If you’re taking an online proctored exam for the first time, it’s natural to have questions and even feel a little anxious about the process. You may wonder what the software does, what the proctor can see, and how your privacy is protected.
To help, we’ve answered some common questions students have about proctoring.
How do proctored exams with Honorlock work?
Honorlock uses a combination of AI and live proctors to protect exam integrity. The AI monitors your exam and alerts a live proctor only if it detects potentially problematic behavior. The proctor reviews the situation first and only intervenes if it’s necessary.
How do I set up for an Honorlock proctored exam?
Set up is quick and easy
You’ll need to use the Google Chrome browser and install the Honorlock Chrome extension. After that, you’ll log into your school’s LMS like you normally do, then complete a workplace scan and verify your ID (takes about a minute). You can find a list of system requirements here.
For some exams, you will need to install the Honorlock Application. This one-time desktop app installation works with the Honorlock Chrome extension to secure your exam. You can find out how to install the Application here.
You can take your exam anytime, no scheduling needed
As long as it’s within the timeframe given by your instructor, you can take your exam anytime you want, even if it’s at 2 am on a holiday weekend.
Check out HonorPrepTM, our guided tutorial that allows you to complete a system check, understand the authentication process, and provides resources to help you prepare for your first real exam.
Where can I get real-time support?
Live support from a real person is available 24/7/365
You can access live support anytime, day or night. And, on average, they respond in less than 15 seconds. They’re there to troubleshoot issues with you and help make your testing experience as smooth as possible.
How do our proctors support your testing experience?
Our proctors don’t assume you’re cheating; they assume you need help. They are trained by a nationally certified counselor and educator to support you during times of exam frustration and test anxiety. We approach online proctoring in a way where what’s good for the institution is also good for you.
You aren’t constantly being watched during the exam
What kind of access does Honorlock have, and what doesn’t it have?
Honorlock does not access your computer, Operating System, or network. We do not read, change or modify data on your computer, identify storage devices, or manage your apps, extensions, and themes.
Honorlock does have access to the information within the Chrome browser (your IP address, your email address and your name via your school’s LMS). This information is only available while you are actively in your exam as indicated by the flashing red indicator on the extension.
After your exam, Honorlock can be removed from Chrome in a matter of seconds. Simply navigate to the extension in the toolbar of Chrome, right-click and remove. You can reinstall the extension for your next exam in less than 30 seconds
Honorlock does not have access to your mobile devices or other devices. Ever.
Our solution can detect if you have a mobile device in the testing area, and if you attempt to search for test questions using another device (phone, tablet, smartwatch) during your proctored exam.
However, Honorlock is not “in” any of your devices, nor do we have access to any of your devices or networks. Information about your search activity comes from unauthorized websites you may visit. Please don’t search for answers on the web while taking your exam. Study hard, rest well, and be prepared for your exam, and you won’t have to worry about this.
Honorlock and your webcam and ID
While you are taking your proctored exam, Honorlock will record your screen and webcam via Chrome. We will verify your identity by asking you to take a photo of yourself and show your student ID. Additionally, your school may require you to do a 360-degree room scan. Once your proctored exam has ended, our access to your screen and webcam ends.
Does Honorlock sell or monetize my data to third parties?
Honorlock does not sell your personal data. Ever.
We collect as little information as possible and only what is required by your school to verify your identity and ensure academic integrity.
Honorlock securely stores your data for your school. Stored data is encrypted and secured using industry standards with AES-256 block encryption. As an AWS partner, Honorlock follows federal NIST 800-88 guidelines for proof of data/drive destruction.
In other words, we only collect what’s needed and we keep it secure.
You can learn more about our commitment to privacy and data security.
Our goal is to make this online testing environment as comfortable as possible for you. Bookmark these resources to help you complete your Honorlock proctored exam successfully:
