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Templated Proctoring Policy

This page gives you a templated remote proctoring policy that can be copied and tailored to suit your needs.

The template below contains all the information needed to help inform instructors and students about remote proctoring, what it is, how it works, and what to expect.

Swap your information (institution name & abbreviation, etc.) out with the italicized text.

Remote proctoring policy

Academic integrity speaks to the reputation of Full Institution Name (Institution Abbreviation). Ensuring academic integrity in an online environment is just as important as ensuring academic integrity in a campus environment. Taking measures to protect this integrity is in the best interests of Institution Abbreviation and its students, alumni, and faculty.

In addition to existing policies regarding academic integrity, students enrolled in an online or blended learning course will follow additional policies and procedures that specifically apply to online or blended learning courses, such as remote proctoring.

General remote proctoring information

What is remote proctoring?

Remote proctoring, sometimes called online proctoring, uses software and/or live proctors to monitor students’ online exam sessions.

What remote proctoring service is used by Institution Abbreviation?

Institution Abbreviation uses Honorlock to proctor exams online. Honorlock provides remote proctoring services that use a combination of AI software and live proctors to support students during exams and protect academic integrity.

This blend of AI remote proctoring software and live proctors aims to protect academic integrity and to support students through a successful completion of their exam while

 reducing test anxiety.

How does Honorlock work?

Honorlock is a browser extension that uses artificial intelligence (AI) to monitor each student’s online exam session. If the AI detects potential issues, it alerts a live test proctor to review the situation and intervene if needed.

Remote proctoring information for instructors

The student is responsible for ensuring that they have the necessary system requirements (computer hardware, software, and Internet connectivity) necessary for the completion of the online exam. Additionally, students must check the online course within the Learning Management System (LMS) to determine if any additional software or hardware is needed. 

Instructors will provide students with the opportunity to complete online exercises, such as practice exams, to ensure that students meet the system requirements and have access to complete the online exam. 

Before you proctor exams online:

1. Discuss the use of Honorlock and offer practice exams

Review how to use Honorlock with your students. We encourage you to assign practice exams so students can gain familiarity with Honorlock’s Learning Tools Interoperability (LTI).

Note: You can set up the practice proctored exams to mirror the same settings that will be utilized on the actual assessment (including a room scan).

2. Include Honorlock remote proctoring information in your course syllabus

Be sure that students have access to information about Honorlock in your syllabus.

  • Recommended verbiage can be found here.
  • Additional information about Honorlock for students can be found here.

3. Address any student privacy concerns

Have an open dialogue with students and respond to any privacy concerns students may have about remote proctoring.

  • For more information on student privacy resources, visit this link.
  • Additional information on what students can expect during a proctored online exam can be found here.

4. Create awareness and understanding of room scans
Familiarize yourself and your students with what a room scan is and what they can expect from it.

5. Get a signed consent form for room scans

Instructors are encouraged to have their students sign a room scan consent form at the beginning of the course. Before students can log into the exam and take the online exam while using Honorlock’s remote proctoring services the student must acknowledge and accept Honorlock’s Exam Taker Privacy Notice and Honorlock’s Exam Taker Terms of Uses, which both contain notice and consent that the student’s surrounding workspace may be recorded by video and audio.

6. Explain what to expect during a remotely proctored exam
It’s important for students to understand what they can expect during a proctored exam.

Here’s what you can discuss with your students:

The different proctoring tools for online exams and the various settings that can be used and how they work

  • Use similar settings for every proctored exam so students know what to expect and are familiar with functionality.
  • Set up your practice exams to mimic the same settings throughout the semester/quarter.
  • An example of Standard Exam Guidelines language can be found here.

What in-exam flags are, their purpose, and what behaviors may trigger them

  • Share this article about in-exam flags with your students.

Provide clear, unambiguous test rules and instructions for all of your exams

  • Here’s an article with real examples of effective test rules and instructions for online exams and tips to remove any confusion.

7. Create a culture of academic integrity
Academic integrity goes beyond proctoring exams online. Creating a culture of academic integrity in your classroom can support positive decision-making during exams.

Read this article for some helpful tips to improve the academic integrity within your classroom.

Remote proctoring statement for instructors to share with students

The remote proctoring statement below can be provided to students in the course syllabus, in the course LMS, on the school’s website, and in an email:

Institution name instructors are given the discretion to require proctored exams, providing three options for students to test: on campus via the Institution name testing center, at a designated testing center, or through online proctoring. Institution name provides one option for remotely proctored exams through Honorlock. Online proctoring includes video monitoring and requires a room scan as part of the test session, which may be used in cases of academic misconduct. The room scan provides an opportunity for students to display their testing space, free of any unauthorized materials or persons, to ensure the integrity of the test session. The entire testing session will be recorded. A Google Chrome extension plug-in must be installed to use this proctoring service.  

Student nonadherence to the school’s online testing policies and procedures may include consequences including but not limited to: insert potential consequences, such as: email warnings with corrective actions or a grade penalty (e.g., 10% reduction) on the exam.

Addressing potential academic dishonesty

It’s up to the instructor to determine whether academic dishonesty has occurred during the proctored exam. Honorlock is a tool to assist you in making this determination. If academic dishonesty is suspected, please proceed according to the following information: [link to any pages with information for faculty on academic dishonesty]

If a student does not consent to be proctored online by Honorlock, instructors will provide alternative testing venues, such as:

Campus Testing Center: Instructors must provide students with advance written notice of date(s) and include links to institution-specific academic support services and how to access these services (e.g., location of testing center and/or proctored test sites, hours of operation, phone numbers, and email addresses for key personnel).

Off-campus Testing Center: For at-a distance students who are unable to test at an on campus testing center, instructors may offer proctored exams at an approved off-campus testing center. Students are responsible for identifying a testing center in their location and for providing the necessary information to the instructor so materials and instructions can be submitted to that site. Students may access the National College Testing Association for help identifying a testing center in their area. The instructor will provide the necessary test materials and instructions to the approved test location along with instructions for the return of the materials.

Supporting students’ accommodations

When using Honorlock’s remote proctoring software, you can specify any accommodations certain students may require. Notes in the Accommodations section are only visible to Honorlock proctors and support staff. Students cannot see the accommodations set for them.

Please note that only accommodations that relate to remote proctoring or authentication (Student Photo, ID Verification, Room Scan) should be listed here. Accommodations concerning exam availability, time extensions, number of attempts, and extended due dates are all managed within the LMS Name exam settings.

Please review Honorlock’s Accommodations page for more details.

Instructor support

Honorlock provides 24/7/365 support for faculty:

Remote proctoring information for students

What to know about Honorlock’s remote proctoring process:

Installing the Honorlock Google Chrome extension
Students don’t need to download software to use Honorlock. Instead, students only need to add the Honorlock Google Chrome extension plug-in, which can be removed after the exam. 
Get the Honorlock Chrome Extension here.

Checking the test environment
Remote proctoring requires a room scan, which means students use the webcam to show that their testing space is free of any unauthorized materials or persons. 

While the entire testing session will be recorded, only the Honorlock proctor or exam administrator have access to the recording. Furthermore, this means that no other students, instructors, or faculty members have access to the recording.

Exam scheduling isn’t required
Students can take proctored online exams 24/7/365 (within the allowed dates/times provided by the instructor) without scheduling an appointment with Honorlock in advance.

What software and hardware do students need to use Honorlock?

To take an online proctored exam with Honorlock, students need a functioning webcam and microphone and the Honorlock Chrome extension. Students do not need to download any software to use Honorlock.

System requirements:

  • Operating System: Windows 10, macOS 10.14+, Chrome OS
  • Browser: Google Chrome (93+)
  • Internet Speed: Speed: 1.5 Mbps download, 750 Kbps upload

Recommendations for students

Take the proctored exam in a suitable environment
Students should take the proctored exam in a well-lit room with a computer on a clean surface that’s clear of any notes and prohibited items like: cell phones, headphones, hats, or smart watches. 

Discuss any access limitations and accommodation needs with appropriate faculty and administrators before the exam
Students with limited access to the testing resources and environment for remote testing (e.g., access to reliable internet service, preventing test access or completion, a suitable environment for remote testing – sitting on a bed or in a car with their laptop, or difficulty preventing interruptions due to other household members and/or pets that are noisy or distracting), or who need accommodations due to absences, bathroom breaks and other emergencies and/or interruptions, should discuss with their appropriate administrators or instructors to explore solutions and accommodations.

 

Student responsibilities:

  • Make sure that you’re able to meet the technical requirements to use Honorlock.
  • If you anticipate technical issues completing any exams through Honorlock, notify Honorlock Support via Live Chat for further assistance.
  • Be aware of the specific exam dates and times and allow adequate time to take the exams.
  • Follow all exam instructions and guidelines.

Student support:

  • Student support is available on-demand through Live Chat or email at support@honorlock.com.
  • If you encounter issues with LMS Name during regular college hours, contact the LMS Name Support team via the Help link on the Global Navigation Menu in LMS Name.

Student privacy information

Institution abbreviation is committed to ensuring that all student information is handled securely and privacy is protected. 

Please review Honorlock’s Student Privacy Statement.

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