What motivates you to wake up every morning and make an impact at Honorlock?
My motivation comes from the desire to want to make a difference in the online education space. As more schools transition to online-based curriculums, the need for preserving academic integrity on online exams is more prevalent than ever. However, I want to emphasize that to me it’s not just about preventing students from cheating on exams, but about ensuring that students are actually seeing improved learning outcomes and focusing on maximizing the intrinsic value of their diploma upon graduation.
What are your main responsibilities at Honorlock?
Being fortunate enough to start working at Honorlock very early on in the company’s history, and having a background of working on my own entrepreneurial ventures since I was in college, I try my best to carry multiple responsibilities across various facets of the organization. More specifically, I strive to be a liaison and ally to Customer Success, Support, Sales, QA, Engineering, and several other departments within the company. I work daily towards refining business requirements and eliminating various blockers for the Engineering team. I regularly assist the customer success team in the onboarding and integration of Honorlock on institution-wide LMS instances. I also make sure to keep my eyes and ears open to the feedback from Support and QA to ensure the product quality is in good health and able to meet the demands of our users. I monitor, analyze, and assess both direct and non-direct competition within the Educational Technology industry. Lastly, I collaborate with members of the Product team to conduct user interviews and research studies, facilitate the delivery of new features and product enhancements, bug fixes, UI improvements and meet accessibility, privacy, and security standards.
What has been your favorite project so far?
My favorite project so far has been developing the Honorlock Universal feature to allow instructors to set up Honorlock proctored assessments on an increasing number of third party educational platforms. While this is still an ongoing project with various challenges to overcome, giving our users more robust capabilities and flexibility with how they use our product is very important to me.
What’s something most people at Honorlock don’t know about you?
I did not always intend to work in the technology sector. I went into college wanting to be an educator and researcher, particularly in the fields of Philosophy and Psychology. My passion for working in tech developed later in college, after attending various computer science and entrepreneurship boot camps/hackathons and co-founding my own tech start-up.
One of my primary goals is to collaborate with people of every race, religion, ethnicity, and gender on various philanthropic and humanitarian causes. I am passionate about working with those who are in need to become educated, reduce poverty, promote mental and physical health, and bring peace and stability to themselves and the world at large.
What do you love most about being part of the Honorlock team?
What I love most about being part of the Honorlock team is being able to work with incredibly talented, passionate, and genuinely good people on a daily basis.
How has your career grown since starting at Honorlock?
I feel very fortunate that my career has grown in conjunction with Honorlock growing as a company. I joined the company soon after graduating with a Bachelor’s degree from Florida International University. I started in technical support, followed by being given an opportunity to establish the QA department and run it solo for several months while being supported by what I consider to be world-class engineers. Eventually, as the company grew we were able to recruit excellent QA talent, and I was again fortunate enough to have the opportunity to transition into the Product department. I started as Jr. Product Manager and worked my way to Product Manager, which is the position I currently hold at Honorlock.
What are you most excited about in your future with Honorlock?
I am very excited to continue learning how to improve as a product manager, critical thinker, problem solver, engineer, and team member for Honorlock every single day. I am eager for us to expand existing markets while also diving into new markets and opportunities. I am also looking forward to playing my part to ensure that our product continues to innovate, evolve and adapt to deliver maximum value to both existing and new users. Most importantly, I am excited to keep working with amazing people on Honorlock’s journey to becoming the industry leader in Online Proctoring.
About The Author: Alice Cifuentes
Alice has several years of marketing experience within healthcare and most recently in higher education focused on social media growth, tradeshow management, and communication. She is passionate about creatively navigating new challenges and discovering innovative ways to connect with educators.
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