Technology is changing everything about the workplace and what jobs require. To keep up, people are investing in credentialing programs to build new knowledge and skills, and companies of all sizes across nearly every industry are investing in employee training and development.
Regardless of what and how people learn, it has to realistically fit into their lives and align with how companies actually operate. All of that requires flexibility, technology that’s accessible and easy to use, and quality support when they need it.
But how do you verify their skills and knowledge? Employers need a reliable way to see what someone can actually do, and candidates need a legitimate way to prove it. So, you need an assessment process that’s credible, consistent, and secure.
Shifting from in-person to remote proctoring
Companies relied on in-person exams at testing centers for years and years. But online proctoring grew in popularity and stuck around far beyond COVID because it fits how the world works today. Simply put, showing up to a testing center costs candidates time, and it can be a higher-cost option for organizations.
Equally important: There’s little consistent evidence that in-person proctoring is better at catching cheating than online proctoring.
Different types of proctoring
There are several different types of remote proctoring, each with its own strengths and weaknesses.
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AI remote proctoring
Uses artificial intelligence to monitor remote exams, with no human oversight, which can negatively impact the experiences of test takers and exam administrators. For example, when the AI proctoring software uses sound detection (not voice detection), if a test taker sneezes, the AI flags the noise and could even kick them out of the proctored test.
For sound detection alone, imagine how many unimportant noises (coughing, tapping the desk, dog barking) could be flagged during tests that exam administrators must review afterward. Navigating through a tremendous amount of false flags is the greatest complaint about AI-based proctoring solutions.
Live remote proctoring
A live remote proctor monitors one or more test takers at once. Typically, this format is the most expensive, but not always the most effective because proctors may watch as many as 10 or 12 test takers simultaneously.
For test takers, being watched can be distracting and stressful (and creepy). Live proctoring also makes exam scheduling can be challenging.
Interview proctoring
Interview proctoring uses of AI-powered software to verify identity, scan the workspace, and block AI and other unauthorized applications during live video interviews. Remote interviews are proctored because it’s common for candidates to use AI tools, notes, or even have someone else complete the interview on their behalf.
Before the interview begins, the candidate verifies their identity and scans the workspace for unauthorized resources like cell phones and notes. AI interview proctoring software monitors and records the interview and blocks unauthorized AI and remote access tools for the duration of the conversation. Afterward, the hiring team receives a timestamped report of any irregularities. A person reviews the evidence and decides what it means.
Hybrid proctoring (AI monitoring with live proctor review)
In contrast to other online proctoring services, Honorlock offers a hybrid proctoring solution that combines AI monitoring with live remote proctors.
Our AI monitors the exam session and flags suspicious behavior. Then, a trained proctor reviews those flags and only intervenes if needed.
This approach avoids the downsides of using AI or live proctoring only. It’s secure and scalable to keep costs more predictable as volume grows.
To meet accreditor expectations and follow common best practices, your proctoring solution has to spot problems and address them right away, such as:
- Having unauthorized devices (e.g., cell phones or tablets), notes, or tools in the workspace
- Wearing headphones or a smartwatch when not permitted
- Moving one’s face out of the frame or looking down at notes
On-demand live proctoring & support
Honorlock’s unique approach frees online test takers from the burden of scheduling (and rescheduling) proctored online exams. Our live test proctors and support team are available 24/7/365 so participants can take their exams when and where is most convenient and beneficial for them, without introducing obstacles such as driving, traffic, parking, waiting, or unexpected delays.
Secure online assessments in any format
Honorlock’s flexible proctoring platform works for traditional online assessments (multiple-choice, true or false, etc.), but it can also be configured to secure:
- Live virtual interviews
- Technical interviews using real software
- Written assignments (typed or handwritten)
- Math tests requiring calculators or pen and paper
Our approach is intentionally different because it's better
No other remote proctoring service innovates and improves the online assessment experience by leveraging the best of both worlds—humanity combined with the power of our highly trained and responsive AI.
