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What Students Need to Know Before Taking Proctored Exams

If you’re taking an online proctored exam for the first time, it’s natural to have questions and even feel a little anxious about the process. You may wonder what the software does, what the proctor can see, and how your privacy is protected.

To help, we’ve answered some common questions students have about proctoring.

How do proctored exams with Honorlock work?

How does Honorlock work?

Honorlock uses a combination of AI and live proctors to protect exam integrity. The AI monitors your exam and alerts a live proctor only if detects potentially problematic behavior. The proctor reviews the situation first and only only intervenes if it’s necessary.

Set up is quick and easy

You’ll need to use the Google Chrome browser and install the Honorlock Chrome extension. After that. you’ll log into your school’s LMS like you normally do, then complete a room scan and verify your ID (takes about a minute).

You can find a list of system requirements here.

You aren’t constantly being watched during the exam

The AI may flag something during your exam, but a proctor reviews it first and only intervenes if it’s truly necessary. Otherwise, they aren’t watching you.

You can take your exam anytime, no scheduling needed

As long as it’s within the timeframe given by your instructor, you can take your exam anytime you want, even if it’s at 2 am on a holiday weekend.

Live support from a real person is available 24/7/365

You can access live support anytime, day or night. And, on average, they respond in less than 15 seconds. They’re there to troubleshoot issues with you and help make your testing experience as smooth as possible.

What Honorlock does and doesn't have access to

Honorlock does not access your computer, your Operating System, or your network. We do not read, change or modify data on your computer, identify storage devices, or manage your apps, extensions, and themes.

Honorlock does have access to the information within the Chrome browser (your IP address, your email address and your name via your school’s LMS). This information is only available while you are actively in your exam as indicated by the flashing red indicator on the extension.

After your exam, Honorlock can be removed from Chrome in a matter of seconds. Simply navigate to the extension in the toolbar of Chrome, right-click and remove. You can reinstall the extension for your next exam in less than 30 seconds

Honorlock does not have access to your mobile devices or other devices. Ever.

Our solution can detect if you have a mobile device in the testing area, and if you attempt to search test questions using another device (phone, tablet, smartwatch) during your proctored exam.

However, Honorlock is not “in” any of your devices nor do we have access to any of your devices or network. The information about your search activity comes from the unauthorized websites you may visit. Please don’t search for answers on the web while taking your exam. Study hard, rest well and be prepared for your exam and you won’t have to worry about this.

Honorlock and your webcam and ID

While you are taking your proctored exam, Honorlock will record your screen and webcam via Chrome. We will verify your identity by asking you to take a photo of yourself and show your student ID. Additionally, your school may require you to do a 360-degree room scan. Once your proctored exam has ended, our access to your screen and webcam ends. If you want, you can delete Honorlock from Chrome in a matter of seconds. Simply navigate to the extension in the toolbar of Chrome, right-click and remove. You can reinstall the extension for your next exam in less than 30 seconds.

Honorlock does not sell your personal data. Ever.

We collect as little information as possible and only what is required by your school to verify your identity and ensure academic integrity.

Honorlock securely stores your data for your school. Stored data is encrypted and secured using industry standards with AES-256 block encryption. As an AWS partner, Honorlock follows federal NIST 800-88 guidelines for proof of data/drive destruction.

In other words, we only collect what’s needed and we keep it secure.

Our proctors are a resource for you

Our proctors don’t assume you’re cheating, they assume you need help. We approach online proctoring in a way where what’s good for the institution is also good for you.

In fact, our test proctors are trained by a nationally certified counselor and educator on how to support you during times of exam frustration and test anxiety. Our goal is to make this online testing environment as comfortable as possible for you.

You can find more students support information here.

Student resources