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Stopping AI tools in corporate assessments

Many companies have mixed feelings about emerging AI tools, especially ChatGPT. While some companies are already using ChatGPT, many are still skeptical of the potential risks.

How are companies using ChatGPT and other similar AI tools?
Companies are using ChatGPT for things like:

Companies using ChatGPT are enjoying the benefits, but there are a lot of risks.

Risks for companies using AI tools like ChatGPT
AI tools like ChatGPT can create significant risks for companies, such as:

Data security: anything typed into ChatGPT is collected, saved, and could be used in future responses to other users. 

Employee training: AI tools can automatically answer questions during post-training tests.

Assessing job skills: ChatGPT can provide step-by-step instructions to complete various tasks. This includes tasks within software like Salesforce, Quickbooks, Excel, Google Analytics – and many more.

Certification exam integrity: participants can use AI tools to answer exam questions, write responses, and even complete complex math problems.

Pre-employment assessment: job candidates could use AI tools to pass pre-employment assessments, even those requiring in-depth product expertise.

How to stop AI tools during corporate assessments

Whether it’s assessments after security training, certification exams, or pre-employment assessments, you need to keep AI tools under control. This section shows you instructional design tips and technologies that can prevent the use of AI during corporate exams.

Will browser lockdown software, plagiarism checkers, or AI detection tools work? Not really.

They can help, but they’re easy to work around. If you’re only using browser lockdown software, what if the test taker uses ChatGPT on their cell phone?

Both AI detection tools and plagiarism checkers have proven to be pretty ineffective against tools like ChatGPT for a few reasons:

Tips to help stop AI during corporate testing
Ask for written responses based on the employee’s role, the organization itself, or specific case studies

Asking for responses to questions about their role-specific resources, like case studies, makes AI like ChatGPT less effective because, while it was trained on internet resources, it doesn’t have access to specific resources (currently) and it doesn’t plagiarize. 

Ask for responses that encourage participants to apply their knowledge in different ways and integrate their opinions and reasoning. Examples below.

General question
Example role-specific question
1. What are three similarities and three differences between Agile methodology and Waterfall model?
1. What are three ways your daily planning, documenting, and carrying out tasks would change with a shift from Waterfall to Agile?
General question
Example role-specific question
1. What are three advantages and three disadvantages of using Agile methodology?
1. Why did ABC Corporation decide to stop using Agile and transition to Waterfall?
2. What are three different situations when it’s better to use Waterfall instead of Agile?
2. Given ABC Corporation’s situation, would you continue using Agile or switch to Waterfall? Provide three reasons.
Use video responses to dig deeper into a subject

Aside from practicing presentation skills and increasing engagement, answering test questions on video is a great way to further assess test takers’ knowledge. The goal is for them to elaborate on a topic and express their knowledge, ideas, and opinions in different ways.

Example of a written question and follow-up question for a video response:

How to use online proctoring software to stop AI tools during online corporate testing
Detect cell phones and other devices

Honorlock’s online proctoring platform can detect when participants attempt to use their cell phones to look up answers and device-sharing applications, like Apple Handoff.

Lockdown the browser and control access

Most online proctoring services offer browser lockdown software, which is an entry-level tool that prevents access to unauthorized sites and applications. But some proctoring platforms offer admins the flexibility to give participants access to specific resources while blocking all others. 

Example: allowing participants to watch two specific videos on YouTube while blocking all other videos, websites, and applications.

Make sure there’s no help from Siri and Alexa

Using Honorlock’s Smart Voice Detection technology makes sure that participants aren’t asking virtual assistants, like Siri and Alexa, to navigate ChatGPT and read the responses to them. 

Here’s how it works: Our Smart Voice Detection listens for specific keywords and phrases that can activate virtual assistants, like “Alexa” and “Hey Siri,” and records and transcribes what’s said.

Check the room for other devices and monitor behavior

Proctoring software that uses video helps ensure that participants aren’t using unauthorized devices (like cell phones or other computers), and it monitors and records behavior during tests.

Disable keyboard shortcuts like copying and pasting

If an employee or participant has a basic idea of what they’ll write about during the test, they could generate a response in ChatGPT before the test starts, then copy and paste the response to use as their own. Some browser lockdown software prevents the use of keyboard shortcuts and flags the behavior.

Stay ahead of AI with Honorlock’s remote proctoring software and services

AI evolves every day. Make sure your strategies to protect against it are evolving too.

While updating test questions is a great start, you need technology in place to be certain that academic integrity is protected. That’s where Honorlock fits in.

Honorlock’s blended proctoring solution is flexible, scalable, and cost effective. 

Here’s how Honorlock works: Powerful AI monitors exams and alerts a live proctor if it detects potential academic dishonesty. The proctor can review the situation and decide whether to intervene or not. This creates a non-invasive test environment that won’t distract test takers.

Read our G2 reviews to learn why Honorlock is the best online proctoring service.

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