, with 80% of my students getting 100% on tests. I knew there was something seriously wrong,” said Ryan Mears, Ph.D, lecturer at UF.

The result with Honorlock: Mears was able to prevent cheating on exams but also used in-depth reporting to understand more about how his students approach exams.

“I felt that I couldn’t trust my test scores at all before Honorlock. The analytics that come with the flags and real time recording helped me to understand how students were approaching the course and what strategies they were using to pass the test. Honorlock helped me make sense of what was going on in my online course and it gave me the confidence that academic integrity was upheld,” Mears said.

The problem: Seton Hall needed online proctoring when they transitioned to remote learning. They piloted three proctoring platforms but encountered the same issues:

• Cost & scalability
• Minimal flexibility & customization options
• Privacy & security concerns
• Leaked exam questions & answers

The result with Honorlock: Paul Fisher, Associate CIO & Director of the Teaching & Learning Technology Center, and his team piloted and implemented Honorlock’s online proctoring solution because it met and exceeded their needs.

“Other solutions were not scalable from a cost perspective… Honorlock has become a part of our basic toolset, and the need for it is obvious to our technology professionals, instructors, and even students.”

The situation: WPI faculty needed online proctoring that worked for online paper-based STEM assessments. They also needed a solution that protected academic integrity with the same standards as their on-premise assessments.

The results with Honorlock: WPI uses Honorlock’s flexible, customizable proctoring platform and services for their paper-based STEM assessments. They can see students’ work and have confidence that academic integrity is completely protected, just like they are on-campus.

“Honorlock met all of our requirements. They were willing to work with us on proctoring paper-based exams, they had a robust training and support model, and we felt it was the easiest transition for faculty,” said Lindsey Van Gieson, Instructional Technology Systems Manager of Academic Technology.

The situation: Assistant Professor, Peter Burrell, was forced to teach online courses due to COVID. Burrell faced a huge learning curve because he had no experience with online teaching and had never used remote proctoring.

The result with Honorlock: Even with no prior experience with online learning technology, Burrell quickly learned how to use Honorlock’s proctoring platform and began proctoring online exams for classes with up to 500 students.

“I had 500 students in one class, but the first assessment with Honorlock went as smoothly as it possibly could have gone. Honorlock is an incredibly user-friendly platform – very intuitive.”

The problem: In addition to their current solution being difficult to use, UNA found that it wasn’t working after conducting student focus groups.

“They said many students were bragging about how to get around the online proctoring solution we were using at the time,” said Jill Simpson, PhD, Assistant Professor and Instructional Technologist.

The result with Honorlock: Faculty started proctoring more exams because they finally had an easy-to-use solution that actually protected their exams. 

“With Honorlock, more faculty began to proctor their online exams. They saw that it worked, and now they all use it and have faith in it.”

The problem: LU’s current online proctoring service didn’t meet their needs. “They did not have the features or support we needed for our students and faculty,” said Dr. Juliette Mersiowsky, Director of Distance Education & Digital Education.

So, they started evaluating and piloting various online proctoring services.

The result: LU piloted Honorlock, and it was clear that it was the best online proctoring service for several reasons.

“No other company there came close with the features, flexibility, and support we needed. Honorlock’s support is fabulous. They are very customer service-oriented, which is rare among instructional technology companies.”

The problem: After their contract with their previous solution ended, CSU began the RFP process to find a new solution that could actually meet their needs. 

The result: CSU received bids from online proctoring services, but Honorlock was the proctoring company that stood out from the rest.

“It was evident by the end of the process, that Honorlock was the remote proctoring platform that met almost every one of our needs based on the feedback the university received from faculty and students,” said Paula Rodriguez, former Director of the University Testing Center.